problem with sending e-mail

I'm having this same problem. I have Norton Antivirus on my computer. I
looked up the settings in Norton and turn off the e-mail scanning, but this
didn't fix the problem. I try sending e-mail and they are just collecting in
my outbox but now sending.

"Gary VanderMolen" wrote:

> That type of error is often caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> For more information on why email scanning is bad, see
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Slappy" <Slappy@discussions.microsoft.com> wrote in message
> news:6FDC58DD-B710-49DF-B363-E3E35FE98CC6@microsoft.com...
> > When I try to send an email it is sent to my outbox when I click send and
> > receive all it only checks for new messages and doesn't send. It deletes
> > the
> > message from the outbox but it is not in the sent box and it was not
> > received
> > by the other end
> >
> > Help please
> >
> > Brian
> >

Hello moncon,

Section one of this tutorial should help..
Hope so.

Gary


--
garysgold

Vista Home Premiumx32 SP1-Q6600 Quad Core 2.40 GHz
4 GB Ram 800 MHz-Nvidia 8600GTS 256MB
500 GB HD-Exp. Index=5.5
http://garysgold.com

Any error message when you try to send?

Can you open the Outbox folder and either move or delete the emails
that are in there now? If one of them won't move or delete, apply this
Microsoft fix:

http://support.microsoft.com/kb/941090

--
Gary VanderMolen, MS-MVP (Mail)


"moncon" <moncon@discussions.microsoft.com> wrote in message news:47566EF9-E744-458C-85E9-8CD462CA9767@microsoft.com...
> I'm having this same problem. I have Norton Antivirus on my computer. I
> looked up the settings in Norton and turn off the e-mail scanning, but this
> didn't fix the problem. I try sending e-mail and they are just collecting in
> my outbox but now sending.
>
> "Gary VanderMolen" wrote:
>
>> That type of error is often caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> For more information on why email scanning is bad, see
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Slappy" <Slappy@discussions.microsoft.com> wrote in message
>> news:6FDC58DD-B710-49DF-B363-E3E35FE98CC6@microsoft.com...
>> > When I try to send an email it is sent to my outbox when I click send and
>> > receive all it only checks for new messages and doesn't send. It deletes
>> > the
>> > message from the outbox but it is not in the sent box and it was not
>> > received
>> > by the other end