Can't delete Inbox mail

I have 16 emails stuck in my inbox. I want to delete them and I get the
error message.

I want to use the delete messagestore fix. What will happen if there is
nothing in my b-up file?

I copy/pasted the backup from my saved windowsmail2 folder into my current
backup folder, so now I do have backup in my backup folder. I now feel
comfortable using the delete messagestore fix. I used it earlier today and
it did work.



"BearySarah" wrote:

> I have 16 emails stuck in my inbox. I want to delete them and I get the
> error message.
>
> I want to use the delete messagestore fix. What will happen if there is
> nothing in my b-up file?
>
>

I have the same problem. I had Vista Tech services advise making a new
identity and instal windows mail. This was very cumbersom.

I finally realized that the error message was asking me to use a default
address in the tools accounts. I simply changed the nickname and added the
original address stuff. This worked although the original message is still
stuck in the outbox.

Vista advises that there is no fix for this problem at present.

Good luck
--
Mac the McNificent


"BearySarah" wrote:

> I have 16 emails stuck in my inbox. I want to delete them and I get the
> error message.
>
> I want to use the delete messagestore fix. What will happen if there is
> nothing in my b-up file?
>
>

"Mac the McNificent" <MactheMcNificent@discussions.microsoft.com> wrote in
message news:ADDEFB15-CDCA-4761-83F5-B199AE72F374@microsoft.com...
>I have the same problem. I had Vista Tech services advise making a new
> identity and instal windows mail. This was very cumbersom.

Did you try the Shift-delete trick?

Tom Lake

"Mac the McNificent" <MactheMcNificent@discussions.microsoft.com> wrote in
message news:ADDEFB15-CDCA-4761-83F5-B199AE72F374@microsoft.com...
>I have the same problem. I had Vista Tech services advise making a new
> identity and instal windows mail. This was very cumbersom.
>
> I finally realized that the error message was asking me to use a default
> address in the tools accounts. I simply changed the nickname and added the
> original address stuff. This worked although the original message is still
> stuck in the outbox.
>
> Vista advises that there is no fix for this problem at present.
>
> Good luck
> --
> Mac the McNificent
>
>
> "BearySarah" wrote:
>
>> I have 16 emails stuck in my inbox. I want to delete them and I get the
>> error message.
>>
>> I want to use the delete messagestore fix. What will happen if there is
>> nothing in my b-up file?
>>
>>

Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Yes, I tried all the recommended fixes. What makes my message most
frustrating is that it is stuck in the outbox and is a ‘phantom message’.
That is, the computer doesn’t think it exists. After my several very long
sessions with the good folks at the Vista Windows mail department, which
included their taking over control of my computer, I have made peace with the
problem and use my fix. (Different nickname but same address). It caused some
confusion with my regular correspondents but that’s the way it will be until
MS comes up with their own fix.

I hope this helps someone. I just about drove myself around the bend with
this one.

Regards
MtM

--
Mac the McNificent


"Frank Saunders, MS-MVP OE/WM" wrote:

> "Mac the McNificent" <MactheMcNificent@discussions.microsoft.com> wrote in
> message news:ADDEFB15-CDCA-4761-83F5-B199AE72F374@microsoft.com...
> >I have the same problem. I had Vista Tech services advise making a new
> > identity and instal windows mail. This was very cumbersom.
> >
> > I finally realized that the error message was asking me to use a default
> > address in the tools accounts. I simply changed the nickname and added the
> > original address stuff. This worked although the original message is still
> > stuck in the outbox.
> >
> > Vista advises that there is no fix for this problem at present.
> >
> > Good luck
> > --
> > Mac the McNificent
> >
> >
> > "BearySarah" wrote:
> >
> >> I have 16 emails stuck in my inbox. I want to delete them and I get the
> >> error message.
> >>
> >> I want to use the delete messagestore fix. What will happen if there is
> >> nothing in my b-up file?
> >>
> >>
>
> Have you tried marking the message as read and then deleting it? That's
> what I've been doing and so far it has always worked. Other things:
>
> Try repairing the database with WMUtil from www.oehelp.com
>
> There are two copies of WindowsMail.MSMessageStore, One in
> %USERPROFILE%\AppData\Microsoft\Windows Mail
> and one in
> %USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
> If you delete both of these the database will be rebuilt. However, while no
> messages should be lost, some may be downloaded again and you may lose some
> record of which have been read. I recommend that you only do this when they
> are causing you trouble, like when they are in the Outbox. Otherwise I now
> just mark them as read and ignore them.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>