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Windows Vista Mail asking for logon information now

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  #1 (permalink)  
Old 12-01-2008
Madshade
 

Posts: n/a
Windows Vista Mail asking for logon information now
Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing to
do with your ISP.


Any suggestions?

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  #2 (permalink)  
Old 12-01-2008
kls7377
 

Posts: n/a
RE: Windows Vista Mail asking for logon information now


"Madshade" wrote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>

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  #3 (permalink)  
Old 12-01-2008
kls7377
 

Posts: n/a
RE: Windows Vista Mail asking for logon information now
Im having the same problem-looking for answers thanks

"Madshade" wrote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>

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  #4 (permalink)  
Old 12-01-2008
JPEN50
 

Posts: n/a
RE: Windows Vista Mail asking for logon information now


"Madshade" wrote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>

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  #5 (permalink)  
Old 12-01-2008
CoCojax
 

Posts: n/a
RE: Windows Vista Mail asking for logon information now


"kls7377" wrote:

> Im having the same problem-looking for answers thanks
>
> "Madshade" wrote:
>
> > Can't use Windows Mail without logging into server. This just started this
> > morning.
> >
> >
> > A windows security pop up window with username and password confirmation and
> > checkbox for remembering both pops up now. If you check remember my
> > credentils it still won't remember and will ask you again. It has nothing to
> > do with your ISP.
> >
> >
> > Any suggestions?
> >


I am having the same problem, mine started yesterday evening when I got home
after a week of vacation...
Keeps requesting me to sign in and when I do I receive this error message..

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

and then a different message...

Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

Seems like a lot of users are having similar problems so I am confused as to
why Windows has not come up with an answer...I have just completed my
updates...
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  #6 (permalink)  
Old 12-01-2008
JPEN50
 

Posts: n/a
RE: Windows Vista Mail asking for logon information now

"kls7377" wrote:

> Im having the same problem-looking for answers thanks
>
> "Madshade" wrote:
>
> > Can't use Windows Mail without logging into server. This just started this
> > morning.
> >
> >
> > A windows security pop up window with username and password confirmation and
> > checkbox for remembering both pops up now. If you check remember my
> > credentils it still won't remember and will ask you again. It has nothing to
> > do with your ISP.
> >
> >
> > Any suggestions?
> >


Am Having the same problem
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  #7 (permalink)  
Old 12-01-2008
Gary VanderMolen
 

Posts: n/a
Re: Windows Vista Mail asking for logon information now
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Madshade" <Madshade@discussions.microsoft.com> wrote in message news:010B15EA-6E37-4972-904B-7FA5C43E431C@microsoft.com...
> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>



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  #8 (permalink)  
Old 12-01-2008
Gary VanderMolen
 

Posts: n/a
Re: Windows Vista Mail asking for logon information now
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"kls7377" <kls7377@discussions.microsoft.com> wrote in message news:BC295DA7-917B-45B7-B3B6-9ACC850771BE@microsoft.com...
> Im having the same problem-looking for answers thanks
>
> "Madshade" wrote:
>
>> Can't use Windows Mail without logging into server. This just started this
>> morning.
>>
>>
>> A windows security pop up window with username and password confirmation and
>> checkbox for remembering both pops up now. If you check remember my
>> credentils it still won't remember and will ask you again. It has nothing to
>> do with your ISP.
>>
>>
>> Any suggestions?
>>



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  #9 (permalink)  
Old 12-01-2008
Gary VanderMolen
 

Posts: n/a
Re: Windows Vista Mail asking for logon information now
Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure the box for "Log on using Secure Password Authentication."
is unchecked.

If it was already unchecked, which antivirus are you running?
Some of them are not fully compatible with Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"CoCojax" <CoCojax@discussions.microsoft.com> wrote in message news:0D766ED9-FBAD-46AC-9D24-79FD2F614119@microsoft.com...
>
> I am having the same problem, mine started yesterday evening when I got home
> after a week of vacation...
> Keeps requesting me to sign in and when I do I receive this error message..
>
> Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
> POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
>
> and then a different message...
>
> Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
> POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
> http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
> Error Number: 0x800CCC92
>
> Seems like a lot of users are having similar problems so I am confused as to
> why Windows has not come up with an answer...I have just completed my
> updates...



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  #10 (permalink)  
Old 12-01-2008
Gary VanderMolen
 

Posts: n/a
Re: Windows Vista Mail asking for logon information now
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"JPEN50" <JPEN50@discussions.microsoft.com> wrote in message news:7669C712-B3B5-4A2F-9E4C-47C807B7D427@microsoft.com...
>
> Am Having the same problem



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