Unable to open or save attachments in Windows Mail

That's a good start. Go ahead and do the part of PA Bear's recommendations
that you haven't already done. While ZA is uninstalled, test your Windows Mail
to see if that cured the problem.

If all else fails, upgrade to Windows Live Mail:

http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:CE26012A-92D4-479E-8C3D-6C99E78B5671@microsoft.com...
> That was one of the first things I did.
>
> "Gary VanderMolen" wrote:
>
>> As a minimum, you need to turn off email scanning in Zone Alarm.
>> Antivirus email scanning can cause assorted odd problems, including
>> difficulties with attachments.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:98BA985E-E8E1-477A-843A-9464847283E6@microsoft.com...
>> >
>> > Sorry, I didn't see this until now. I am not always getting notifications
>> > of replies. You are not chopped liver
>> >
>> > I am running Windows Vista SP1. I don't know what IE8 Beta is, so I don't
>> > know if it is installed.
>> >
>> > This happens with every attachment (even pictures, although they are shown
>> > in the body of the email)
>> >
>> > No, I can't open an attachment in an email I send myself, nor can I open it
>> > in the "sent" folder.
>> >
>> > At work we use Domino (IBM), I have also tried using my Yahoo mail. I know
>> > it doesn't make any sense, but that is what is happening.
>> >
>> > I don't know which mail clients are being used, as I am getting email from
>> > several people/sources including Red River College, my friends and family, my
>> > bank, etc. Since I can't open ANY attachments, I don't see that this matters
>> > much.
>> >
>> > Two weeks ago there was a Windows Update, and a Zone Alarm Update. I have
>> > already gone through all of the steps with Zone Alarm support, so I don't
>> > think that is the problem.
>> >
>> > I am running Zone Alarm Internet Security Suite, (Firewall, Internet
>> > scanning, email scanning, etc.) which I have been using ever since I bought
>> > my computer (in May 2008) with no problems.
>> >
>> > I had a Norton Trial installed, but removed it almost immediately, and
>> > checked the registry to ensure there were no bits remaining.
>> >
>> >
>> >
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >
>> >> More questions, I'm afraid:
>> >>
>> >> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
>> >> installed?
>> >>
>> >> Does this happen with any attachment or just some attachments?
>> >>
>> >> If you send yourself a message with an attachment, can you open the
>> >> attachment in Windows Mail after receiving it? Can you open the attachment
>> >> in your copy of the message in Sent Items folder?
>> >>
>> >> What Mail Client are you using at work? (It doesn't make sense that
>> >> attempting to open the attachment in Windows Mail would have any affect on
>> >> the attachment when Forwarded.)
>> >>
>> >> What Mail Clients are being used to send these message(s) to you (e.g., MS
>> >> Outlook; AOL Mail)? Are all of these attachments to messages that have been
>> >> forwarded to you?
>> >>
>> >> > ...I was able to open all attachments 2 weeks ago, but can't now.
>> >>
>> >> What change(s) did you make to your system 2 weeks ago (e.g.,
>> >> installed/uninstall something, including Windows Updates; upgraded or
>> >> replaced your anti-virus application)?
>> >>
>> >> Speaking of which...
>> >>
>> >> What anti-virus application or security suite is installed and is your
>> >> subscription current? What anti-spyware applications (other than Defender)?
>> >> What third-party firewall (if any)?
>> >>
>> >> Has a Norton or McAfee application ever been installed on this machine
>> >> (e.g., a free-trial version that came preinstalled when you bought it)?
>> >>
>> >>
>> >> anhlyss wrote:
>> >> > Yes, and if I forward the message to my email program at work, or to my
>> >> > Yahoo mail, I can open the attachment (as long as I haven't tried to open
>> >> > it in Windows Mail).
>> >> >
>> >> > If I had tried to open it in Windows Mail, however, I can forward the
>> >> > message to other people, but they can't open the attachment. They get a
>> >> > message that it has been "moved".
>> >> >
>> >> > "PA Bear [MS MVP]" wrote:
>> >> >> Can you open the attachments if you access the message from the inbox on
>> >> >> the account's web-mail page?
>> >> >>
>> >> >> anhlyss wrote:
>> >> >>> No, these were sent from many different people using many different
>> >> >>> email
>> >> >>> programs. I was able to open all attachments 2 weeks ago, but can't
>> >> >>> now.
>> >> >>>
>> >> >>> "PA Bear [MS MVP]" wrote:
>> >> >>>
>> >> >>>> Were the messages sent by someone use MS Outlook?
>> >> >>>>
>> >> >>>> anhlyss wrote:
>> >> >>>>> I, like many others based on previous posts, am unable to open or save
>> >> >>>>> attachments in windows mail. I have also tried to forward the
>> >> >>>>> messages
>> >> >>>>> to
>> >> >>>>> my work email, but the attachments seem to be "missing" from the
>> >> >>>>> forwarded
>> >> >>>>> messages once I have tried to open them in Windows mail.
>> >> >>>>>
>> >> >>>>> As suggested in other threads, I have ensured that I have unchecked
>> >> >>>>> the
>> >> >>>>> "do
>> >> >>>>> not allow attachments to be opened" box in options, disabled email
>> >> >>>>> scanning
>> >> >>>>> in my anti-virus program, and have disabled Windows Defender. None of
>> >> >>>>> these
>> >> >>>>> works.
>> >> >>>>>
>> >> >>>>> If I click on the attachment to open it, the little hourglass pointer
>> >> >>>>> comes
>> >> >>>>> up, and then goes back to the arrow, but nothing else happens. If I
>> >> >>>>> try
>> >> >>>>> to
>> >> >>>>> save the attachment, I get this message:
>> >> >>>>>
>> >> >>>>> "There was an error saving one or more of your attachments, please
>> >> >>>>> check
>> >> >>>>> your free disk space and try again"
>> >> >>>>>
>> >> >>>>> I have more than enough free disk space.
>> >> >>>>>
>> >> >>>>> Any suggestions?
>> >>
>> >>
>>
>>
>>

I won't have time until the weekend probably. I will let you guys know
what's what after that.

