Unable to send, but can receive emails

I see I am not the only one with this frustrating issue...

I have reviewed several of the posts and just when I think it fits,
something for me is different. I changed ISP 8/05/08, from Embarq to
Brighthouse, which is when my problem began.

I was using a trial McAfee but did not renew.
Ports: outgoing smtp 25 - incoming pop3 110
Requires secure connection NOT checked
Requires authentication NOT checked
I AM able to delete from the Outbox

I receive the following error message:

The host 'smtp-server.clf.rr.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 11001, Error Number: 0x800CCC0D

After a week and a half of frustration, I ask, beg, plead for your help. HELP!

Ok, I've composed myself, now I'll click send.

Thanks in advance, Janmarie

"Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
>I see I am not the only one with this frustrating issue...
>
> I have reviewed several of the posts and just when I think it fits,
> something for me is different. I changed ISP 8/05/08, from Embarq to
> Brighthouse, which is when my problem began.
>
> I was using a trial McAfee but did not renew.
> Ports: outgoing smtp 25 - incoming pop3 110
> Requires secure connection NOT checked
> Requires authentication NOT checked
> I AM able to delete from the Outbox
>
> I receive the following error message:
>
> The host 'smtp-server.clf.rr.com' could not be found. Please verify that
> you
> have entered the server name correctly.
> Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
> 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket
> Error: 11001, Error Number: 0x800CCC0D
>
> After a week and a half of frustration, I ask, beg, plead for your help.
> HELP!
>
> Ok, I've composed myself, now I'll click send.
>
> Thanks in advance, Janmarie

Hi I am in the UK, and not totally familiar with the ISP set up in
California.

Try the nearest to you from below:

California (Bakersfield)
incoming mail server: pop-server.bak.rr.com
outgoing mail server: smtp-server.bak.rr.com

California (San Diego)
incoming mail server: pop-server.san.rr.com
outgoing mail server: smtp-server.san.rr.com

California (Southern / Los Angeles)
incoming mail server: pop-server.socal.rr.com
outgoing mail server: smtp-server.socal.rr.com

California (Desert Cities)
incoming mail server: pop-server.dc.rr.com
outgoing mail server: smtp-server.dc.rr.com

HTH?
--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

See:

http://help.rr.com/hmsfaqs/e_vista_g...Topic=Browsers

Looks like you need to use the following for BrightHouse.

From the above:

Set up e-mail servers window settings:
a.. Select POP in the drop-down list.
b.. Enter pop-server.bak.rr.com in the Incoming Mail Server (POP3) field.
c.. Enter smtp-server.bak.rr.com in the Outgoing Mail Server (SMTP) field.
--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

"Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
>I see I am not the only one with this frustrating issue...
>
> I have reviewed several of the posts and just when I think it fits,
> something for me is different. I changed ISP 8/05/08, from Embarq to
> Brighthouse, which is when my problem began.
>
> I was using a trial McAfee but did not renew.
> Ports: outgoing smtp 25 - incoming pop3 110
> Requires secure connection NOT checked
> Requires authentication NOT checked
> I AM able to delete from the Outbox
>
> I receive the following error message:
>
> The host 'smtp-server.clf.rr.com' could not be found. Please verify that
> you
> have entered the server name correctly.
> Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
> 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket
> Error: 11001, Error Number: 0x800CCC0D
>
> After a week and a half of frustration, I ask, beg, plead for your help.
> HELP!
>
> Ok, I've composed myself, now I'll click send.
>
> Thanks in advance, Janmarie

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

If you are using Brighthouse in Central Florida, the settings are:
.. Home Page URL: http://www.aroundcentralflorida.com/index.asp

.. Account Management: http://provselfcare.tampflrdc.rr.com

.. POP Server Address: pop-server.cfl.rr.com

.. SMTP Server Address: smtp-server.cfl.rr.com

.. Web Mail URL: https://webmail.cfl.rr.com

.. Dial Access URL: http://dialaccess.rr.com


Note the "CFL" not "CLF" as you show.....

