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connection error
microsoft.public.windows.vista.mail
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Click On Your Flag for Translation
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08-24-2008
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Re: connection error
That error message is for receiving only. If you get a separate error when
trying to send, post it here.
Comcast does not use port 995 or SSL. Use the settings they specify:
http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
> Gary,
> I think we are getting closer. I unchecked the "always connect...." and that
> produced the following when I tried to send/recieve.
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
>> Connection. What does it say about your connection?
>> Try unchecking "Always connect to this account using".
>> With that box unchecked, it should use whatever connection IE uses.
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
>> > Gary, thanks for responding. I have Comcast cable connection, and I can get
>> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
>> > I try to use the direct link to Windows Mail that it comes back with the
>> > Error 815 message.
>> > --
>> > Rod Trayler
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Something is wrong with the way your connection is set up.
>> >> What type of Internet connection do you have? Is it always on (24/7)?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> >> > When attempting to use the direct link/shortcut to windows mail I get an
>> >> > error 815 message saying the broadband network connection could not be
>> >> > established.
>> >> > Ideas ?
>> >> >
>> >> > Rod Trayler
>> >>
>>
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08-24-2008
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Re: connection error
This is the latest
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
--
Rod Trayler
"Gary VanderMolen" wrote:
> That error message is for receiving only. If you get a separate error when
> trying to send, post it here.
>
> Comcast does not use port 995 or SSL. Use the settings they specify:
>
> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
> > Gary,
> > I think we are getting closer. I unchecked the "always connect...." and that
> > produced the following when I tried to send/recieve.
> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> > Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
> > --
> > Rod Trayler
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
> >> Connection. What does it say about your connection?
> >> Try unchecking "Always connect to this account using".
> >> With that box unchecked, it should use whatever connection IE uses.
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> >> > Gary, thanks for responding. I have Comcast cable connection, and I can get
> >> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> >> > I try to use the direct link to Windows Mail that it comes back with the
> >> > Error 815 message.
> >> > --
> >> > Rod Trayler
> >> >
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Something is wrong with the way your connection is set up.
> >> >> What type of Internet connection do you have? Is it always on (24/7)?
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> >> >> > When attempting to use the direct link/shortcut to windows mail I get an
> >> >> > error 815 message saying the broadband network connection could not be
> >> >> > established.
> >> >> > Ideas ?
> >> >> >
> >> >> > Rod Trayler
> >> >>
> >>
>
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08-24-2008
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Re: connection error
This is the latest
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
--
Rod Trayler
"Gary VanderMolen" wrote:
> That error message is for receiving only. If you get a separate error when
> trying to send, post it here.
>
> Comcast does not use port 995 or SSL. Use the settings they specify:
>
> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
> > Gary,
> > I think we are getting closer. I unchecked the "always connect...." and that
> > produced the following when I tried to send/recieve.
> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> > Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
> > --
> > Rod Trayler
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
> >> Connection. What does it say about your connection?
> >> Try unchecking "Always connect to this account using".
> >> With that box unchecked, it should use whatever connection IE uses.
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> >> > Gary, thanks for responding. I have Comcast cable connection, and I can get
> >> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> >> > I try to use the direct link to Windows Mail that it comes back with the
> >> > Error 815 message.
> >> > --
> >> > Rod Trayler
> >> >
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Something is wrong with the way your connection is set up.
> >> >> What type of Internet connection do you have? Is it always on (24/7)?
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> >> >> > When attempting to use the direct link/shortcut to windows mail I get an
> >> >> > error 815 message saying the broadband network connection could not be
> >> >> > established.
> >> >> > Ideas ?
> >> >> >
> >> >> > Rod Trayler
> >> >>
> >>
>
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08-25-2008
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Re: connection error
"rodders" <rodders@discussions.microsoft.com> wrote in message
news:3CB5BC8D-789C-44DC-BC2A-EE98A0833521@microsoft.com...
> This is the latest
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
> --
> Rod Trayler
http://www.modemhelp.net/oeerrors/oe...800ccc15.shtml ??
