I can receive email but I can't send!

I just did an experiment that sheds a little more light on this.

My wife has her own separate user acct on the same computer. She also has
her own email acct, also on AT&T(Yahoo/SBC), a sub-email-account under my
master account. She can send email just fine, although she also saw this
same error sporadically just after I had changed the password. But now, she
can send email with no errors.

So, I created a second email account in Windows Mail using her email acct
info. This account behaves the SAME WAY. If I create an email with her
account as the sender, and then attempt to send it with her account, it gives
the same error message about server termination.

Something has become corrupted or otherwise messed up in my user account.

I fixed it! I was poking around looking at Windows Mail settings, and under
Tools, Options, Security, Digital IDs, I saw that there were three
certificates issued to my computer's name. I wasn't sure what the meaning of
this is (who issued the certificates and why?), but I took a chance and
deleted them. Now, I can send email! I suppose that somehow one of those
certificates must have been involved in the SSL port 465 transaction. But why
does it work now, with NO certificates. I went back and looked, thinking that
maybe Windows auto-generated a new certificate, but it did not. There is only
one certificate remaining, one I made myself long ago when playing around
with PGP (Pretty Good Privacy). Maybe it used that one?

Microsoft must have some kind of problem with certificates and SSL and
perhaps related to changing of passwords on email accounts.

By "this did not help" you mean that installing Windows Live Mail did
not make any difference?

Are you running any third party security programs like SpyBot?
If not, you may want to uninstall OneCare, just to see if it is the culprit.

--
Gary VanderMolen, MS-MVP (Mail)


"wallen16" <wallen16@discussions.microsoft.com> wrote in message newsDD3CADE-E5B0-45BD-B836-1C670F90BFFB@microsoft.com...
> This did not help. I went through all this & still get this error. I have
> never had this problem until just a few days ago. what is happening
>
> "Gary VanderMolen" wrote:
>
>> Windows Live Mail does everything that Windows Mail does, plus
>> a few extras. I recommend you give it a try. It will automatically import
>> all your accounts, settings, and emails from your Windows Mail.
>> The download link is on this page: http://get.live.com/wlmail/overview
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "wallen16" <wallen16@discussions.microsoft.com> wrote in message news:1B042B33-EB14-45CC-8BF0-64DF90D9262F@microsoft.com...
>> > ok i thought i was using windows live mail i know it's not outlook. so what
>> > is the difference between the2 & how do i get to windows live mail. all i
>> > know when i got vista this is what my sister said to use thought it was
>> > windows live mail, obviously not aware there are 2 windows mail
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> You say you are sending via Windows Live Mail, but the format of
>> >> the error message tells me that it came from Windows Mail. So,
>> >> which email program is it?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "wallen16" <wallen16@discussions.microsoft.com> wrote in message news661686D-15A0-4517-9783-57F7EA96C0E8@microsoft.com...
>> >> >I am using windows one care for my antivirus. I am trying to send via windows
>> >> > live mail. Is there a function of this I'm not aware of. I have been using
>> >> > one care since february & just recently started getting this message
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> That type of problem is often caused by interference from a non-
>> >> >> compatible antivirus program. Which antivirus are you running?
>> >> >> As a minimum, email scanning in the antivirus must be turned off,
>> >> >> although that may not be sufficient to eliminate all bad effects.
>> >> >> In a worst case scenario, your antivirus may need to be uninstalled.
>> >> >>
>> >> >> If turning off the email scanning function does not resolve your problem,
>> >> >> consider upgrading to Windows Live Mail, because it is less prone to
>> >> >> suffering bad effects from overly intrusive antivirus programs.
>> >> >> http://get.live.com/wlmail/overview
>> >> >>
>> >> >> Email scanning in any antivirus must be disabled, for reasons
>> >> >> explained here:
>> >> >> http://thundercloud.net/infoave/tuto...ning/index.htm
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "wallen16" <wallen16@discussions.microsoft.com> wrote in message news:40BF2F33-E78C-4EBD-A75A-568B975CAF9E@microsoft.com...
>> >> >> > yes I just started having problems,also, this is what I get. yes mine does
>> >> >> > stay in the outbox as not sent. Your server has unexpectedly terminated the
>> >> >> > connection. Possible causes for this include server problems, network
>> >> >> > problems, or a long period of inactivity. Subject 'Re: Sam's e-mail',
>> >> >> > Account: 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
>> >> >> > Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F. Nothing has changed &
>> >> >> > my authenticity is marked.