"Gary VanderMolen" wrote:

> That's a good start. Go ahead and do the part of PA Bear's recommendations
> that you haven't already done. While ZA is uninstalled, test your Windows Mail
> to see if that cured the problem.
>
> If all else fails, upgrade to Windows Live Mail:
>
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:CE26012A-92D4-479E-8C3D-6C99E78B5671@microsoft.com...
> > That was one of the first things I did.
> >
> > "Gary VanderMolen" wrote:
> >
> >> As a minimum, you need to turn off email scanning in Zone Alarm.
> >> Antivirus email scanning can cause assorted odd problems, including
> >> difficulties with attachments.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:98BA985E-E8E1-477A-843A-9464847283E6@microsoft.com...
> >> >
> >> > Sorry, I didn't see this until now. I am not always getting notifications
> >> > of replies. You are not chopped liver
> >> >
> >> > I am running Windows Vista SP1. I don't know what IE8 Beta is, so I don't
> >> > know if it is installed.
> >> >
> >> > This happens with every attachment (even pictures, although they are shown
> >> > in the body of the email)
> >> >
> >> > No, I can't open an attachment in an email I send myself, nor can I open it
> >> > in the "sent" folder.
> >> >
> >> > At work we use Domino (IBM), I have also tried using my Yahoo mail. I know
> >> > it doesn't make any sense, but that is what is happening.
> >> >
> >> > I don't know which mail clients are being used, as I am getting email from
> >> > several people/sources including Red River College, my friends and family, my
> >> > bank, etc. Since I can't open ANY attachments, I don't see that this matters
> >> > much.
> >> >
> >> > Two weeks ago there was a Windows Update, and a Zone Alarm Update. I have
> >> > already gone through all of the steps with Zone Alarm support, so I don't
> >> > think that is the problem.
> >> >
> >> > I am running Zone Alarm Internet Security Suite, (Firewall, Internet
> >> > scanning, email scanning, etc.) which I have been using ever since I bought
> >> > my computer (in May 2008) with no problems.
> >> >
> >> > I had a Norton Trial installed, but removed it almost immediately, and
> >> > checked the registry to ensure there were no bits remaining.
> >> >
> >> >
> >> >
> >> >
> >> > "PA Bear [MS MVP]" wrote:
> >> >
> >> >> More questions, I'm afraid:
> >> >>
> >> >> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
> >> >> installed?
> >> >>
> >> >> Does this happen with any attachment or just some attachments?
> >> >>
> >> >> If you send yourself a message with an attachment, can you open the
> >> >> attachment in Windows Mail after receiving it? Can you open the attachment
> >> >> in your copy of the message in Sent Items folder?
> >> >>
> >> >> What Mail Client are you using at work? (It doesn't make sense that
> >> >> attempting to open the attachment in Windows Mail would have any affect on
> >> >> the attachment when Forwarded.)
> >> >>
> >> >> What Mail Clients are being used to send these message(s) to you (e.g., MS
> >> >> Outlook; AOL Mail)? Are all of these attachments to messages that have been
> >> >> forwarded to you?
> >> >>
> >> >> > ...I was able to open all attachments 2 weeks ago, but can't now.
> >> >>
> >> >> What change(s) did you make to your system 2 weeks ago (e.g.,
> >> >> installed/uninstall something, including Windows Updates; upgraded or
> >> >> replaced your anti-virus application)?
> >> >>
> >> >> Speaking of which...
> >> >>
> >> >> What anti-virus application or security suite is installed and is your
> >> >> subscription current? What anti-spyware applications (other than Defender)?
> >> >> What third-party firewall (if any)?
> >> >>
> >> >> Has a Norton or McAfee application ever been installed on this machine
> >> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >> >>
> >> >>
> >> >> anhlyss wrote:
> >> >> > Yes, and if I forward the message to my email program at work, or to my
> >> >> > Yahoo mail, I can open the attachment (as long as I haven't tried to open
> >> >> > it in Windows Mail).
> >> >> >
> >> >> > If I had tried to open it in Windows Mail, however, I can forward the
> >> >> > message to other people, but they can't open the attachment. They get a
> >> >> > message that it has been "moved".
> >> >> >
> >> >> > "PA Bear [MS MVP]" wrote:
> >> >> >> Can you open the attachments if you access the message from the inbox on
> >> >> >> the account's web-mail page?
> >> >> >>
> >> >> >> anhlyss wrote:
> >> >> >>> No, these were sent from many different people using many different
> >> >> >>> email
> >> >> >>> programs. I was able to open all attachments 2 weeks ago, but can't
> >> >> >>> now.
> >> >> >>>
> >> >> >>> "PA Bear [MS MVP]" wrote:
> >> >> >>>
> >> >> >>>> Were the messages sent by someone use MS Outlook?
> >> >> >>>>
> >> >> >>>> anhlyss wrote:
> >> >> >>>>> I, like many others based on previous posts, am unable to open or save
> >> >> >>>>> attachments in windows mail. I have also tried to forward the
> >> >> >>>>> messages
> >> >> >>>>> to
> >> >> >>>>> my work email, but the attachments seem to be "missing" from the
> >> >> >>>>> forwarded
> >> >> >>>>> messages once I have tried to open them in Windows mail.
> >> >> >>>>>
> >> >> >>>>> As suggested in other threads, I have ensured that I have unchecked
> >> >> >>>>> the
> >> >> >>>>> "do
> >> >> >>>>> not allow attachments to be opened" box in options, disabled email
> >> >> >>>>> scanning
> >> >> >>>>> in my anti-virus program, and have disabled Windows Defender. None of
> >> >> >>>>> these
> >> >> >>>>> works.
> >> >> >>>>>
> >> >> >>>>> If I click on the attachment to open it, the little hourglass pointer
> >> >> >>>>> comes
> >> >> >>>>> up, and then goes back to the arrow, but nothing else happens. If I
> >> >> >>>>> try
> >> >> >>>>> to
> >> >> >>>>> save the attachment, I get this message:
> >> >> >>>>>
> >> >> >>>>> "There was an error saving one or more of your attachments, please
> >> >> >>>>> check
> >> >> >>>>> your free disk space and try again"
> >> >> >>>>>
> >> >> >>>>> I have more than enough free disk space.
> >> >> >>>>>
> >> >> >>>>> Any suggestions?
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Yes, do report back. Good luck.