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08-25-2008
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Re: connection error
"rodders" <rodders@discussions.microsoft.com> wrote in message
news:3CB5BC8D-789C-44DC-BC2A-EE98A0833521@microsoft.com...
> This is the latest
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
> --
> Rod Trayler
http://www.modemhelp.net/oeerrors/oe...800ccc15.shtml ??
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08-25-2008
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Re: connection error
That error is often caused by interference from a non-compatible
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
For more information on why email scanning is bad, see
http://thundercloud.net/infoave/tuto...ning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:3CB5BC8D-789C-44DC-BC2A-EE98A0833521@microsoft.com...
> This is the latest
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> That error message is for receiving only. If you get a separate error when
>> trying to send, post it here.
>>
>> Comcast does not use port 995 or SSL. Use the settings they specify:
>>
>> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
>> > Gary,
>> > I think we are getting closer. I unchecked the "always connect...." and that
>> > produced the following when I tried to send/recieve.
>> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
>> > Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
>> > --
>> > Rod Trayler
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
>> >> Connection. What does it say about your connection?
>> >> Try unchecking "Always connect to this account using".
>> >> With that box unchecked, it should use whatever connection IE uses.
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
>> >> > Gary, thanks for responding. I have Comcast cable connection, and I can get
>> >> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
>> >> > I try to use the direct link to Windows Mail that it comes back with the
>> >> > Error 815 message.
>> >> > --
>> >> > Rod Trayler
>> >> >
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Something is wrong with the way your connection is set up.
>> >> >> What type of Internet connection do you have? Is it always on (24/7)?
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> >> >> > When attempting to use the direct link/shortcut to windows mail I get an
>> >> >> > error 815 message saying the broadband network connection could not be
>> >> >> > established.
>> >> >> > Ideas ?
>> >> >> >
>> >> >> > Rod Trayler
>> >> >>
>> >>
>>
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08-25-2008
|
|
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|
Re: connection error
That error is often caused by interference from a non-compatible
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
For more information on why email scanning is bad, see
http://thundercloud.net/infoave/tuto...ning/index.htm
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:3CB5BC8D-789C-44DC-BC2A-EE98A0833521@microsoft.com...
> This is the latest
> Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> That error message is for receiving only. If you get a separate error when
>> trying to send, post it here.
>>
>> Comcast does not use port 995 or SSL. Use the settings they specify:
>>
>> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
>> > Gary,
>> > I think we are getting closer. I unchecked the "always connect...." and that
>> > produced the following when I tried to send/recieve.
>> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
>> > Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
>> > --
>> > Rod Trayler
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
>> >> Connection. What does it say about your connection?
>> >> Try unchecking "Always connect to this account using".
>> >> With that box unchecked, it should use whatever connection IE uses.
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
>> >> > Gary, thanks for responding. I have Comcast cable connection, and I can get
>> >> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
>> >> > I try to use the direct link to Windows Mail that it comes back with the
>> >> > Error 815 message.
>> >> > --
>> >> > Rod Trayler
>> >> >
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Something is wrong with the way your connection is set up.
>> >> >> What type of Internet connection do you have? Is it always on (24/7)?
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> >> >> > When attempting to use the direct link/shortcut to windows mail I get an
>> >> >> > error 815 message saying the broadband network connection could not be
>> >> >> > established.
>> >> >> > Ideas ?
>> >> >> >
>> >> >> > Rod Trayler
>> >> >>
>> >>
>>
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08-26-2008
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Re: connection error
Gary,
Many thanks. I am now up and running again.
--
Rod Trayler
"Gary VanderMolen" wrote:
> That error is often caused by interference from a non-compatible
> antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> For more information on why email scanning is bad, see
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3CB5BC8D-789C-44DC-BC2A-EE98A0833521@microsoft.com...
> > This is the latest
> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
> > --
> > Rod Trayler
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> That error message is for receiving only. If you get a separate error when
> >> trying to send, post it here.
> >>
> >> Comcast does not use port 995 or SSL. Use the settings they specify:
> >>
> >> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
> >> > Gary,
> >> > I think we are getting closer. I unchecked the "always connect...." and that
> >> > produced the following when I tried to send/recieve.
