Re: Windows Mail attachments won't open after installing IE8

Never mind. After toggling a few things in Default Programs, without effect,
I restarted Windows Mail, and now I can open JPG attachments!
I still don't think my issue was the same as what the others have been
reporting.

--
Gary VanderMolen, MS-MVP (Mail)


"Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:...
I have not changed the default location of TIF.
I can save attachments and open them outside Windows Mail.
UAC on or off makes no difference.
Disabling my AV makes no difference. The only other security apps I
have running are Windows Firewall and Windows Defender.
I think I installed the final release of IE8 over the top of IE8 RC, so
one thing I might try is to uninstall and reinstall IE8.

--
Gary VanderMolen, MS-MVP (Mail)


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:u4YpS%23XtJHA.5912@TK2MSFTNGP02.phx.gbl...
> And you have not changed the location of Temporary Internet Files folder to
> a non-default location, correct?
>
> Can you Save and then open the same attachment, Gary?
>
> Any diff if UAC is disabled?
>
> Had you disabled all third-party security apps & firewall (and enabled the
> Windows Firewall) prior to installing IE8 Final? Did you upgrade from a
> beta build to IE8 Final?
>
>
> Gary VanderMolen wrote:
>> I ran some more tests. I sent myself a large JPG file. When received, it
>> opened in the preview pane, but when I double-clicked on it in its own
>> window, I got the error message shown below. That error message is
>> different than what others reported. Also, a subsequent message with
>> a large PDF attached had no trouble at all.
> <snip>
>

Gary, was Windows Mail running in the background when you installed/upgraded
to IE8 Final?

Gary VanderMolen wrote:
> Never mind. After toggling a few things in Default Programs, without
> effect,
> I restarted Windows Mail, and now I can open JPG attachments!
> I still don't think my issue was the same as what the others have been
> reporting.
>
> I have not changed the default location of TIF.
> I can save attachments and open them outside Windows Mail.
> UAC on or off makes no difference.
> Disabling my AV makes no difference. The only other security apps I
> have running are Windows Firewall and Windows Defender.
> I think I installed the final release of IE8 over the top of IE8 RC, so
> one thing I might try is to uninstall and reinstall IE8.
>
>
> "PA Bear [MS MVP]" wrote:
>> And you have not changed the location of Temporary Internet Files folder
>> to
>> a non-default location, correct?
>>
>> Can you Save and then open the same attachment, Gary?
>>
>> Any diff if UAC is disabled?
>>
>> Had you disabled all third-party security apps & firewall (and enabled
>> the
>> Windows Firewall) prior to installing IE8 Final? Did you upgrade from a
>> beta build to IE8 Final?
>>
>>
>> Gary VanderMolen wrote:
>>> I ran some more tests. I sent myself a large JPG file. When received, it
>>> opened in the preview pane, but when I double-clicked on it in its own
>>> window, I got the error message shown below. That error message is
>>> different than what others reported. Also, a subsequent message with
>>> a large PDF attached had no trouble at all.
>> <snip>

I don't recall exactly, but chances are good that Windows Mail was running
when I installed IE8 because I almost always have it running.
However, the issue is moot for me now because attachments in WinMail
are working fine after I toggled a few settings in Default Programs, and
then restarted WinMail.

--
Gary VanderMolen, MS-MVP (Mail)