--
Gary VanderMolen, MS-MVP (Mail)


"anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:7F17D8A2-2A66-463D-B348-5A47F6CC241A@microsoft.com...
>I won't have time until the weekend probably. I will let you guys know
> what's what after that.
>
> "Gary VanderMolen" wrote:
>
>> That's a good start. Go ahead and do the part of PA Bear's recommendations
>> that you haven't already done. While ZA is uninstalled, test your Windows Mail
>> to see if that cured the problem.
>>
>> If all else fails, upgrade to Windows Live Mail:
>>
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:CE26012A-92D4-479E-8C3D-6C99E78B5671@microsoft.com...
>> > That was one of the first things I did.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> As a minimum, you need to turn off email scanning in Zone Alarm.
>> >> Antivirus email scanning can cause assorted odd problems, including
>> >> difficulties with attachments.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:98BA985E-E8E1-477A-843A-9464847283E6@microsoft.com...
>> >> >
>> >> > Sorry, I didn't see this until now. I am not always getting notifications
>> >> > of replies. You are not chopped liver
>> >> >
>> >> > I am running Windows Vista SP1. I don't know what IE8 Beta is, so I don't
>> >> > know if it is installed.
>> >> >
>> >> > This happens with every attachment (even pictures, although they are shown
>> >> > in the body of the email)
>> >> >
>> >> > No, I can't open an attachment in an email I send myself, nor can I open it
>> >> > in the "sent" folder.
>> >> >
>> >> > At work we use Domino (IBM), I have also tried using my Yahoo mail. I know
>> >> > it doesn't make any sense, but that is what is happening.
>> >> >
>> >> > I don't know which mail clients are being used, as I am getting email from
>> >> > several people/sources including Red River College, my friends and family, my
>> >> > bank, etc. Since I can't open ANY attachments, I don't see that this matters
>> >> > much.
>> >> >
>> >> > Two weeks ago there was a Windows Update, and a Zone Alarm Update. I have
>> >> > already gone through all of the steps with Zone Alarm support, so I don't
>> >> > think that is the problem.
>> >> >
>> >> > I am running Zone Alarm Internet Security Suite, (Firewall, Internet
>> >> > scanning, email scanning, etc.) which I have been using ever since I bought
>> >> > my computer (in May 2008) with no problems.
>> >> >
>> >> > I had a Norton Trial installed, but removed it almost immediately, and
>> >> > checked the registry to ensure there were no bits remaining.
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > "PA Bear [MS MVP]" wrote:
>> >> >
>> >> >> More questions, I'm afraid:
>> >> >>
>> >> >> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
>> >> >> installed?
>> >> >>
>> >> >> Does this happen with any attachment or just some attachments?
>> >> >>
>> >> >> If you send yourself a message with an attachment, can you open the
>> >> >> attachment in Windows Mail after receiving it? Can you open the attachment
>> >> >> in your copy of the message in Sent Items folder?
>> >> >>
>> >> >> What Mail Client are you using at work? (It doesn't make sense that
>> >> >> attempting to open the attachment in Windows Mail would have any affect on
>> >> >> the attachment when Forwarded.)
>> >> >>
>> >> >> What Mail Clients are being used to send these message(s) to you (e.g., MS
>> >> >> Outlook; AOL Mail)? Are all of these attachments to messages that have been
>> >> >> forwarded to you?
>> >> >>
>> >> >> > ...I was able to open all attachments 2 weeks ago, but can't now.
>> >> >>
>> >> >> What change(s) did you make to your system 2 weeks ago (e.g.,
>> >> >> installed/uninstall something, including Windows Updates; upgraded or
>> >> >> replaced your anti-virus application)?
>> >> >>
>> >> >> Speaking of which...
>> >> >>
>> >> >> What anti-virus application or security suite is installed and is your
>> >> >> subscription current? What anti-spyware applications (other than Defender)?
>> >> >> What third-party firewall (if any)?
>> >> >>
>> >> >> Has a Norton or McAfee application ever been installed on this machine
>> >> >> (e.g., a free-trial version that came preinstalled when you bought it)?
>> >> >>
>> >> >>
>> >> >> anhlyss wrote:
>> >> >> > Yes, and if I forward the message to my email program at work, or to my
>> >> >> > Yahoo mail, I can open the attachment (as long as I haven't tried to open
>> >> >> > it in Windows Mail).
>> >> >> >
>> >> >> > If I had tried to open it in Windows Mail, however, I can forward the
>> >> >> > message to other people, but they can't open the attachment. They get a
>> >> >> > message that it has been "moved".
>> >> >> >
>> >> >> > "PA Bear [MS MVP]" wrote:
>> >> >> >> Can you open the attachments if you access the message from the inbox on
>> >> >> >> the account's web-mail page?
>> >> >> >>
>> >> >> >> anhlyss wrote:
>> >> >> >>> No, these were sent from many different people using many different
>> >> >> >>> email
>> >> >> >>> programs. I was able to open all attachments 2 weeks ago, but can't
>> >> >> >>> now.
>> >> >> >>>
>> >> >> >>> "PA Bear [MS MVP]" wrote:
>> >> >> >>>
>> >> >> >>>> Were the messages sent by someone use MS Outlook?
>> >> >> >>>>
>> >> >> >>>> anhlyss wrote:
>> >> >> >>>>> I, like many others based on previous posts, am unable to open or save
>> >> >> >>>>> attachments in windows mail. I have also tried to forward the
>> >> >> >>>>> messages
>> >> >> >>>>> to
>> >> >> >>>>> my work email, but the attachments seem to be "missing" from the
>> >> >> >>>>> forwarded
>> >> >> >>>>> messages once I have tried to open them in Windows mail.
>> >> >> >>>>>
>> >> >> >>>>> As suggested in other threads, I have ensured that I have unchecked
>> >> >> >>>>> the
>> >> >> >>>>> "do
>> >> >> >>>>> not allow attachments to be opened" box in options, disabled email
>> >> >> >>>>> scanning
>> >> >> >>>>> in my anti-virus program, and have disabled Windows Defender. None of
>> >> >> >>>>> these
>> >> >> >>>>> works.
>> >> >> >>>>>
>> >> >> >>>>> If I click on the attachment to open it, the little hourglass pointer
>> >> >> >>>>> comes
>> >> >> >>>>> up, and then goes back to the arrow, but nothing else happens. If I
>> >> >> >>>>> try
>> >> >> >>>>> to
>> >> >> >>>>> save the attachment, I get this message:
>> >> >> >>>>>
>> >> >> >>>>> "There was an error saving one or more of your attachments, please
>> >> >> >>>>> check
>> >> >> >>>>> your free disk space and try again"
>> >> >> >>>>>
>> >> >> >>>>> I have more than enough free disk space.
>> >> >> >>>>>
>> >> >> >>>>> Any suggestions?
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Did you run the removal tool before or after you'd installed ZAISS? ($10
sez...)

