Folders could not be displayed

I am in DESPERATE need from someone who can help me. I am unable to view ANY
folder in my mail box even when it tells me there are new messages in them.
I have a ton of folders imported from OE that at one point I could view the
items and now I am unable. I also am unable to send or recieve any new mail.
All of this worked the first time I installed vista and then it started to
do what it is doing periocdically. I have disabled my virus, deleted the
account, recreated the account again (I use comcast mail) and to no avail.
Occasionally upon opening winmail, it will tell me an error has occured and
that something is wrong with my pop or smtp, however I know that is not true
because IT WORKED BEFORE and I have confirmed the settings....sorry for
draggin on but I am stumped and NO ONE seems to have any answers. Thank you
in advance for any advice. (I would copy the error # I have been given
however, winmail is currently not even doing that for me)

Since we don't know how long it will take Microsoft to release
a permanent fix for Windows Mail, it would behoove people
who are having serious problems with it to start looking for
an alternate solution. If you have Outlook 2003 or 2007
available, use it, else try the free Thunderbird email program.

Gary VanderMolen

"pattie66" <pattie66@discussions.microsoft.com> wrote in message news:5B167CD9-15A7-47E7-9D2C-163030104D0D@microsoft.com...
>I am in DESPERATE need from someone who can help me. I am unable to view ANY
> folder in my mail box even when it tells me there are new messages in them.
> I have a ton of folders imported from OE that at one point I could view the
> items and now I am unable. I also am unable to send or recieve any new mail.
> All of this worked the first time I installed vista and then it started to
> do what it is doing periocdically. I have disabled my virus, deleted the
> account, recreated the account again (I use comcast mail) and to no avail.
> Occasionally upon opening winmail, it will tell me an error has occured and
> that something is wrong with my pop or smtp, however I know that is not true
> because IT WORKED BEFORE and I have confirmed the settings....sorry for
> draggin on but I am stumped and NO ONE seems to have any answers. Thank you
> in advance for any advice. (I would copy the error # I have been given
> however, winmail is currently not even doing that for me)

Thanks for the help....do you know if there is anyway to get at the
information that I have in the folders that are on winmail now? Each and
every folder states it cant open although I know there are emails in the
folders that I imported from my old pc (that I dont have any longer).

"Gary VanderMolen" wrote:

> Since we don't know how long it will take Microsoft to release
> a permanent fix for Windows Mail, it would behoove people
> who are having serious problems with it to start looking for
> an alternate solution. If you have Outlook 2003 or 2007
> available, use it, else try the free Thunderbird email program.
>
> Gary VanderMolen
>
> "pattie66" <pattie66@discussions.microsoft.com> wrote in message news:5B167CD9-15A7-47E7-9D2C-163030104D0D@microsoft.com...
> >I am in DESPERATE need from someone who can help me. I am unable to view ANY
> > folder in my mail box even when it tells me there are new messages in them.
> > I have a ton of folders imported from OE that at one point I could view the
> > items and now I am unable. I also am unable to send or recieve any new mail.
> > All of this worked the first time I installed vista and then it started to
> > do what it is doing periocdically. I have disabled my virus, deleted the
> > account, recreated the account again (I use comcast mail) and to no avail.
> > Occasionally upon opening winmail, it will tell me an error has occured and
> > that something is wrong with my pop or smtp, however I know that is not true
> > because IT WORKED BEFORE and I have confirmed the settings....sorry for
> > draggin on but I am stumped and NO ONE seems to have any answers. Thank you
> > in advance for any advice. (I would copy the error # I have been given
> > however, winmail is currently not even doing that for me)
>

Sorry, I don't have a solution for your unviewable folder problem.

Gary VanderMolen

"pattie66" <pattie66@discussions.microsoft.com> wrote in message news:F66E0031-5E20-4230-9C2E-B97E5F6E9678@microsoft.com...
> Thanks for the help....do you know if there is anyway to get at the
> information that I have in the folders that are on winmail now? Each and
> every folder states it cant open although I know there are emails in the
> folders that I imported from my old pc (that I dont have any longer).
>
> "Gary VanderMolen" wrote:
>
>> Since we don't know how long it will take Microsoft to release
>> a permanent fix for Windows Mail, it would behoove people
>> who are having serious problems with it to start looking for
>> an alternate solution. If you have Outlook 2003 or 2007
>> available, use it, else try the free Thunderbird email program.
>>
>> Gary VanderMolen
>>
>> "pattie66" <pattie66@discussions.microsoft.com> wrote in message news:5B167CD9-15A7-47E7-9D2C-163030104D0D@microsoft.com...
>> >I am in DESPERATE need from someone who can help me. I am unable to view ANY
>> > folder in my mail box even when it tells me there are new messages in them.
>> > I have a ton of folders imported from OE that at one point I could view the
>> > items and now I am unable. I also am unable to send or recieve any new mail.
>> > All of this worked the first time I installed vista and then it started to
>> > do what it is doing periocdically. I have disabled my virus, deleted the
>> > account, recreated the account again (I use comcast mail) and to no avail.
>> > Occasionally upon opening winmail, it will tell me an error has occured and
>> > that something is wrong with my pop or smtp, however I know that is not true
>> > because IT WORKED BEFORE and I have confirmed the settings....sorry for
>> > draggin on but I am stumped and NO ONE seems to have any answers. Thank you
>> > in advance for any advice. (I would copy the error # I have been given
>> > however, winmail is currently not even doing that for me)
>>