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:OhnS7bhtJHA.2776@TK2MSFTNGP03.phx.gbl...
> Gary, was Windows Mail running in the background when you installed/upgraded
> to IE8 Final?
>
> Gary VanderMolen wrote:
>> Never mind. After toggling a few things in Default Programs, without
>> effect,
>> I restarted Windows Mail, and now I can open JPG attachments!
>> I still don't think my issue was the same as what the others have been
>> reporting.
>>
>> I have not changed the default location of TIF.
>> I can save attachments and open them outside Windows Mail.
>> UAC on or off makes no difference.
>> Disabling my AV makes no difference. The only other security apps I
>> have running are Windows Firewall and Windows Defender.
>> I think I installed the final release of IE8 over the top of IE8 RC, so
>> one thing I might try is to uninstall and reinstall IE8.
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>> And you have not changed the location of Temporary Internet Files folder
>>> to
>>> a non-default location, correct?
>>>
>>> Can you Save and then open the same attachment, Gary?
>>>
>>> Any diff if UAC is disabled?
>>>
>>> Had you disabled all third-party security apps & firewall (and enabled
>>> the
>>> Windows Firewall) prior to installing IE8 Final? Did you upgrade from a
>>> beta build to IE8 Final?
>>>
>>>
>>> Gary VanderMolen wrote:
>>>> I ran some more tests. I sent myself a large JPG file. When received, it
>>>> opened in the preview pane, but when I double-clicked on it in its own
>>>> window, I got the error message shown below. That error message is
>>>> different than what others reported. Also, a subsequent message with
>>>> a large PDF attached had no trouble at all.
>>> <snip>
>

With all due respect, the widely-advised & -accepted practice is to close
all open applications (i.e., anything with a taskbar icon) prior to
installing a Windows Update, a Service Pack, or an IE upgrade.

My personal & professional recommendations also include:

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
before installing IE8.

=> Disable your anti-virus application and any anti-spyware application's
"system protections" (other than Defender's) before installing (or
uninstalling) an IE upgrade. If you're running a third-party firewall, I
would recommend disabling it and then enabling the Windows Firewall before
installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8.

=> Reboot twice after installing or uninstalling IE8.

=> For best chance of success, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you install
it.
--
~Robear


Gary VanderMolen wrote:
> I don't recall exactly, but chances are good that Windows Mail was running
> when I installed IE8 because I almost always have it running.
> However, the issue is moot for me now because attachments in WinMail
> are working fine after I toggled a few settings in Default Programs, and
> then restarted WinMail.
>
>> Gary, was Windows Mail running in the background when you
>> installed/upgraded to IE8 Final?
>>
>> Gary VanderMolen wrote:
>>> Never mind. After toggling a few things in Default Programs, without
>>> effect,
>>> I restarted Windows Mail, and now I can open JPG attachments!
>>> I still don't think my issue was the same as what the others have been
>>> reporting.
>>>
>>> I have not changed the default location of TIF.
>>> I can save attachments and open them outside Windows Mail.
>>> UAC on or off makes no difference.
>>> Disabling my AV makes no difference. The only other security apps I
>>> have running are Windows Firewall and Windows Defender.
>>> I think I installed the final release of IE8 over the top of IE8 RC, so
>>> one thing I might try is to uninstall and reinstall IE8.
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> And you have not changed the location of Temporary Internet Files
>>>> folder
>>>> to
>>>> a non-default location, correct?
>>>>
>>>> Can you Save and then open the same attachment, Gary?
>>>>
>>>> Any diff if UAC is disabled?
>>>>
>>>> Had you disabled all third-party security apps & firewall (and enabled
>>>> the
>>>> Windows Firewall) prior to installing IE8 Final? Did you upgrade from
>>>> a
>>>> beta build to IE8 Final?
>>>>
>>>>
>>>> Gary VanderMolen wrote:
>>>>> I ran some more tests. I sent myself a large JPG file. When received,
>>>>> it
>>>>> opened in the preview pane, but when I double-clicked on it in its own
>>>>> window, I got the error message shown below. That error message is
>>>>> different than what others reported. Also, a subsequent message with
>>>>> a large PDF attached had no trouble at all.
>>>> <snip>

Gary VanderMolen wrote:

> Never mind. After toggling a few things in Default Programs, without
> effect,

May I kindly ask which things you changed?
I've tried everything there to no avail.

> I restarted Windows Mail, and now I can open JPG attachments!
> I still don't think my issue was the same as what the others have been
> reporting.

It's a really strange thing. And what's worst is the fact that things
are so erratic.