anhlyss wrote:
> I had used the Norton removal tool when I originally removed Norton. I
> then
> did a search for Norton and Symantic, and checked the Windows Registry for
> both as well. I do not believe that I have anything "Norton" left on my
> computer.
>
> I could run it again if you think it will help, but I have my doubts.
>
> "PA Bear [MS MVP]" wrote:
>
>> 1. Download the Norton Removal Tool, saving it to your desktop:
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> 2. After making sure you know where your Product ID or license is,
>> uninstall ZA Internet Security Suite (ZAISS).
>>
>> 3. IMPORTANT! => Enable the Windows Firewall!
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g., browsing; reading email; chatting) except #4 through #6 below
>> until
>> your anti-virus application has been installed and fully updated!
>>
>> 4a. If anything named "Norton" is listed in Installed Programs, uninstall
>> it. This includes any Norton Add-ons and something called LiveUpdate.
>>
>> 4b. Right-click on down you saved in #1 above and select "Run as
>> Administrator" to run the removal tool.
>>
>> 5. Reboot and IMMEDIATELY reinstall ZAISS.
>>
>> 6. Reboot and make certain that the ZA Firewall is enabled and the
>> Windows
>> Firewall is disabled.
>>
>> 7. Update ZAISS manually & repeatedly until you get a "No more updates"
>> prompt.
>>
>> Better now?
>> --
>> ~PA Bear
>>
>> anhlyss wrote:
>>> Sorry, I didn't see this until now. I am not always getting
>>> notifications
>>> of replies. You are not chopped liver
>>>
>>> I am running Windows Vista SP1. I don't know what IE8 Beta is, so I
>>> don't
>>> know if it is installed.
>>>
>>> This happens with every attachment (even pictures, although they are
>>> shown
>>> in the body of the email)
>>>
>>> No, I can't open an attachment in an email I send myself, nor can I open
>>> it
>>> in the "sent" folder.
>>>
>>> At work we use Domino (IBM), I have also tried using my Yahoo mail. I
>>> know
>>> it doesn't make any sense, but that is what is happening.
>>>
>>> I don't know which mail clients are being used, as I am getting email
>>> from
>>> several people/sources including Red River College, my friends and
>>> family,
>>> my bank, etc. Since I can't open ANY attachments, I don't see that this
>>> matters much.
>>>
>>> Two weeks ago there was a Windows Update, and a Zone Alarm Update. I
>>> have
>>> already gone through all of the steps with Zone Alarm support, so I
>>> don't
>>> think that is the problem.
>>>
>>> I am running Zone Alarm Internet Security Suite, (Firewall, Internet
>>> scanning, email scanning, etc.) which I have been using ever since I
>>> bought
>>> my computer (in May 2008) with no problems.
>>>
>>> I had a Norton Trial installed, but removed it almost immediately, and
>>> checked the registry to ensure there were no bits remaining.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> More questions, I'm afraid:
>>>>
>>>> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8
>>>> Beta
>>>> installed?
>>>>
>>>> Does this happen with any attachment or just some attachments?
>>>>
>>>> If you send yourself a message with an attachment, can you open the
>>>> attachment in Windows Mail after receiving it? Can you open the
>>>> attachment
>>>> in your copy of the message in Sent Items folder?
>>>>
>>>> What Mail Client are you using at work? (It doesn't make sense that
>>>> attempting to open the attachment in Windows Mail would have any affect
>>>> on
>>>> the attachment when Forwarded.)
>>>>
>>>> What Mail Clients are being used to send these message(s) to you (e.g.,
>>>> MS
>>>> Outlook; AOL Mail)? Are all of these attachments to messages that have
>>>> been forwarded to you?
>>>>
>>>>> ...I was able to open all attachments 2 weeks ago, but can't now.
>>>>
>>>> What change(s) did you make to your system 2 weeks ago (e.g.,
>>>> installed/uninstall something, including Windows Updates; upgraded or
>>>> replaced your anti-virus application)?
>>>>
>>>> Speaking of which...
>>>>
>>>> What anti-virus application or security suite is installed and is your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)? What third-party firewall (if any)?
>>>>
>>>> Has a Norton or McAfee application ever been installed on this machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>>
>>>>
>>>> anhlyss wrote:
>
>>>>> Yes, and if I forward the message to my email program at work, or to
>>>>> my
>>>>> Yahoo mail, I can open the attachment (as long as I haven't tried to
>>>>> open
>>>>> it in Windows Mail).
>>>>>
>>>>> If I had tried to open it in Windows Mail, however, I can forward the
>>>>> message to other people, but they can't open the attachment. They get
>>>>> a
>>>>> message that it has been "moved".
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Can you open the attachments if you access the message from the inbox
>>>>>> on
>>>>>> the account's web-mail page?
>>>>>>
>>>>>> anhlyss wrote:
>>>>>>> No, these were sent from many different people using many different
>>>>>>> email
>>>>>>> programs. I was able to open all attachments 2 weeks ago, but can't
>>>>>>> now.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>
>>>>>>>> Were the messages sent by someone use MS Outlook?
>>>>>>>>
>>>>>>>> anhlyss wrote:
>>>>>>>>> I, like many others based on previous posts, am unable to open or
>>>>>>>>> save
>>>>>>>>> attachments in windows mail. I have also tried to forward the
>>>>>>>>> messages
>>>>>>>>> to
>>>>>>>>> my work email, but the attachments seem to be "missing" from the
>>>>>>>>> forwarded
>>>>>>>>> messages once I have tried to open them in Windows mail.
>>>>>>>>>
>>>>>>>>> As suggested in other threads, I have ensured that I have
>>>>>>>>> unchecked
>>>>>>>>> the
>>>>>>>>> "do
>>>>>>>>> not allow attachments to be opened" box in options, disabled email
>>>>>>>>> scanning
>>>>>>>>> in my anti-virus program, and have disabled Windows Defender.
>>>>>>>>> None
>>>>>>>>> of
>>>>>>>>> these
>>>>>>>>> works.
>>>>>>>>>
>>>>>>>>> If I click on the attachment to open it, the little hourglass
>>>>>>>>> pointer
>>>>>>>>> comes
>>>>>>>>> up, and then goes back to the arrow, but nothing else happens. If
>>>>>>>>> I
>>>>>>>>> try
>>>>>>>>> to
>>>>>>>>> save the attachment, I get this message:
>>>>>>>>>
>>>>>>>>> "There was an error saving one or more of your attachments, please
>>>>>>>>> check
>>>>>>>>> your free disk space and try again"
>>>>>>>>>
>>>>>>>>> I have more than enough free disk space.
>>>>>>>>>
>>>>>>>>> Any suggestions?