The "folders" are just directories of eml files, so you can go to the
message store (Tools | Options | Advanced | Maintenance | Store Folder) and
into the Local Folders and then access the inbox and other folders in
Explorer (you can adjust the columns and such to see Author and Subject and
such by right clicking on the column headers and choosing More).

I'd suggest you move everything under the Windows Mail directory to another
directory. Then WinMail will start fresh. Once you get it working again,
then you can try importing from the directory to which you moved the files,
or just going in and dragging the eml files from Explorer and dropping them
overtop a WinMail message list.

You'll have to play with it some to understand it, but then it should be
straightforward.

steve

"pattie66" <pattie66@discussions.microsoft.com> wrote in message
news:F66E0031-5E20-4230-9C2E-B97E5F6E9678@microsoft.com...
> Thanks for the help....do you know if there is anyway to get at the
> information that I have in the folders that are on winmail now? Each and
> every folder states it cant open although I know there are emails in the
> folders that I imported from my old pc (that I dont have any longer).
>
> "Gary VanderMolen" wrote:
>
>> Since we don't know how long it will take Microsoft to release
>> a permanent fix for Windows Mail, it would behoove people
>> who are having serious problems with it to start looking for
>> an alternate solution. If you have Outlook 2003 or 2007
>> available, use it, else try the free Thunderbird email program.
>>
>> Gary VanderMolen
>>
>> "pattie66" <pattie66@discussions.microsoft.com> wrote in message
>> news:5B167CD9-15A7-47E7-9D2C-163030104D0D@microsoft.com...
>> >I am in DESPERATE need from someone who can help me. I am unable to
>> >view ANY
>> > folder in my mail box even when it tells me there are new messages in
>> > them.
>> > I have a ton of folders imported from OE that at one point I could view
>> > the
>> > items and now I am unable. I also am unable to send or recieve any new
>> > mail.
>> > All of this worked the first time I installed vista and then it started
>> > to
>> > do what it is doing periocdically. I have disabled my virus, deleted
>> > the
>> > account, recreated the account again (I use comcast mail) and to no
>> > avail.
>> > Occasionally upon opening winmail, it will tell me an error has occured
>> > and
>> > that something is wrong with my pop or smtp, however I know that is not
>> > true
>> > because IT WORKED BEFORE and I have confirmed the settings....sorry for
>> > draggin on but I am stumped and NO ONE seems to have any answers.
>> > Thank you
>> > in advance for any advice. (I would copy the error # I have been given
>> > however, winmail is currently not even doing that for me)
>>

Thank you so much for your help! Have you heard of any time line when
Microsoft may have an update for these probelms. I know there are other
issues with Vista but was curious if Winmail is at the top of the list to get
fixed.
Again, I appreciate ALL the input I have recieved.

"Steve Cochran" wrote:

> The "folders" are just directories of eml files, so you can go to the
> message store (Tools | Options | Advanced | Maintenance | Store Folder) and
> into the Local Folders and then access the inbox and other folders in
> Explorer (you can adjust the columns and such to see Author and Subject and
> such by right clicking on the column headers and choosing More).
>
> I'd suggest you move everything under the Windows Mail directory to another
> directory. Then WinMail will start fresh. Once you get it working again,
> then you can try importing from the directory to which you moved the files,
> or just going in and dragging the eml files from Explorer and dropping them
> overtop a WinMail message list.
>
> You'll have to play with it some to understand it, but then it should be
> straightforward.
>
> steve
>
> "pattie66" <pattie66@discussions.microsoft.com> wrote in message
> news:F66E0031-5E20-4230-9C2E-B97E5F6E9678@microsoft.com...
> > Thanks for the help....do you know if there is anyway to get at the
> > information that I have in the folders that are on winmail now? Each and
> > every folder states it cant open although I know there are emails in the
> > folders that I imported from my old pc (that I dont have any longer).
> >
> > "Gary VanderMolen" wrote:
> >
> >> Since we don't know how long it will take Microsoft to release
> >> a permanent fix for Windows Mail, it would behoove people
> >> who are having serious problems with it to start looking for
> >> an alternate solution. If you have Outlook 2003 or 2007
> >> available, use it, else try the free Thunderbird email program.
> >>
> >> Gary VanderMolen
> >>
> >> "pattie66" <pattie66@discussions.microsoft.com> wrote in message
> >> news:5B167CD9-15A7-47E7-9D2C-163030104D0D@microsoft.com...
> >> >I am in DESPERATE need from someone who can help me. I am unable to
> >> >view ANY
> >> > folder in my mail box even when it tells me there are new messages in
> >> > them.
> >> > I have a ton of folders imported from OE that at one point I could view
> >> > the
> >> > items and now I am unable. I also am unable to send or recieve any new
> >> > mail.
> >> > All of this worked the first time I installed vista and then it started
> >> > to
> >> > do what it is doing periocdically. I have disabled my virus, deleted
> >> > the
> >> > account, recreated the account again (I use comcast mail) and to no
> >> > avail.
> >> > Occasionally upon opening winmail, it will tell me an error has occured
> >> > and
> >> > that something is wrong with my pop or smtp, however I know that is not
> >> > true
> >> > because IT WORKED BEFORE and I have confirmed the settings....sorry for
> >> > draggin on but I am stumped and NO ONE seems to have any answers.
> >> > Thank you
> >> > in advance for any advice. (I would copy the error # I have been given
> >> > however, winmail is currently not even doing that for me)
> >>
>