Rainald

>
> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:...
> I have not changed the default location of TIF.
> I can save attachments and open them outside Windows Mail.
> UAC on or off makes no difference.
> Disabling my AV makes no difference. The only other security apps I
> have running are Windows Firewall and Windows Defender.
> I think I installed the final release of IE8 over the top of IE8 RC,
> so
> one thing I might try is to uninstall and reinstall IE8.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:u4YpS%23XtJHA.5912@TK2MSFTNGP02.phx.gbl...
>> And you have not changed the location of Temporary Internet Files
>> folder to a non-default location, correct?
>>
>> Can you Save and then open the same attachment, Gary?
>>
>> Any diff if UAC is disabled?
>>
>> Had you disabled all third-party security apps & firewall (and
>> enabled the Windows Firewall) prior to installing IE8 Final? Did
>> you upgrade from a beta build to IE8 Final?
>>
>>
>> Gary VanderMolen wrote:
>>> I ran some more tests. I sent myself a large JPG file. When
>>> received, it opened in the preview pane, but when I double-clicked
>>> on it in its own window, I got the error message shown below. That
>>> error message is different than what others reported. Also, a
>>> subsequent message with
>>> a large PDF attached had no trouble at all.
>> <snip>

Hi PA Bear,

risking that you might again reject my reply I take the liberty to point
to the situation on my side:
As said before: One of my 3 affected computers is almost "virgin". After
a fresh install if Vista Business 32 from scratch and immediately
installing SP1 and SP2 I did not install anything except "Total
Commander" prior to installing IE8.

So none if the problems you mentioned could have existed on my system.

Rainald


PA Bear [MS MVP] schrieb:

> With all due respect, the widely-advised & -accepted practice is to
> close all open applications (i.e., anything with a taskbar icon)
> prior to installing a Windows Update, a Service Pack, or an IE
> upgrade.
>
> My personal & professional recommendations also include:
>
> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows
> Live) before installing IE8.
>
> => Disable your anti-virus application and any anti-spyware
> application's "system protections" (other than Defender's) before
> installing (or uninstalling) an IE upgrade. If you're running a
> third-party firewall, I would recommend disabling it and then
> enabling the Windows Firewall before installing (or uninstalling) an
> IE upgrade.
>
> => Create a Restore Point manually before installing IE8.
>
> => Reboot twice after installing or uninstalling IE8.
>
> => For best chance of success, make certain that your anti-virus
> application, any anti-spyware applications (other than Defender), and
> your third-party firewall (if any) are supported in IE8 Final before
> you install it.
> --
> ~Robear
>
>
> Gary VanderMolen wrote:
>> I don't recall exactly, but chances are good that Windows Mail was
>> running when I installed IE8 because I almost always have it running.
>> However, the issue is moot for me now because attachments in WinMail
>> are working fine after I toggled a few settings in Default Programs,
>> and then restarted WinMail.
>>
>>> Gary, was Windows Mail running in the background when you
>>> installed/upgraded to IE8 Final?
>>>
>>> Gary VanderMolen wrote:
>>>> Never mind. After toggling a few things in Default Programs,
>>>> without effect,
>>>> I restarted Windows Mail, and now I can open JPG attachments!
>>>> I still don't think my issue was the same as what the others have
>>>> been reporting.
>>>>
>>>> I have not changed the default location of TIF.
>>>> I can save attachments and open them outside Windows Mail.
>>>> UAC on or off makes no difference.
>>>> Disabling my AV makes no difference. The only other security apps I
>>>> have running are Windows Firewall and Windows Defender.
>>>> I think I installed the final release of IE8 over the top of IE8
>>>> RC, so one thing I might try is to uninstall and reinstall IE8.
>>>>
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>> And you have not changed the location of Temporary Internet Files
>>>>> folder
>>>>> to
>>>>> a non-default location, correct?
>>>>>
>>>>> Can you Save and then open the same attachment, Gary?
>>>>>
>>>>> Any diff if UAC is disabled?
>>>>>
>>>>> Had you disabled all third-party security apps & firewall (and
>>>>> enabled the
>>>>> Windows Firewall) prior to installing IE8 Final? Did you upgrade
>>>>> from a
>>>>> beta build to IE8 Final?
>>>>>
>>>>>
>>>>> Gary VanderMolen wrote:
>>>>>> I ran some more tests. I sent myself a large JPG file. When
>>>>>> received, it
>>>>>> opened in the preview pane, but when I double-clicked on it in
>>>>>> its own window, I got the error message shown below. That error
>>>>>> message is different than what others reported. Also, a
>>>>>> subsequent message with a large PDF attached had no trouble at
>>>>>> all.
>>>>> <snip>

