Attachments shown but can't be opened

Sorry for not reading your first post more closely. Is this a sudden, new
problem or an ongoing one? In other words, have you ever been able to open
attachments?

The above question notwithstanding:

1. Download the Norton Removal Tool, Saving it to your desktop. See link
here:
http://service1.symantec.com/SUPPORT...05033108162039

[If in doubt, click on the "Norton 2009" link.]

2. Close all open applications (i.e., anything with an icon on your taskbar,
including Windows Mail).

3. Right-click on the file you saved in #1 above and select Run as
Administrator. Do not TOUCH your keyboard until the run completes, then
reboot.

4. Test opening attachments.
--
~PA Bear


fred wrote:
> IE8 was already installed when I bought the machine. I added AVG later.
>
> "PA Bear [MS MVP]" wrote:
>> Please try to avoid replying to your own post(s), Fred. Thanks.
>>
>> Did you disable AVG prior to installing IE8?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> fred wrote:
>>> OK.
>>>
>>> -- IE8 was installed with Vista when I bought the machine last month.
>>> -- I'm using Live Mail
>>> -- I'm using AVG 8 as my anti-virus
>>> -- I'm using the standard Windows firewall
>>> -- Norton may have been installed on the computer when I got it -- don't
>>> remember; if it was, I uninstalled it immediately
>>> -- Additionally, I've gone to Live Mail Tools,Options,Security and
>>> selected
>>> Internet Zone for security zone and "Block images...." is unchecked
>>>
>>> Fred
>>>
>>> "fred" <fredd@hotmail.com> wrote in message
>>> news:OyzsEOl9JHA.5704@TK2MSFTNGP03.phx.gbl...
>>>> I get the symbol for an attachment (paper clip) on the left side of the
>>>> message pane. However, I can't open them. Suggestions?

TGIF!

fred wrote:
> OH, RATS. I just figured out what I'm doing wrong. And, to maintain a
> little
> pride (very little), I'm not going to tell anyone. Almost 30 years of
> using
> these things and I still do stupid stuff.
>
> Thanks everyone for the help. But I apparently need a mental health
> professional more than anything else.
>
> Fred
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:uPEgR2q9JHA.1376@TK2MSFTNGP02.phx.gbl...
>> Please try to avoid replying to your own post(s), Fred. Thanks.
>>
>> Did you disable AVG prior to installing IE8?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> fred wrote:
>>> OK.
>>>
>>> -- IE8 was installed with Vista when I bought the machine last month.
>>> -- I'm using Live Mail
>>> -- I'm using AVG 8 as my anti-virus
>>> -- I'm using the standard Windows firewall
>>> -- Norton may have been installed on the computer when I got it -- don't
>>> remember; if it was, I uninstalled it immediately
>>> -- Additionally, I've gone to Live Mail Tools,Options,Security and
>>> selected
>>> Internet Zone for security zone and "Block images...." is unchecked
>>>
>>> Fred
>>>
>>> "fred" <fredd@hotmail.com> wrote in message
>>> news:OyzsEOl9JHA.5704@TK2MSFTNGP03.phx.gbl...
>>>> I get the symbol for an attachment (paper clip) on the left side of the
>>>> message pane. However, I can't open them. Suggestions?

You should always post what the solution was for anyone else who might have
the same problem. Even if it is embarrasing.
I had this problem once and when you are in the inbox go to the menu bar
and click on the Tools, then Options. When Options window opens click on the
tab Security. There is a check box that says "Do not allow attachments to be
saved or opened that could potentially be a virus". You have to make sure
that the box is un-checked. That should allow you to see the attatchments
that are sent in the emails.


"PA Bear [MS MVP]" wrote:

> TGIF!
>
> fred wrote:
> > OH, RATS. I just figured out what I'm doing wrong. And, to maintain a
> > little
> > pride (very little), I'm not going to tell anyone. Almost 30 years of
> > using
> > these things and I still do stupid stuff.
> >
> > Thanks everyone for the help. But I apparently need a mental health
> > professional more than anything else.
> >
> > Fred
> >
> > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> > news:uPEgR2q9JHA.1376@TK2MSFTNGP02.phx.gbl...
> >> Please try to avoid replying to your own post(s), Fred. Thanks.
> >>
> >> Did you disable AVG prior to installing IE8?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >> fred wrote:
> >>> OK.
> >>>
> >>> -- IE8 was installed with Vista when I bought the machine last month.
> >>> -- I'm using Live Mail
> >>> -- I'm using AVG 8 as my anti-virus
> >>> -- I'm using the standard Windows firewall
> >>> -- Norton may have been installed on the computer when I got it -- don't
> >>> remember; if it was, I uninstalled it immediately
> >>> -- Additionally, I've gone to Live Mail Tools,Options,Security and
> >>> selected
> >>> Internet Zone for security zone and "Block images...." is unchecked
> >>>
> >>> Fred
> >>>
> >>> "fred" <fredd@hotmail.com> wrote in message
> >>> news:OyzsEOl9JHA.5704@TK2MSFTNGP03.phx.gbl...
> >>>> I get the symbol for an attachment (paper clip) on the left side of the
> >>>> message pane. However, I can't open them. Suggestions?
>
>