I had the same problem today when sending from my work Outlook to MS Live
Mail.
Of the three documents all as .doc two saved and the third did not. I opened
it up and saved from MS Word 2007 and it stopped because the file was in
'READ Only'
One can either reset the attributes by removing the tick from the box in
read only or
save the file with a different filename.
So, the quirk really is you being sent a file checked as readonly.

hope that helps
--
Robbar


"anhlyss" wrote:

> I, like many others based on previous posts, am unable to open or save
> attachments in windows mail. I have also tried to forward the messages to my
> work email, but the attachments seem to be "missing" from the forwarded
> messages once I have tried to open them in Windows mail.
>
> As suggested in other threads, I have ensured that I have unchecked the "do
> not allow attachments to be opened" box in options, disabled email scanning
> in my anti-virus program, and have disabled Windows Defender. None of these
> works.
>
> If I click on the attachment to open it, the little hourglass pointer comes
> up, and then goes back to the arrow, but nothing else happens. If I try to
> save the attachment, I get this message:
>
> "There was an error saving one or more of your attachments, please check
> your free disk space and try again"
>
> I have more than enough free disk space.
>
> Any suggestions?

Ok,

I re-ran Norton Removal, but there was nothing to remove. I uninstalled
Zone Alarm and Re-installed it. Removed my mail account and re-installed it,
and it still didn't work.

Then I installed Windows Live Mail, and it wouldn't let me open attachments
either.

Then I thought I should do a system restore, but for some reason all my
restore points were deleted.

Then I got a blue screen and my computer shut down. I checked with IT at
work and we tried to figure out what happened. As near as we could figure,
between the time I uninstalled Zone Alarm, and Re-installed, I somehow got a
virus (I forgot to uncheck the box to automatically connect to my home
network). I had been infected with a TDSSworm. Then it just kept getting
worse. We tried several things, and I finally went into safe mode, copied
all my files, and then Restored my computer back to factory settings. The
good thing, is now I can open attachments again.

I am so sick of Microsoft. My next computer will be a MAC.

"Gary VanderMolen" wrote:

> Yes, do report back. Good luck.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:7F17D8A2-2A66-463D-B348-5A47F6CC241A@microsoft.com...
> >I won't have time until the weekend probably. I will let you guys know
> > what's what after that.
> >
> > "Gary VanderMolen" wrote:
> >
> >> That's a good start. Go ahead and do the part of PA Bear's recommendations
> >> that you haven't already done. While ZA is uninstalled, test your Windows Mail
> >> to see if that cured the problem.
> >>
> >> If all else fails, upgrade to Windows Live Mail:
> >>
> >> http://download.live.com/wlmail
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:CE26012A-92D4-479E-8C3D-6C99E78B5671@microsoft.com...
> >> > That was one of the first things I did.
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> As a minimum, you need to turn off email scanning in Zone Alarm.
> >> >> Antivirus email scanning can cause assorted odd problems, including
> >> >> difficulties with attachments.
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:98BA985E-E8E1-477A-843A-9464847283E6@microsoft.com...
> >> >> >
> >> >> > Sorry, I didn't see this until now. I am not always getting notifications
> >> >> > of replies. You are not chopped liver
> >> >> >
> >> >> > I am running Windows Vista SP1. I don't know what IE8 Beta is, so I don't
> >> >> > know if it is installed.
> >> >> >
> >> >> > This happens with every attachment (even pictures, although they are shown
> >> >> > in the body of the email)
> >> >> >
> >> >> > No, I can't open an attachment in an email I send myself, nor can I open it
> >> >> > in the "sent" folder.
> >> >> >
> >> >> > At work we use Domino (IBM), I have also tried using my Yahoo mail. I know
> >> >> > it doesn't make any sense, but that is what is happening.
> >> >> >
> >> >> > I don't know which mail clients are being used, as I am getting email from
> >> >> > several people/sources including Red River College, my friends and family, my
> >> >> > bank, etc. Since I can't open ANY attachments, I don't see that this matters
> >> >> > much.
> >> >> >
> >> >> > Two weeks ago there was a Windows Update, and a Zone Alarm Update. I have
> >> >> > already gone through all of the steps with Zone Alarm support, so I don't
> >> >> > think that is the problem.
> >> >> >
> >> >> > I am running Zone Alarm Internet Security Suite, (Firewall, Internet
> >> >> > scanning, email scanning, etc.) which I have been using ever since I bought
> >> >> > my computer (in May 2008) with no problems.
> >> >> >
> >> >> > I had a Norton Trial installed, but removed it almost immediately, and
> >> >> > checked the registry to ensure there were no bits remaining.
> >> >> >
> >> >> >
> >> >> >
> >> >> >
> >> >> > "PA Bear [MS MVP]" wrote:
> >> >> >
> >> >> >> More questions, I'm afraid:
> >> >> >>
> >> >> >> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
> >> >> >> installed?
> >> >> >>
> >> >> >> Does this happen with any attachment or just some attachments?
> >> >> >>
> >> >> >> If you send yourself a message with an attachment, can you open the
> >> >> >> attachment in Windows Mail after receiving it? Can you open the attachment
> >> >> >> in your copy of the message in Sent Items folder?
> >> >> >>
> >> >> >> What Mail Client are you using at work? (It doesn't make sense that
> >> >> >> attempting to open the attachment in Windows Mail would have any affect on
> >> >> >> the attachment when Forwarded.)
> >> >> >>
> >> >> >> What Mail Clients are being used to send these message(s) to you (e.g., MS
> >> >> >> Outlook; AOL Mail)? Are all of these attachments to messages that have been
> >> >> >> forwarded to you?
> >> >> >>
> >> >> >> > ...I was able to open all attachments 2 weeks ago, but can't now.
> >> >> >>
> >> >> >> What change(s) did you make to your system 2 weeks ago (e.g.,
> >> >> >> installed/uninstall something, including Windows Updates; upgraded or
> >> >> >> replaced your anti-virus application)?
> >> >> >>
> >> >> >> Speaking of which...
> >> >> >>
> >> >> >> What anti-virus application or security suite is installed and is your
> >> >> >> subscription current? What anti-spyware applications (other than Defender)?
> >> >> >> What third-party firewall (if any)?
> >> >> >>
> >> >> >> Has a Norton or McAfee application ever been installed on this machine
> >> >> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >> >> >>
> >> >> >>
> >> >> >> anhlyss wrote:
> >> >> >> > Yes, and if I forward the message to my email program at work, or to my
> >> >> >> > Yahoo mail, I can open the attachment (as long as I haven't tried to open
> >> >> >> > it in Windows Mail).
> >> >> >> >
> >> >> >> > If I had tried to open it in Windows Mail, however, I can forward the
> >> >> >> > message to other people, but they can't open the attachment. They get a
> >> >> >> > message that it has been "moved".
> >> >> >> >
> >> >> >> > "PA Bear [MS MVP]" wrote:
> >> >> >> >> Can you open the attachments if you access the message from the inbox on
> >> >> >> >> the account's web-mail page?
> >> >> >> >>
> >> >> >> >> anhlyss wrote:
> >> >> >> >>> No, these were sent from many different people using many different
> >> >> >> >>> email
> >> >> >> >>> programs. I was able to open all attachments 2 weeks ago, but can't
> >> >> >> >>> now.
> >> >> >> >>>
> >> >> >> >>> "PA Bear [MS MVP]" wrote:
> >> >> >> >>>
> >> >> >> >>>> Were the messages sent by someone use MS Outlook?
> >> >> >> >>>>
> >> >> >> >>>> anhlyss wrote:
> >> >> >> >>>>> I, like many others based on previous posts, am unable to open or save
> >> >> >> >>>>> attachments in windows mail. I have also tried to forward the
> >> >> >> >>>>> messages
> >> >> >> >>>>> to
> >> >> >> >>>>> my work email, but the attachments seem to be "missing" from the
> >> >> >> >>>>> forwarded
> >> >> >> >>>>> messages once I have tried to open them in Windows mail.
> >> >> >> >>>>>
> >> >> >> >>>>> As suggested in other threads, I have ensured that I have unchecked
> >> >> >> >>>>> the
> >> >> >> >>>>> "do
> >> >> >> >>>>> not allow attachments to be opened" box in options, disabled email
> >> >> >> >>>>> scanning
> >> >> >> >>>>> in my anti-virus program, and have disabled Windows Defender. None of
> >> >> >> >>>>> these
> >> >> >> >>>>> works.
> >> >> >> >>>>>
> >> >> >> >>>>> If I click on the attachment to open it, the little hourglass pointer
> >> >> >> >>>>> comes
> >> >> >> >>>>> up, and then goes back to the arrow, but nothing else happens. If I
> >> >> >> >>>>> try
> >> >> >> >>>>> to
> >> >> >> >>>>> save the attachment, I get this message:
> >> >> >> >>>>>
> >> >> >> >>>>> "There was an error saving one or more of your attachments, please
> >> >> >> >>>>> check
> >> >> >> >>>>> your free disk space and try again"
> >> >> >> >>>>>
> >> >> >> >>>>> I have more than enough free disk space.
> >> >> >> >>>>>
> >> >> >> >>>>> Any suggestions?
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Did you try Windows Mail while Zone Alarm was uninstalled?