> >> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
> >> > Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
> >> > --
> >> > Rod Trayler
> >> >
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
> >> >> Connection. What does it say about your connection?
> >> >> Try unchecking "Always connect to this account using".
> >> >> With that box unchecked, it should use whatever connection IE uses.
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
> >> >> > Gary, thanks for responding. I have Comcast cable connection, and I can get
> >> >> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
> >> >> > I try to use the direct link to Windows Mail that it comes back with the
> >> >> > Error 815 message.
> >> >> > --
> >> >> > Rod Trayler
> >> >> >
> >> >> >
> >> >> > "Gary VanderMolen" wrote:
> >> >> >
> >> >> >> Something is wrong with the way your connection is set up.
> >> >> >> What type of Internet connection do you have? Is it always on (24/7)?
> >> >> >>
> >> >> >> --
> >> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >> >>
> >> >> >>
> >> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
> >> >> >> > When attempting to use the direct link/shortcut to windows mail I get an
> >> >> >> > error 815 message saying the broadband network connection could not be
> >> >> >> > established.
> >> >> >> > Ideas ?
> >> >> >> >
> >> >> >> > Rod Trayler
> >> >> >>
> >> >>
> >>
>
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08-26-2008
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Re: connection error
You're very welcome.
--
Gary VanderMolen, MS-MVP (Mail)
"rodders" <rodders@discussions.microsoft.com> wrote in message news:34B91902-5E6E-439F-B238-693578B29D23@microsoft.com...
> Gary,
> Many thanks. I am now up and running again.
> --
> Rod Trayler
>
>
> "Gary VanderMolen" wrote:
>
>> That error is often caused by interference from a non-compatible
>> antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> For more information on why email scanning is bad, see
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3CB5BC8D-789C-44DC-BC2A-EE98A0833521@microsoft.com...
>> > This is the latest
>> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
>> > Port: 110, Secure(SSL): No, Error Number: 0x800CCC15
>> > --
>> > Rod Trayler
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> That error message is for receiving only. If you get a separate error when
>> >> trying to send, post it here.
>> >>
>> >> Comcast does not use port 995 or SSL. Use the settings they specify:
>> >>
>> >> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:3490DDB9-B875-492A-A206-4EB861C8445C@microsoft.com...
>> >> > Gary,
>> >> > I think we are getting closer. I unchecked the "always connect...." and that
>> >> > produced the following when I tried to send/recieve.
>> >> > Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
>> >> > Server Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
>> >> > --
>> >> > Rod Trayler
>> >> >
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
>> >> >> Connection. What does it say about your connection?
>> >> >> Try unchecking "Always connect to this account using".
>> >> >> With that box unchecked, it should use whatever connection IE uses.
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:8DB5EAEC-349A-4267-B690-F617A259B81A@microsoft.com...
>> >> >> > Gary, thanks for responding. I have Comcast cable connection, and I can get
>> >> >> > into Internet Explorer OK. (and get to my e-mail thru' web mail). It is when
>> >> >> > I try to use the direct link to Windows Mail that it comes back with the
>> >> >> > Error 815 message.
>> >> >> > --
>> >> >> > Rod Trayler
>> >> >> >
>> >> >> >
>> >> >> > "Gary VanderMolen" wrote:
>> >> >> >
>> >> >> >> Something is wrong with the way your connection is set up.
>> >> >> >> What type of Internet connection do you have? Is it always on (24/7)?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >> >>
>> >> >> >>
>> >> >> >> "rodders" <rodders@discussions.microsoft.com> wrote in message news:0F1A69B5-65E6-4877-86B0-43A2B83C4BD8@microsoft.com...
>> >> >> >> > When attempting to use the direct link/shortcut to windows mail I get an
>> >> >> >> > error 815 message saying the broadband network connection could not be
>> >> >> >> > established.
>> >> >> >> > Ideas ?
>> >> >> >> >
>> >> >> >> > Rod Trayler
>> >> >> >>
>> >> >>
>> >>
>>
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