Change the server names in Tools - Accounts - youraccount - Properties -
Servers


--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
> I see I am not the only one with this frustrating issue...
>
> I have reviewed several of the posts and just when I think it fits,
> something for me is different. I changed ISP 8/05/08, from Embarq to
> Brighthouse, which is when my problem began.
>
> I was using a trial McAfee but did not renew.
> Ports: outgoing smtp 25 - incoming pop3 110
> Requires secure connection NOT checked
> Requires authentication NOT checked
> I AM able to delete from the Outbox
>
> I receive the following error message:
>
> The host 'smtp-server.clf.rr.com' could not be found. Please verify that
> you
> have entered the server name correctly.
> Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
> 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket
> Error: 11001, Error Number: 0x800CCC0D
>
> After a week and a half of frustration, I ask, beg, plead for your help.
> HELP!
>
> Ok, I've composed myself, now I'll click send.
>
> Thanks in advance, Janmarie

"Dave" <dave@beepbeepbeepbeep.com> wrote in message
news:e2jaU2t$IHA.4380@TK2MSFTNGP02.phx.gbl...
> If you are using Brighthouse in Central Florida, the settings are:
> . Home Page URL: http://www.aroundcentralflorida.com/index.asp
>
> . Account Management: http://provselfcare.tampflrdc.rr.com
>
> . POP Server Address: pop-server.cfl.rr.com
>
> . SMTP Server Address: smtp-server.cfl.rr.com
>
> . Web Mail URL: https://webmail.cfl.rr.com
>
> . Dial Access URL: http://dialaccess.rr.com
>
>
> Note the "CFL" not "CLF" as you show.....
>
> Change the server names in Tools - Accounts - youraccount - Properties -
> Servers
>

HeHe :-)
Central Florida!!

I thought it was the name of the account that was wrong, and that clf was
California :-))

Thanks Dave.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Note the "CFL" not "CLF" as you show.....

Thanks Dave!
The install guy did my setup, guess I was looking for something big!
I checked, double checked and tripled checked everything (I thought).
Thanks for the fresh eyes. Just sent five emails to make sure.
Fabulous! Thanks again!
--
Thank you, Janmarie


"Dave" wrote:

> If you are using Brighthouse in Central Florida, the settings are:
> .. Home Page URL: http://www.aroundcentralflorida.com/index.asp
>
> .. Account Management: http://provselfcare.tampflrdc.rr.com
>
> .. POP Server Address: pop-server.cfl.rr.com
>
> .. SMTP Server Address: smtp-server.cfl.rr.com
>
> .. Web Mail URL: https://webmail.cfl.rr.com
>
> .. Dial Access URL: http://dialaccess.rr.com
>
>
> Note the "CFL" not "CLF" as you show.....
>
> Change the server names in Tools - Accounts - youraccount - Properties -
> Servers
>
>
> --
> Vista Home Premium 32 SP1
> http://get.live.com/wlmail/overview
>
>
> "Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
> news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
> > I see I am not the only one with this frustrating issue...
> >
> > I have reviewed several of the posts and just when I think it fits,
> > something for me is different. I changed ISP 8/05/08, from Embarq to
> > Brighthouse, which is when my problem began.
> >
> > I was using a trial McAfee but did not renew.
> > Ports: outgoing smtp 25 - incoming pop3 110
> > Requires secure connection NOT checked
> > Requires authentication NOT checked
> > I AM able to delete from the Outbox
> >
> > I receive the following error message:
> >
> > The host 'smtp-server.clf.rr.com' could not be found. Please verify that
> > you
> > have entered the server name correctly.
> > Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
> > 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> > Socket
> > Error: 11001, Error Number: 0x800CCC0D
> >
> > After a week and a half of frustration, I ask, beg, plead for your help.
> > HELP!
> >
> > Ok, I've composed myself, now I'll click send.
> >
> > Thanks in advance, Janmarie
>
>

Thanks Frank.