Here's what I did:
Open the Default Programs applet, then click on "Set program
access and computer defaults." Expand the Custom selection, and
select Windows Mail. Click OK.
Repeat the above for Internet Explorer.
There was no improvement until after I restarted Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"Rainald Taesler" <taesler@gmx.de> wrote in message news:%23Xl0UvttJHA.1212@TK2MSFTNGP04.phx.gbl...
> Gary VanderMolen wrote:
>
>> Never mind. After toggling a few things in Default Programs, without
>> effect,
>
> May I kindly ask which things you changed?
> I've tried everything there to no avail.
>
>> I restarted Windows Mail, and now I can open JPG attachments!
>> I still don't think my issue was the same as what the others have been
>> reporting.
>
> It's a really strange thing. And what's worst is the fact that things
> are so erratic.
>
> Rainald
>
>>
>> "Gary VanderMolen" <gary@NoMail.invalid> wrote in message news:...
>> I have not changed the default location of TIF.
>> I can save attachments and open them outside Windows Mail.
>> UAC on or off makes no difference.
>> Disabling my AV makes no difference. The only other security apps I
>> have running are Windows Firewall and Windows Defender.
>> I think I installed the final release of IE8 over the top of IE8 RC,
>> so
>> one thing I might try is to uninstall and reinstall IE8.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:u4YpS%23XtJHA.5912@TK2MSFTNGP02.phx.gbl...
>>> And you have not changed the location of Temporary Internet Files
>>> folder to a non-default location, correct?
>>>
>>> Can you Save and then open the same attachment, Gary?
>>>
>>> Any diff if UAC is disabled?
>>>
>>> Had you disabled all third-party security apps & firewall (and
>>> enabled the Windows Firewall) prior to installing IE8 Final? Did
>>> you upgrade from a beta build to IE8 Final?
>>>
>>>
>>> Gary VanderMolen wrote:
>>>> I ran some more tests. I sent myself a large JPG file. When
>>>> received, it opened in the preview pane, but when I double-clicked
>>>> on it in its own window, I got the error message shown below. That
>>>> error message is different than what others reported. Also, a
>>>> subsequent message with
>>>> a large PDF attached had no trouble at all.

I understand what you're saying, and that's what I would do as a workaround
if a new program won't install. But let's face it, the average user is not
going to take those precautions. A well-written installation routine should
not be bothered by other programs that may be running.

--
Gary VanderMolen, MS-MVP (Mail)


