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connection error
microsoft.public.windows.vista.mail
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Click On Your Flag for Translation
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08-22-2008
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connection error
When attempting to use the direct link/shortcut to windows mail I get an
error 815 message saying the broadband network connection could not be
established.
Ideas ?
Rod Trayler
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08-23-2008
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Re: connection error
Something is wrong with the way your connection is set up.
What type of Internet connection do you have? Is it always on (24/7)?
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> When attempting to use the direct link/shortcut to windows mail I get an
> error 815 message saying the broadband network connection could not be
> established.
> Ideas ?
>
> Rod Trayler
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08-23-2008
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Re: connection error
Something is wrong with the way your connection is set up.
What type of Internet connection do you have? Is it always on (24/7)?
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> When attempting to use the direct link/shortcut to windows mail I get an
> error 815 message saying the broadband network connection could not be
> established.
> Ideas ?
>
> Rod Trayler
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08-23-2008
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Re: connection error
Gary, thanks for responding. I have Comcast cable connection, and I can get
into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
I try to use the direct link to Windows Mail that it comes back with the
Error 815 message.
--
Rod Trayler
"Gary VanderMolen" wrote:
> Something is wrong with the way your connection is set up.
> What type of Internet connection do you have? Is it always on (24/7)?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> > When attempting to use the direct link/shortcut to windows mail I get an
> > error 815 message saying the broadband network connection could not be
> > established.
> > Ideas ?
> >
> > Rod Trayler
>
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08-23-2008
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Re: connection error
Gary, thanks for responding. I have Comcast cable connection, and I can get
into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
I try to use the direct link to Windows Mail that it comes back with the
Error 815 message.
--
Rod Trayler
"Gary VanderMolen" wrote:
> Something is wrong with the way your connection is set up.
> What type of Internet connection do you have? Is it always on (24/7)?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> > When attempting to use the direct link/shortcut to windows mail I get an
> > error 815 message saying the broadband network connection could not be
> > established.
> > Ideas ?
> >
> > Rod Trayler
>
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08-24-2008
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Re: connection error
In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
Connection. What does it say about your connection?
Try unchecking "Always connect to this account using".
With that box unchecked, it should use whatever connection IE uses.
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> Gary, thanks for responding. I have Comcast cable connection, and I can get
> into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> I try to use the direct link to Windows Mail that it comes back with the
> Error 815 message.
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> Something is wrong with the way your connection is set up.
>> What type of Internet connection do you have? Is it always on (24/7)?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> > When attempting to use the direct link/shortcut to windows mail I get an
>> > error 815 message saying the broadband network connection could not be
>> > established.
>> > Ideas ?
>> >
>> > Rod Trayler
>>
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08-24-2008
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Re: connection error
In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
Connection. What does it say about your connection?
Try unchecking "Always connect to this account using".
With that box unchecked, it should use whatever connection IE uses.
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> Gary, thanks for responding. I have Comcast cable connection, and I can get
> into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> I try to use the direct link to Windows Mail that it comes back with the
> Error 815 message.
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> Something is wrong with the way your connection is set up.
>> What type of Internet connection do you have? Is it always on (24/7)?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> > When attempting to use the direct link/shortcut to windows mail I get an
>> > error 815 message saying the broadband network connection could not be
>> > established.
>> > Ideas ?
>> >
>> > Rod Trayler
>>
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08-24-2008
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Re: connection error
Gary,
I think we are getting closer. I unchecked the "always connect...." and that
produced the following when I tried to send/recieve.
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
--
Rod Trayler
"Gary VanderMolen" wrote:
> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
> Connection. What does it say about your connection?
> Try unchecking "Always connect to this account using".
> With that box unchecked, it should use whatever connection IE uses.
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> > Gary, thanks for responding. I have Comcast cable connection, and I can get
> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> > I try to use the direct link to Windows Mail that it comes back with the
> > Error 815 message.
> > --
> > Rod Trayler
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Something is wrong with the way your connection is set up.
> >> What type of Internet connection do you have? Is it always on (24/7)?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> >> > When attempting to use the direct link/shortcut to windows mail I get an
> >> > error 815 message saying the broadband network connection could not be
> >> > established.
> >> > Ideas ?
> >> >
> >> > Rod Trayler
> >>
>
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08-24-2008
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Re: connection error
Gary,
I think we are getting closer. I unchecked the "always connect...." and that
produced the following when I tried to send/recieve.
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
--
Rod Trayler
"Gary VanderMolen" wrote:
> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
> Connection. What does it say about your connection?
> Try unchecking "Always connect to this account using".
> With that box unchecked, it should use whatever connection IE uses.
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> > Gary, thanks for responding. I have Comcast cable connection, and I can get
> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> > I try to use the direct link to Windows Mail that it comes back with the
> > Error 815 message.
> > --
> > Rod Trayler
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Something is wrong with the way your connection is set up.
> >> What type of Internet connection do you have? Is it always on (24/7)?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> >> > When attempting to use the direct link/shortcut to windows mail I get an
> >> > error 815 message saying the broadband network connection could not be
> >> > established.
> >> > Ideas ?
> >> >
> >> > Rod Trayler
> >>
>
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08-24-2008
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Re: connection error
That error message is for receiving only. If you get a separate error when
trying to send, post it here.
Comcast does not use port 995 or SSL. Use the settings they specify:
http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
> Gary,
> I think we are getting closer. I unchecked the "always connect...." and that
> produced the following when I tried to send/recieve.
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
>> Connection. What does it say about your connection?
>> Try unchecking "Always connect to this account using".
>> With that box unchecked, it should use whatever connection IE uses.
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
>> > Gary, thanks for responding. I have Comcast cable connection, and I can get
>> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
>> > I try to use the direct link to Windows Mail that it comes back with the
>> > Error 815 message.
>> > --
>> > Rod Trayler
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Something is wrong with the way your connection is set up.
>> >> What type of Internet connection do you have? Is it always on (24/7)?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> >> > When attempting to use the direct link/shortcut to windows mail I get an
>> >> > error 815 message saying the broadband network connection could not be
>> >> > established.
>> >> > Ideas ?
>> >> >
>> >> > Rod Trayler
>> >>
>>
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