--
Gary VanderMolen, MS-MVP (Mail)


"anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:7679B1B4-4117-4E72-8CFE-C48E4FE11496@microsoft.com...
> Ok,
>
> I re-ran Norton Removal, but there was nothing to remove. I uninstalled
> Zone Alarm and Re-installed it. Removed my mail account and re-installed it,
> and it still didn't work.
>
> Then I installed Windows Live Mail, and it wouldn't let me open attachments
> either.
>
> Then I thought I should do a system restore, but for some reason all my
> restore points were deleted.
>
> Then I got a blue screen and my computer shut down. I checked with IT at
> work and we tried to figure out what happened. As near as we could figure,
> between the time I uninstalled Zone Alarm, and Re-installed, I somehow got a
> virus (I forgot to uncheck the box to automatically connect to my home
> network). I had been infected with a TDSSworm. Then it just kept getting
> worse. We tried several things, and I finally went into safe mode, copied
> all my files, and then Restored my computer back to factory settings. The
> good thing, is now I can open attachments again.
>
> I am so sick of Microsoft. My next computer will be a MAC.
>
> "Gary VanderMolen" wrote:
>
>> Yes, do report back. Good luck.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:7F17D8A2-2A66-463D-B348-5A47F6CC241A@microsoft.com...
>> >I won't have time until the weekend probably. I will let you guys know
>> > what's what after that.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> That's a good start. Go ahead and do the part of PA Bear's recommendations
>> >> that you haven't already done. While ZA is uninstalled, test your Windows Mail
>> >> to see if that cured the problem.
>> >>
>> >> If all else fails, upgrade to Windows Live Mail:
>> >>
>> >> http://download.live.com/wlmail
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:CE26012A-92D4-479E-8C3D-6C99E78B5671@microsoft.com...
>> >> > That was one of the first things I did.
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> As a minimum, you need to turn off email scanning in Zone Alarm.
>> >> >> Antivirus email scanning can cause assorted odd problems, including
>> >> >> difficulties with attachments.
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:98BA985E-E8E1-477A-843A-9464847283E6@microsoft.com...
>> >> >> >
>> >> >> > Sorry, I didn't see this until now. I am not always getting notifications
>> >> >> > of replies. You are not chopped liver
>> >> >> >
>> >> >> > I am running Windows Vista SP1. I don't know what IE8 Beta is, so I don't
>> >> >> > know if it is installed.
>> >> >> >
>> >> >> > This happens with every attachment (even pictures, although they are shown
>> >> >> > in the body of the email)
>> >> >> >
>> >> >> > No, I can't open an attachment in an email I send myself, nor can I open it
>> >> >> > in the "sent" folder.
>> >> >> >
>> >> >> > At work we use Domino (IBM), I have also tried using my Yahoo mail. I know
>> >> >> > it doesn't make any sense, but that is what is happening.
>> >> >> >
>> >> >> > I don't know which mail clients are being used, as I am getting email from
>> >> >> > several people/sources including Red River College, my friends and family, my
>> >> >> > bank, etc. Since I can't open ANY attachments, I don't see that this matters
>> >> >> > much.
>> >> >> >
>> >> >> > Two weeks ago there was a Windows Update, and a Zone Alarm Update. I have
>> >> >> > already gone through all of the steps with Zone Alarm support, so I don't
>> >> >> > think that is the problem.
>> >> >> >
>> >> >> > I am running Zone Alarm Internet Security Suite, (Firewall, Internet
>> >> >> > scanning, email scanning, etc.) which I have been using ever since I bought
>> >> >> > my computer (in May 2008) with no problems.
>> >> >> >
>> >> >> > I had a Norton Trial installed, but removed it almost immediately, and
>> >> >> > checked the registry to ensure there were no bits remaining.
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > "PA Bear [MS MVP]" wrote:
>> >> >> >
>> >> >> >> More questions, I'm afraid:
>> >> >> >>
>> >> >> >> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
>> >> >> >> installed?
>> >> >> >>
>> >> >> >> Does this happen with any attachment or just some attachments?
>> >> >> >>
>> >> >> >> If you send yourself a message with an attachment, can you open the
>> >> >> >> attachment in Windows Mail after receiving it? Can you open the attachment
>> >> >> >> in your copy of the message in Sent Items folder?
>> >> >> >>
>> >> >> >> What Mail Client are you using at work? (It doesn't make sense that
>> >> >> >> attempting to open the attachment in Windows Mail would have any affect on
>> >> >> >> the attachment when Forwarded.)
>> >> >> >>
>> >> >> >> What Mail Clients are being used to send these message(s) to you (e.g., MS
>> >> >> >> Outlook; AOL Mail)? Are all of these attachments to messages that have been
>> >> >> >> forwarded to you?
>> >> >> >>
>> >> >> >> > ...I was able to open all attachments 2 weeks ago, but can't now.
>> >> >> >>
>> >> >> >> What change(s) did you make to your system 2 weeks ago (e.g.,
>> >> >> >> installed/uninstall something, including Windows Updates; upgraded or
>> >> >> >> replaced your anti-virus application)?
>> >> >> >>
>> >> >> >> Speaking of which...
>> >> >> >>
>> >> >> >> What anti-virus application or security suite is installed and is your
>> >> >> >> subscription current? What anti-spyware applications (other than Defender)?
>> >> >> >> What third-party firewall (if any)?
>> >> >> >>
>> >> >> >> Has a Norton or McAfee application ever been installed on this machine
>> >> >> >> (e.g., a free-trial version that came preinstalled when you bought it)?
>> >> >> >>
>> >> >> >>
>> >> >> >> anhlyss wrote:
>> >> >> >> > Yes, and if I forward the message to my email program at work, or to my
>> >> >> >> > Yahoo mail, I can open the attachment (as long as I haven't tried to open
>> >> >> >> > it in Windows Mail).
>> >> >> >> >
>> >> >> >> > If I had tried to open it in Windows Mail, however, I can forward the
>> >> >> >> > message to other people, but they can't open the attachment. They get a
>> >> >> >> > message that it has been "moved".
>> >> >> >> >
>> >> >> >> > "PA Bear [MS MVP]" wrote:
>> >> >> >> >> Can you open the attachments if you access the message from the inbox on
>> >> >> >> >> the account's web-mail page?
>> >> >> >> >>
>> >> >> >> >> anhlyss wrote:
>> >> >> >> >>> No, these were sent from many different people using many different
>> >> >> >> >>> email
>> >> >> >> >>> programs. I was able to open all attachments 2 weeks ago, but can't
>> >> >> >> >>> now.
>> >> >> >> >>>
>> >> >> >> >>> "PA Bear [MS MVP]" wrote:
>> >> >> >> >>>
>> >> >> >> >>>> Were the messages sent by someone use MS Outlook?
>> >> >> >> >>>>
>> >> >> >> >>>> anhlyss wrote:
>> >> >> >> >>>>> I, like many others based on previous posts, am unable to open or save
>> >> >> >> >>>>> attachments in windows mail. I have also tried to forward the
>> >> >> >> >>>>> messages
>> >> >> >> >>>>> to
>> >> >> >> >>>>> my work email, but the attachments seem to be "missing" from the
>> >> >> >> >>>>> forwarded
>> >> >> >> >>>>> messages once I have tried to open them in Windows mail.
>> >> >> >> >>>>>
>> >> >> >> >>>>> As suggested in other threads, I have ensured that I have unchecked
>> >> >> >> >>>>> the
>> >> >> >> >>>>> "do
>> >> >> >> >>>>> not allow attachments to be opened" box in options, disabled email
>> >> >> >> >>>>> scanning
>> >> >> >> >>>>> in my anti-virus program, and have disabled Windows Defender. None of
>> >> >> >> >>>>> these
>> >> >> >> >>>>> works.
>> >> >> >> >>>>>
>> >> >> >> >>>>> If I click on the attachment to open it, the little hourglass pointer
>> >> >> >> >>>>> comes
>> >> >> >> >>>>> up, and then goes back to the arrow, but nothing else happens. If I
>> >> >> >> >>>>> try
>> >> >> >> >>>>> to
>> >> >> >> >>>>> save the attachment, I get this message:
>> >> >> >> >>>>>
>> >> >> >> >>>>> "There was an error saving one or more of your attachments, please
>> >> >> >> >>>>> check
>> >> >> >> >>>>> your free disk space and try again"
>> >> >> >> >>>>>
>> >> >> >> >>>>> I have more than enough free disk space.
>> >> >> >> >>>>>
>> >> >> >> >>>>> Any suggestions?
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