They haven't said what the timeline is or what their priorities are.

steve

"pattie66" <pattie66@discussions.microsoft.com> wrote in message
news:EF3352E3-E161-4769-8199-B4C8F1793DA3@microsoft.com...
> Thank you so much for your help! Have you heard of any time line when
> Microsoft may have an update for these probelms. I know there are other
> issues with Vista but was curious if Winmail is at the top of the list to
> get
> fixed.
> Again, I appreciate ALL the input I have recieved.
>
> "Steve Cochran" wrote:
>
>> The "folders" are just directories of eml files, so you can go to the
>> message store (Tools | Options | Advanced | Maintenance | Store Folder)
>> and
>> into the Local Folders and then access the inbox and other folders in
>> Explorer (you can adjust the columns and such to see Author and Subject
>> and
>> such by right clicking on the column headers and choosing More).
>>
>> I'd suggest you move everything under the Windows Mail directory to
>> another
>> directory. Then WinMail will start fresh. Once you get it working
>> again,
>> then you can try importing from the directory to which you moved the
>> files,
>> or just going in and dragging the eml files from Explorer and dropping
>> them
>> overtop a WinMail message list.
>>
>> You'll have to play with it some to understand it, but then it should be
>> straightforward.
>>
>> steve
>>
>> "pattie66" <pattie66@discussions.microsoft.com> wrote in message
>> news:F66E0031-5E20-4230-9C2E-B97E5F6E9678@microsoft.com...
>> > Thanks for the help....do you know if there is anyway to get at the
>> > information that I have in the folders that are on winmail now? Each
>> > and
>> > every folder states it cant open although I know there are emails in
>> > the
>> > folders that I imported from my old pc (that I dont have any longer).
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Since we don't know how long it will take Microsoft to release
>> >> a permanent fix for Windows Mail, it would behoove people
>> >> who are having serious problems with it to start looking for
>> >> an alternate solution. If you have Outlook 2003 or 2007
>> >> available, use it, else try the free Thunderbird email program.
>> >>
>> >> Gary VanderMolen
>> >>
>> >> "pattie66" <pattie66@discussions.microsoft.com> wrote in message
>> >> news:5B167CD9-15A7-47E7-9D2C-163030104D0D@microsoft.com...
>> >> >I am in DESPERATE need from someone who can help me. I am unable to
>> >> >view ANY
>> >> > folder in my mail box even when it tells me there are new messages
>> >> > in
>> >> > them.
>> >> > I have a ton of folders imported from OE that at one point I could
>> >> > view
>> >> > the
>> >> > items and now I am unable. I also am unable to send or recieve any
>> >> > new
>> >> > mail.
>> >> > All of this worked the first time I installed vista and then it
>> >> > started
>> >> > to
>> >> > do what it is doing periocdically. I have disabled my virus,
>> >> > deleted
>> >> > the
>> >> > account, recreated the account again (I use comcast mail) and to no
>> >> > avail.
>> >> > Occasionally upon opening winmail, it will tell me an error has
>> >> > occured
>> >> > and
>> >> > that something is wrong with my pop or smtp, however I know that is
>> >> > not
>> >> > true
>> >> > because IT WORKED BEFORE and I have confirmed the settings....sorry
>> >> > for
>> >> > draggin on but I am stumped and NO ONE seems to have any answers.
>> >> > Thank you
>> >> > in advance for any advice. (I would copy the error # I have been
>> >> > given
>> >> > however, winmail is currently not even doing that for me)
>> >>
>>