My problem was solved by Dave (Note the "CFL" not "CLF" as you show.....).
However, I am going to follow your advice to hopefully prevent any future
problems as well.

Being a novice to all this technical stuff, I just have to figure out the
uninstall for McAfee. I understand that in itself has been a problem for
some! I saw an earlier thread suggesting a better program for compatibility
with Windows. I'll check that out too. Thanks again. I appreciate all the
help I've received!

--
Thank you, Janmarie


"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
> news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
> >I see I am not the only one with this frustrating issue...
> >
> > I have reviewed several of the posts and just when I think it fits,
> > something for me is different. I changed ISP 8/05/08, from Embarq to
> > Brighthouse, which is when my problem began.
> >
> > I was using a trial McAfee but did not renew.
> > Ports: outgoing smtp 25 - incoming pop3 110
> > Requires secure connection NOT checked
> > Requires authentication NOT checked
> > I AM able to delete from the Outbox
> >
> > I receive the following error message:
> >
> > The host 'smtp-server.clf.rr.com' could not be found. Please verify that
> > you
> > have entered the server name correctly.
> > Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
> > 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> > Socket
> > Error: 11001, Error Number: 0x800CCC0D
> >
> > After a week and a half of frustration, I ask, beg, plead for your help.
> > HELP!
> >
> > Ok, I've composed myself, now I'll click send.
> >
> > Thanks in advance, Janmarie
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no protection not provided by the regular
> resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply with email
>

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
Always follow up a McAfee uninstall by using their debris removal tool:
http://service.mcafee.com/FAQDocumen...107083&lc=1033

If you decide to replace McAfee, of the available free antivirus programs,
the ones that are compatible with Windows Mail are:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
and
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

However, with either of those, during the install phase you must select
'custom' install, and then deselect the email scanning module so it won't install.

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of aggressive antivirus products: http://get.live.com/wlmail/overview

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Janmarie" <Janmarie@discussions.microsoft.com> wrote in message news:E83B3DA1-22E7-462B-A89C-2E22A33CE7B1@microsoft.com...
> Thanks Frank.
>
> My problem was solved by Dave (Note the "CFL" not "CLF" as you show.....).
> However, I am going to follow your advice to hopefully prevent any future
> problems as well.
>
> Being a novice to all this technical stuff, I just have to figure out the
> uninstall for McAfee. I understand that in itself has been a problem for
> some! I saw an earlier thread suggesting a better program for compatibility
> with Windows. I'll check that out too. Thanks again. I appreciate all the
> help I've received!
>
> --
> Thank you, Janmarie
>
>
> "Frank Saunders MS-MVP IE,OE/WM" wrote:
>
>> "Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
>> news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
>> >I see I am not the only one with this frustrating issue...
>> >
>> > I have reviewed several of the posts and just when I think it fits,
>> > something for me is different. I changed ISP 8/05/08, from Embarq to
>> > Brighthouse, which is when my problem began.
>> >
>> > I was using a trial McAfee but did not renew.
>> > Ports: outgoing smtp 25 - incoming pop3 110
>> > Requires secure connection NOT checked
>> > Requires authentication NOT checked
>> > I AM able to delete from the Outbox
>> >
>> > I receive the following error message:
>> >
>> > The host 'smtp-server.clf.rr.com' could not be found. Please verify that
>> > you
>> > have entered the server name correctly.
>> > Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
>> > 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
>> > Socket
>> > Error: 11001, Error Number: 0x800CCC0D
>> >
>> > After a week and a half of frustration, I ask, beg, plead for your help.
>> > HELP!
>> >
>> > Ok, I've composed myself, now I'll click send.
>> >
>> > Thanks in advance, Janmarie
>>
>> Email scanning should be turned off in any anti-virus. Also exclude EML
>> files from the scan. It provides no protection not provided by the regular
>> resident protection.
>> Besides that, McAfee and Norton are not compatible with Windows Mail and
>> Outlook Express and should be uninstalled. The latest version of Trend's
>> anti-virus seems to be causing problems too.
>>
>> --
>> Frank Saunders MS-MVP IE,OE/WM
>> Do not reply with email
>>

Thanks Gary!

