Windows live id password reset..no location / secret option ?

i have vista on a new machine..my motherboard died on my old one which had my
passwords saved under one of my profiles.the pc shop copied all my old data
to my new hard drive. i keep trying to either remember (which would be good)
or reset but the reset route doesn't offer me the location/ secret question
which i'd most likely be able to remember...is there a way to enable this
option to at least give me a chance to access my hotmail account ? any help
most appreciated, mike

Your best bet would be contacting windows live id support and providing them
with alot of information about your account. I dont remember the direct
link.

"cocobolomike" <cocobolomike@discussions.microsoft.com> wrote in message
news:A53E7554-DB82-4D20-B66F-6B1308BF9BFD@microsoft.com...
>i have vista on a new machine..my motherboard died on my old one which had
>my
> passwords saved under one of my profiles.the pc shop copied all my old
> data
> to my new hard drive. i keep trying to either remember (which would be
> good)
> or reset but the reset route doesn't offer me the location/ secret
> question
> which i'd most likely be able to remember...is there a way to enable this
> option to at least give me a chance to access my hotmail account ? any
> help
> most appreciated, mike
>

Your best bet would be contacting windows live id support and providing them
with alot of information about your account. I dont remember the direct
link.

"cocobolomike" <cocobolomike@discussions.microsoft.com> wrote in message
news:A53E7554-DB82-4D20-B66F-6B1308BF9BFD@microsoft.com...
>i have vista on a new machine..my motherboard died on my old one which had
>my
> passwords saved under one of my profiles.the pc shop copied all my old
> data
> to my new hard drive. i keep trying to either remember (which would be
> good)
> or reset but the reset route doesn't offer me the location/ secret
> question
> which i'd most likely be able to remember...is there a way to enable this
> option to at least give me a chance to access my hotmail account ? any
> help
> most appreciated, mike
>

Support for free Hotmail accounts:
https://support.live.com/eform.aspx?...ail&ct=eformts
- free accounts are entitled only to email support

Support for paid Hotmail accounts:
https://support.live.com/default.asp...key=wlmailplus
- A Hotmail Plus account is entitled to Chat, Email and Phone Support

Windows Live ID Support
https://support.live.com/eform.aspx?...lid&ct=eformts

Peer support for Hotmail questions is best obtained here:
http://www.microsoft.com/communities...msn.discussion

--
Gary VanderMolen, MS-MVP (Mail)


"Smithsonian" <irc_smithsonian@hotmail.com> wrote in message news:72631D97-C28D-45E8-85A8-BBF088082614@microsoft.com...
> Your best bet would be contacting windows live id support and providing them
> with alot of information about your account. I dont remember the direct
> link.
>
> "cocobolomike" <cocobolomike@discussions.microsoft.com> wrote in message
> news:A53E7554-DB82-4D20-B66F-6B1308BF9BFD@microsoft.com...
>>i have vista on a new machine..my motherboard died on my old one which had
>>my
>> passwords saved under one of my profiles.the pc shop copied all my old
>> data
>> to my new hard drive. i keep trying to either remember (which would be
>> good)
>> or reset but the reset route doesn't offer me the location/ secret
>> question
>> which i'd most likely be able to remember...is there a way to enable this
>> option to at least give me a chance to access my hotmail account ? any
>> help
>> most appreciated, mike
>>
>

Support for free Hotmail accounts:
https://support.live.com/eform.aspx?...ail&ct=eformts
- free accounts are entitled only to email support

Support for paid Hotmail accounts:
https://support.live.com/default.asp...key=wlmailplus
- A Hotmail Plus account is entitled to Chat, Email and Phone Support

Windows Live ID Support
https://support.live.com/eform.aspx?...lid&ct=eformts

Peer support for Hotmail questions is best obtained here:
http://www.microsoft.com/communities...msn.discussion

--
Gary VanderMolen, MS-MVP (Mail)


"Smithsonian" <irc_smithsonian@hotmail.com> wrote in message news:72631D97-C28D-45E8-85A8-BBF088082614@microsoft.com...
> Your best bet would be contacting windows live id support and providing them
> with alot of information about your account. I dont remember the direct
> link.
>
> "cocobolomike" <cocobolomike@discussions.microsoft.com> wrote in message
> news:A53E7554-DB82-4D20-B66F-6B1308BF9BFD@microsoft.com...
>>i have vista on a new machine..my motherboard died on my old one which had
>>my
>> passwords saved under one of my profiles.the pc shop copied all my old
>> data
>> to my new hard drive. i keep trying to either remember (which would be
>> good)
>> or reset but the reset route doesn't offer me the location/ secret
>> question
>> which i'd most likely be able to remember...is there a way to enable this
>> option to at least give me a chance to access my hotmail account ? any
>> help
>> most appreciated, mike
>>
>