Here is the message, it looked like maybe it was a bad email address but i
have sent to it from another unit to check and he has received it. So i am
sure that it has something to do with the configuration of the email setup
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was 'dference@netkaster.ca'. Subject 'new email
address', Account: 'pop.telusplanet.net', Server: 'smtp.telusplanet.net',
Protocol: SMTP, Server Response: '554 <dference@netkaster.ca>: Relay access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79
"Gary VanderMolen" wrote:
> You probably get an error message when you try to send.
> Right-click on the error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without that error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "ericard" <ericard@discussions.microsoft.com> wrote in message news
6986F13-C202-4E35-BC71-2F30747CB057@microsoft.com...
> > Thanks Gary,
> >
> > I got that problem fixed. Now i have a new issue, got to love these machines
> > sometimes.
> >
> > I have switched from a dialup connection to sattelite connection and am
> > having trouble again. I am able to recieve emails but can not seem to get
> > anything to go out, any suggestions.
> >
> > Thanks again
> >
> > "Gary VanderMolen" wrote:
> >
> >> Good to hear that the Outlook WAB fix worked for you.
> >>
> >> It is possible that Windows Mail imported some contacts from the Outlook
> >> address book. You can go to C:\Users\yourname\Contacts to see what is
> >> there. If you want, you can delete that whole Contacts folder and start over
> >> from scratch.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "ericard" <ericard@discussions.microsoft.com> wrote in message news:587C4ABD-DD54-478B-95CC-775C1E3C43C2@microsoft.com...
> >> > Thanks Gary,
> >> >
> >> > It worked and i didnt have to touch the Norton antivirus.
> >> >
> >> > Again thanks for your help
> >> >
> >> > I do have one other question, everytime i try to add a contact to Windows
> >> > Mail it says it already exists but i have never added it. I could only think
> >> > it is picking some up from the Outlook contacts i had before it crashed. Is
> >> > there a place they are kept?
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Then you're in big trouble! :-)
> >> >> Outlook 2000 installs WAB files that cause Windows Mail Contacts
> >> >> to malfunction. I don't know if this will kill Outlook 2000, but as a
> >> >> minimum you would have to do the following:
> >> >> Go into the C:\Windows\System32 folder and rename wab32.dll to
> >> >> wab32.dll.old and wab32res.dll to wab32res.dll.old.
> >> >>
> >> >> As for Norton antivirus, as a minimum its email scanning must be
> >> >> disabled, for the reasons explained here:
> >> >> http://thundercloud.net/infoave/tuto...ning/index.htm
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "ericard" <ericard@discussions.microsoft.com> wrote in message news:693D1FAA-433E-4147-899A-F38C295293A5@microsoft.com...
> >> >> > Both are likely, i still got outlook 2000 on there and i am running norton 360.
> >> >> >
> >> >> > "Gary VanderMolen" wrote:
> >> >> >
> >> >> >> There are two other possibilities for that problem.
> >> >> >>
> >> >> >> 1) You have Outlook 2000 (or some remnants thereof) installed.
> >> >> >> 2) You are running a non-compatible antivirus such as Norton,
> >> >> >> McAfee, or Trend Micro.
> >> >> >>
> >> >> >> Does any of that ring a bell?
> >> >> >>
> >> >> >> --
> >> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >> >>
> >> >> >>
> >> >> >> "ericard" <ericard@discussions.microsoft.com> wrote in message news:7F624DD3-B05F-4BE1-ACAF-7E20D910077B@microsoft.com...
> >> >> >> > Thanks Gary,
> >> >> >> >
> >> >> >> > I have tried this and did not have any success, any other ideas
> >> >> >> >
> >> >> >> > Thanks
> >> >> >> >
> >> >> >> > "Gary VanderMolen" wrote:
> >> >> >> >
> >> >> >> >> If the toolbar in Contacts doesn't have all the options, then the
> >> >> >> >> folder type for Contacts is incorrect. Try this:
> >> >> >> >> Open Windows Contacts. Right-click somewhere in that
> >> >> >> >> empty white space to the far right. Select Customize This Folder,
> >> >> >> >> click the little triangle, and from the dropdown list select Contacts,
> >> >> >> >> then Apply, OK, then close the Contacts window and open it again.
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> "ericard" <ericard@discussions.microsoft.com> wrote in message news:80357EF2-FFA5-4B04-B76F-C619332CB21C@microsoft.com...
> >> >> >> >> > When i try to add a new contact it the box pops up for 1/2 a second and then
> >> >> >> >> > disappears. Does anyone know the fix for this. I already lost all my contacts
> >> >> >> >> > and emails on outlook so i am looking to try and use this now.
> >> >> >> >>
> >> >> >>
> >> >>
> >>
>