If this is a continuation of a previous post, you should not be posting with
a new Subject title. Always respond to the last message in the existing thread,
otherwise we have no way of keeping all your information together.

--
Gary VanderMolen, MS-MVP (Mail)


"Ted Toal, Sierra Video Systems" <TedToalSierraVideoSystems@discussions.microsoft.c om> wrote in message news:C85B33B3-A707-4DAA-AC1C-E3032D4E52EC@microsoft.com...
>I just did an experiment that sheds a little more light on this.
>
> My wife has her own separate user acct on the same computer. She also has
> her own email acct, also on AT&T(Yahoo/SBC), a sub-email-account under my
> master account. She can send email just fine, although she also saw this
> same error sporadically just after I had changed the password. But now, she
> can send email with no errors.
>
> So, I created a second email account in Windows Mail using her email acct
> info. This account behaves the SAME WAY. If I create an email with her
> account as the sender, and then attempt to send it with her account, it gives
> the same error message about server termination.
>
> Something has become corrupted or otherwise messed up in my user account.
>

Did you ever have an antivirus program installed on that PC?
Most new PCs come with a trial version of McAfee or Norton antivirus.

--
Gary VanderMolen, MS-MVP (Mail)


"Ted Toal, Sierra Video Systems" <TedToalSierraVideoSystems@discussions.microsoft.c om> wrote in message news:007D1227-3961-42A6-8B6B-75B843E9AA3B@microsoft.com...
> Additional info:
>
> - turning off the Windows Firewall makes no difference.
> - I am not using any anti-virus program other than Windows Defender.
> - Some sort of Windows Defender update installed yesterday.
>
> Ted Toal

Did you restart WM after deleting the account and before recreating it?

--
Gary VanderMolen, MS-MVP (Mail)


"Ted Toal, Sierra Video Systems" <TedToalSierraVideoSystems@discussions.microsoft.c om> wrote in message news:29DC4AF0-D95F-44CB-8BDF-0C1379AE4797@microsoft.com...
> Also: I deleted and recreated the email acct within Windows Mail. This made
> no difference.

> Account: 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com', Protocol:
> SMTP,

maybe your pop/smtp servers should be respectively
pop.mail.yahoo.com (Use SSL, port: 995)
smtp.mail.yahoo.com (Use SSL, port: 465, use authentication)

http://help.yahoo.com/l/us/yahoo/mai...op/pop-30.html

Regards

--
Olivier C

> Did you restart WM after deleting the account and before recreating it?

Yes I did.

> Did you ever have an antivirus program installed on that PC?
> Most new PCs come with a trial version of McAfee or Norton antivirus.

No, never.
Ted

Ted - I have the same problem that you had. I have Windows Vista. After you
hit Digital Id's it looks like there are several tabs for the certificates,
the first being "personal" then "other people", and others. Which one did you
clear out?

"Ted Toal, Sierra Video Systems" wrote:

> I fixed it! I was poking around looking at Windows Mail settings, and under
> Tools, Options, Security, Digital IDs, I saw that there were three
> certificates issued to my computer's name. I wasn't sure what the meaning of
> this is (who issued the certificates and why?), but I took a chance and
> deleted them. Now, I can send email! I suppose that somehow one of those
> certificates must have been involved in the SSL port 465 transaction. But why
> does it work now, with NO certificates. I went back and looked, thinking that
> maybe Windows auto-generated a new certificate, but it did not. There is only
> one certificate remaining, one I made myself long ago when playing around
> with PGP (Pretty Good Privacy). Maybe it used that one?
>
> Microsoft must have some kind of problem with certificates and SSL and
> perhaps related to changing of passwords on email accounts.
>