If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.
If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
Email scanning in any antivirus must be disabled, for reasons
Gary VanderMolen, MS-MVP (Mail)
"Horseshoe601" <Horseshoe601@discussions.microsoft.com> wrote in message news:4CF02E4C-7602-4223-9F9C-74A2FC739C62@microsoft.com...
> When opening Windows Mail the login pop-up window keeps asking for user name
> and password. It doesn't stop, even when correct data entered. This started
> by itself - does anyone have a solution? thx bob