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:uX9TiustJHA.4632@TK2MSFTNGP06.phx.gbl...
> With all due respect, the widely-advised & -accepted practice is to close
> all open applications (i.e., anything with a taskbar icon) prior to
> installing a Windows Update, a Service Pack, or an IE upgrade.
>
> My personal & professional recommendations also include:
>
> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
> before installing IE8.
>
> => Disable your anti-virus application and any anti-spyware application's
> "system protections" (other than Defender's) before installing (or
> uninstalling) an IE upgrade. If you're running a third-party firewall, I
> would recommend disabling it and then enabling the Windows Firewall before
> installing (or uninstalling) an IE upgrade.
>
> => Create a Restore Point manually before installing IE8.
>
> => Reboot twice after installing or uninstalling IE8.
>
> => For best chance of success, make certain that your anti-virus
> application, any anti-spyware applications (other than Defender), and your
> third-party firewall (if any) are supported in IE8 Final before you install
> it.
> --
> ~Robear
>
>
> Gary VanderMolen wrote:
>> I don't recall exactly, but chances are good that Windows Mail was running
>> when I installed IE8 because I almost always have it running.
>> However, the issue is moot for me now because attachments in WinMail
>> are working fine after I toggled a few settings in Default Programs, and
>> then restarted WinMail.
>>
>>> Gary, was Windows Mail running in the background when you
>>> installed/upgraded to IE8 Final?
>>>
>>> Gary VanderMolen wrote:
>>>> Never mind. After toggling a few things in Default Programs, without
>>>> effect,
>>>> I restarted Windows Mail, and now I can open JPG attachments!
>>>> I still don't think my issue was the same as what the others have been
>>>> reporting.
>>>>
>>>> I have not changed the default location of TIF.
>>>> I can save attachments and open them outside Windows Mail.
>>>> UAC on or off makes no difference.
>>>> Disabling my AV makes no difference. The only other security apps I
>>>> have running are Windows Firewall and Windows Defender.
>>>> I think I installed the final release of IE8 over the top of IE8 RC, so
>>>> one thing I might try is to uninstall and reinstall IE8.
>>>>
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>> And you have not changed the location of Temporary Internet Files
>>>>> folder
>>>>> to
>>>>> a non-default location, correct?
>>>>>
>>>>> Can you Save and then open the same attachment, Gary?
>>>>>
>>>>> Any diff if UAC is disabled?
>>>>>
>>>>> Had you disabled all third-party security apps & firewall (and enabled
>>>>> the
>>>>> Windows Firewall) prior to installing IE8 Final? Did you upgrade from
>>>>> a
>>>>> beta build to IE8 Final?
>>>>>
>>>>>
>>>>> Gary VanderMolen wrote:
>>>>>> I ran some more tests. I sent myself a large JPG file. When received,
>>>>>> it
>>>>>> opened in the preview pane, but when I double-clicked on it in its own
>>>>>> window, I got the error message shown below. That error message is
>>>>>> different than what others reported. Also, a subsequent message with
>>>>>> a large PDF attached had no trouble at all.
>>>>> <snip>
>

Gary VanderMolen schrieb:

>>> Never mind. After toggling a few things in Default Programs, without
>>> effect,
>>
>> May I kindly ask which things you changed?
>> I've tried everything there to no avail.
>>
>>> I restarted Windows Mail, and now I can open JPG attachments!
>>> I still don't think my issue was the same as what the others have
>>> been reporting.
>>
>> It's a really strange thing. And what's worst is the fact that things
>> are so erratic.
>
> Here's what I did:
> Open the Default Programs applet, then click on "Set program
> access and computer defaults." Expand the Custom selection, and
> select Windows Mail. Click OK.
> Repeat the above for Internet Explorer.
> There was no improvement until after I restarted Windows Mail.

Thanks for the reply, Gary.

I did that numerous times on all my affected 3 machnies.
It does not change anything. :-( :-(

The question niw is: How can we make the developers at MS aware of the
problem?
Would you and/or PA Bear inform them?

Rainald

Microsoft doesn't listen to anyone when it comes to Windows Mail. They have
their own agenda, and Windows Mail is not on it for any purpose.

steve

"Rainald Taesler" <taesler@gmx.de> wrote in message
news:eQwLc53tJHA.3816@TK2MSFTNGP05.phx.gbl...
> Gary VanderMolen schrieb:
>
>>>> Never mind. After toggling a few things in Default Programs, without
>>>> effect,
>>>
>>> May I kindly ask which things you changed?
>>> I've tried everything there to no avail.
>>>
>>>> I restarted Windows Mail, and now I can open JPG attachments!
>>>> I still don't think my issue was the same as what the others have
>>>> been reporting.
>>>
>>> It's a really strange thing. And what's worst is the fact that things
>>> are so erratic.
>>
>> Here's what I did:
>> Open the Default Programs applet, then click on "Set program
>> access and computer defaults." Expand the Custom selection, and
>> select Windows Mail. Click OK.
>> Repeat the above for Internet Explorer.
>> There was no improvement until after I restarted Windows Mail.
>
> Thanks for the reply, Gary.
>
> I did that numerous times on all my affected 3 machnies.
> It does not change anything. :-( :-(
>
> The question niw is: How can we make the developers at MS aware of the
> problem?
> Would you and/or PA Bear inform them?
>
> Rainald
>
>