I don't have a definitive fix for this type of problem.
One possible cause is an overly aggressive antivirus program.
To test that theory you would have to uninstall your antivirus
on a temporary basis. If no improvement, you can reinstall the
A recent Windows Update may have caused a third party program
to start interfering with Windows Mail. The Google and Yahoo
toolbars are often a cause of incompatibility issues. Also, the
Internet Explorer 8 (IE8) upgrade has caused issues for quite a few
users, so you might try uninstalling it:
Gary VanderMolen, MS-MVP (Mail)
"Country Gal" <firstname.lastname@example.org> wrote in message news:email@example.com...
> I did everything that you suggested including upgrading to Windows Live
> Mail. The same problem still exists. When I copy and paste a message
> from Works to an email I'm working on I get this message: "A problem
> caused the program to stop working correctly. Windows will close the
> program and notify you if a solution is available."
> I don't know what else to do. I can still send and recieve mail but I
> cannot use the copy and paste function although this function was
> working OK till Tuesday.
> Country Gal