I am trying to make Windows Mail work firsttime after many months of owning
a new Vista-PC and after reliably using outlook on Windows-2000 for about
10 years - which is outdated now.
Windows Mail generates this error:
1. Windows Mail could not be started. The application was unable to open the
Windows Mail message store. Your Windows Mail mailbox data is currently being
used by another program, such as a virus scanner. Close the program or wait
for it to complete its operation, then open Windows Mail again (0x800C0155,
2). After accepting OK, I got the second message:
3. Windows Mail could not be started because MSOE.DLL could not be
4. Downloaded Windows Live Mail which generated the following Error:
"Windows Live Mail could not be started. It may not be installed correctly.
Make sure that your disk is not full or that you are not out of memory.
5. Prior to that, I disabled all elements from the startup list and non-MS
services from msconfig,
the problem remained unresolved.
6. upgraded the vista-SP1 and repeated the above steps. Same Problem.
7. disabled all antivirous software. Problem remained unresolved. Vista is
running only the
basic microsoftware services and programs but the problem remained unresolved.
Any suggestion ? Is there any thing I missed to disable or to execute in
the above steps to make either the Windows mail or Windows Live Mail work? I
am desparate as I depend on the mail system. The above
described suggestions all I could find from various community sites which I
executed one by one.
Any help would be appreciated !!!!! - Microsoft any Solution ????????
"Gary VanderMolen" wrote:
> Norton security products are among the top three troublemakers for
> Windows Mail. Symptoms often don't surface until several months have
> gone by, or until an update occurs.
> First, be sure to disable its email scanning, for the reason explained here:
> Several users here have reported that Symantec will give you a free
> upgrade to Norton Antivirus 2009, which may cure the problem. If
> interested, contact Symantec via online chat.
> Disabling the Norton program is often insufficient. Do a trial uninstall,
> followed by using their debris removal tool:
> Instead of uninstalling your antivirus, another option is to upgrade to
> Windows Live Mail, which is more resistant to the adverse effects of overly
> intrusive antivirus products: http://download.live.com/wlmail
> Gary VanderMolen, MS-MVP (Mail)
> "Betsy" <Betsy@discussions.microsoft.com> wrote in message news:780E8058-EEBB-4AED-B778-D98D08763301@microsoft.com...
> > Unlike others who get the message: Windows Mail could not be started.
> > Initialize junk filtering. Your computer may be out of memory or your disk is
> > full (0x80004005)
> > I am not using McAfee, I'm using Norton. Been using Vista for a couple of
> > years, know my disk is not full, know I'm not out of memory and am baffled!!
> > Any ideas?