I'd like to interject something that worked for me, I had to change my
'Internet Explorer' settings to 'Medium' instead of 'Medium High', since mail
is still being sent over the internet, even that can effect it. Making sure
as suggested by other posts here about the making sure the check is removed
from stopping downloading attachments in your mail settings usually solves
the problem. Here's something else I found that helped to; Sometimes it was
a flaw on my Internet Service Provider and I just called them to 'Reset' from
their end and then tested it by sending an email to myself. That way I knew
immediately whether it worked or not and could call my ISP back if necessary.
They are usually the best help in these situations too. Hope it helps
someone here, have a great day.

"anhlyss" wrote:

> I, like many others based on previous posts, am unable to open or save
> attachments in windows mail. I have also tried to forward the messages to my
> work email, but the attachments seem to be "missing" from the forwarded
> messages once I have tried to open them in Windows mail.
>
> As suggested in other threads, I have ensured that I have unchecked the "do
> not allow attachments to be opened" box in options, disabled email scanning
> in my anti-virus program, and have disabled Windows Defender. None of these
> works.
>
> If I click on the attachment to open it, the little hourglass pointer comes
> up, and then goes back to the arrow, but nothing else happens. If I try to
> save the attachment, I get this message:
>
> "There was an error saving one or more of your attachments, please check
> your free disk space and try again"
>
> I have more than enough free disk space.
>
> Any suggestions?

Yeah, and then someone that takes your advice might get infected by
malicious software by reducing Internet Explorer's security. Fortunate for
you, they are not likely to know the problem was caused by you; instead they
will blame Microsoft and try to get help from a newsgroup such as this. It
will waste a lot of people's time and might even cost someone a lot of money
that gets stolen due to reduced security.

Please understand that if your system gets infected, it was your fault.


"tshoop7" <tshoop7@discussions.microsoft.com> wrote in message
news:AB44DE3F-EDC7-40D5-94B9-12B7B4BE7969@microsoft.com...
> I'd like to interject something that worked for me, I had to change my
> 'Internet Explorer' settings to 'Medium' instead of 'Medium High', since
> mail
> is still being sent over the internet, even that can effect it. Making
> sure
> as suggested by other posts here about the making sure the check is
> removed
> from stopping downloading attachments in your mail settings usually solves
> the problem. Here's something else I found that helped to; Sometimes it
> was
> a flaw on my Internet Service Provider and I just called them to 'Reset'
> from
> their end and then tested it by sending an email to myself. That way I
> knew
> immediately whether it worked or not and could call my ISP back if
> necessary.
> They are usually the best help in these situations too. Hope it helps
> someone here, have a great day.
>
> "anhlyss" wrote:
>
>> I, like many others based on previous posts, am unable to open or save
>> attachments in windows mail. I have also tried to forward the messages
>> to my
>> work email, but the attachments seem to be "missing" from the forwarded
>> messages once I have tried to open them in Windows mail.
>>
>> As suggested in other threads, I have ensured that I have unchecked the
>> "do
>> not allow attachments to be opened" box in options, disabled email
>> scanning
>> in my anti-virus program, and have disabled Windows Defender. None of
>> these
>> works.
>>
>> If I click on the attachment to open it, the little hourglass pointer
>> comes
>> up, and then goes back to the arrow, but nothing else happens. If I try
>> to
>> save the attachment, I get this message:
>>
>> "There was an error saving one or more of your attachments, please check
>> your free disk space and try again"
>>
>> I have more than enough free disk space.
>>
>> Any suggestions?