Norton 360 is probably responsible for both the sluggishness and the
missing folders. I suggest you uninstall it immediately, and follow that up
with their debris removal tool:
http://service1.symantec.com/Support...05033108162039
If that cures the problem, we can recommend a more compatible free antivirus.
--
Gary VanderMolen, MS-MVP (Mail)
"T" <T@discussions.microsoft.com> wrote in message news:454C1E27-A3A1-4460-9E3A-9B6F9656AEB2@microsoft.com...
>i have folders in my inbox. one i've been compiling travel e-mails for a
> future book. it has suddenly disappeared; the only action performed has been
> "compacting the message store". does someone know a way i can look for it?
> i have not found it anywhere and can't believe the message store action would
> do it. of course this new laptop has VISTA which has resulted in many
> problems. most recently since the upgrade to norton 360, the computer is
> sluggish and will not shut down gracefully. help! thanx.
> --
> boondocker