I do believe I have successfully uninstalled McAfee and successfully
installed Avast!

Yeah!
--
Thank you, Janmarie


"Gary VanderMolen" wrote:

> McAfee antivirus is among the top three troublemakers for Windows Mail.
> Sometimes it takes a while before symptoms start showing up.
> Always follow up a McAfee uninstall by using their debris removal tool:
> http://service.mcafee.com/FAQDocumen...107083&lc=1033
>
> If you decide to replace McAfee, of the available free antivirus programs,
> the ones that are compatible with Windows Mail are:
>
> AVG free edition:
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> and
> Avast free edition:
> http://www.avast.com/eng/download-avast-home.html
>
> However, with either of those, during the install phase you must select
> 'custom' install, and then deselect the email scanning module so it won't install.
>
> Instead of switching to a different antivirus, another option is to upgrade
> to Windows Live Mail (WLM), which is more resistant to the adverse effects
> of aggressive antivirus products: http://get.live.com/wlmail/overview
>
> Even with WLM, you must disable email scanning in the antivirus,
> for the reason explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Janmarie" <Janmarie@discussions.microsoft.com> wrote in message news:E83B3DA1-22E7-462B-A89C-2E22A33CE7B1@microsoft.com...
> > Thanks Frank.
> >
> > My problem was solved by Dave (Note the "CFL" not "CLF" as you show.....).
> > However, I am going to follow your advice to hopefully prevent any future
> > problems as well.
> >
> > Being a novice to all this technical stuff, I just have to figure out the
> > uninstall for McAfee. I understand that in itself has been a problem for
> > some! I saw an earlier thread suggesting a better program for compatibility
> > with Windows. I'll check that out too. Thanks again. I appreciate all the
> > help I've received!
> >
> > --
> > Thank you, Janmarie
> >
> >
> > "Frank Saunders MS-MVP IE,OE/WM" wrote:
> >
> >> "Janmarie" <Janmarie@discussions.microsoft.com> wrote in message
> >> news:AB565F8D-026B-4960-A2F9-B62DEA176BEC@microsoft.com...
> >> >I see I am not the only one with this frustrating issue...
> >> >
> >> > I have reviewed several of the posts and just when I think it fits,
> >> > something for me is different. I changed ISP 8/05/08, from Embarq to
> >> > Brighthouse, which is when my problem began.
> >> >
> >> > I was using a trial McAfee but did not renew.
> >> > Ports: outgoing smtp 25 - incoming pop3 110
> >> > Requires secure connection NOT checked
> >> > Requires authentication NOT checked
> >> > I AM able to delete from the Outbox
> >> >
> >> > I receive the following error message:
> >> >
> >> > The host 'smtp-server.clf.rr.com' could not be found. Please verify that
> >> > you
> >> > have entered the server name correctly.
> >> > Subject 'testing', Account: 'pop-server.cfl.rr.com', Server:
> >> > 'smtp-server.clf.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> >> > Socket
> >> > Error: 11001, Error Number: 0x800CCC0D
> >> >
> >> > After a week and a half of frustration, I ask, beg, plead for your help.
> >> > HELP!
> >> >
> >> > Ok, I've composed myself, now I'll click send.
> >> >
> >> > Thanks in advance, Janmarie
> >>
> >> Email scanning should be turned off in any anti-virus. Also exclude EML
> >> files from the scan. It provides no protection not provided by the regular
> >> resident protection.
> >> Besides that, McAfee and Norton are not compatible with Windows Mail and
> >> Outlook Express and should be uninstalled. The latest version of Trend's
> >> anti-virus seems to be causing problems too.
> >>
> >> --
> >> Frank Saunders MS-MVP IE,OE/WM
> >> Do not reply with email
> >>
>