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Windows mail lose account settings

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  #11 (permalink)  
Old 08-25-2008
Theuns
 

Posts: n/a
Re: Windows mail lose account settings
Gary, I have done exactly that. I have changed to WLM for the time being,
BUT believe it or not, I actually prefer WM. I simply have to find the
answer. I have disabled my anti-virus as most of the advice points to a
anti-virus issue, but at this stage, I am 99% sure that it is not the
problem.



"Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
news:#gMrUmlBJHA.4340@TK2MSFTNGP02.phx.gbl...
> When you say you have no anti-virus running at the moment,
> you are probably referring to the AV's on-demand scanning module.
> Every AV worth its salt also has a memory resident module that
> checks every file access. It is that module that can damage your
> email account password store.
> One solution for you is to upgrade to Windows Live Mail (WLM),
> which is more resistant to the adverse effects of aggressive
> antivirus products: http://get.live.com/wlmail/overview
> --
> Gary VanderMolen, MS-MVP (Mail)



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  #12 (permalink)  
Old 08-25-2008
mac
 

Posts: n/a
Re: Windows mail lose account settings

"Theuns" <tb@loanfin.co.za> wrote in message
news:54A88C70-6354-4EC3-9822-A09F18F0F49A@microsoft.com...
> Mac, I can see that you know exactly what I am talking about. I have
> worked out that you are correct with your advise. The problem is the wife.
> She simply does not understand it. Other than changing the wife, (it is an
> option, but can not give her away), I have to find a solution.
>
> What you say is correct, but surely if one type in the correct username
> and password WM should remember it, which it does not. The question is
> why not, as if we know the answer, we may actually fix the problem.
>


The account may have become corrupt in some way?

Try removing the account altogether, writing down all the settings, server
info etc first.
Close WM.
Then add your account back.

HTH?

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/



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  #13 (permalink)  
Old 08-25-2008
Gary VanderMolen
 

Posts: n/a
Re: Windows mail lose account settings
The only way you can truly eliminate your antivirus as the
source of the problem is to uninstall it. Presumably you can
always reinstall it. Merely disabling it is often not sufficient.

--
Gary VanderMolen, MS-MVP (Mail)


"Theuns" <tb@loanfin.co.za> wrote in message news:EAA255F0-B1CA-4217-A1DD-B69BC63C19EE@microsoft.com...
> Gary, I have done exactly that. I have changed to WLM for the time being,
> BUT believe it or not, I actually prefer WM. I simply have to find the
> answer. I have disabled my anti-virus as most of the advice points to a
> anti-virus issue, but at this stage, I am 99% sure that it is not the
> problem.
>
>
>
> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
> news:#gMrUmlBJHA.4340@TK2MSFTNGP02.phx.gbl...
>> When you say you have no anti-virus running at the moment,
>> you are probably referring to the AV's on-demand scanning module.
>> Every AV worth its salt also has a memory resident module that
>> checks every file access. It is that module that can damage your
>> email account password store.
>> One solution for you is to upgrade to Windows Live Mail (WLM),
>> which is more resistant to the adverse effects of aggressive
>> antivirus products: http://get.live.com/wlmail/overview
>> --
>> Gary VanderMolen, MS-MVP (Mail)

>
>

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