Unable to send email over wireless network

[marmar]

Hi,
I'm new to your forum and am sure you'll be able to help me resolve this problem.
I have a new room-mate who is going to connect to the internet and email via my Linksys WRT54G wireless network.
Internet and receiving email works great but we get the message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Emailing: search', Account: 'sprint', Server: 'smtp.sprintpcs.com', Protocol: SMTP, Port 25, Secure(SSL): No, Error Number: 0x800CCC0F

This laptop also has a POP3 server connection to Account: Earthlink Server pop.earthlink.net could this be part of the problem?

I have already changed my router configuration to allow Port 25 traffic both inbound and outbound.

The laptop experiencing problems uses Webrouter Spy Sweeper

We don't want to totally disable firewalls since my friend uses a PCS card to access the web and email while traveling.

Any suggestions?

What you are experiencing is normal. For a fuller explanation see
http://www.postcastserver.com/help/P..._Blocking.aspx

As a general rule, the owner of the SMTP server must match the
entity providing the Internet connection.

The available workarounds are as follows:

1. Use webmail for sending (via a browser).
2. Set up another account in Windows Mail, for use only when
connected to the home router. It would use the SMTP server belonging
to your home ISP. To avoid duplicate incoming emails, set that account
to disable the setting "Use this account when receiving..."
3. If your friend also uses random Wi-Fi hotspots, he would be better off
getting a free Gmail account, configure it for POP access, and use it for
his sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.

Webroot Spy Sweeper can cause problems in Windows Mail. It should
have an option to disable any email interaction.

--
Gary VanderMolen, MS-MVP (Mail)


"marmar" <marmar.3crgo2@no-mx.forums.vistaheads.com> wrote in message news:marmar.3crgo2@no-mx.forums.vistaheads.com...
>
> Hi,
> I'm new to your forum and am sure you'll be able to help me resolve
> this problem.
> I have a new room-mate who is going to connect to the internet and
> email via my Linksys WRT54G wireless network.
> Internet and receiving email works great but we get the message:
>
> Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Subject 'Re: Emailing: search', Account: 'sprint',
> Server: 'smtp.sprintpcs.com', Protocol: SMTP, Port 25, Secure(SSL): No,
> Error Number: x800CCC0F
>
> I have already changed my router configuration to allow Port 25 traffic
> both inbound and outbound.
>
> The laptop experiencing problems uses Webrouter Spy Sweeper
>
> We don't want to totally disable firewalls since my friend uses a PCS
> card to access the web and email while traveling.
>
> Any suggestions?
>
>
> --
> marmar
> Posted via http://www.vistaheads.com
>

I can receive but not send email using Vista's "Windows Mail". This just
happened yesterday. I checked with my ISP and they say that all of the
settings are correct and that I will have to re-install Windows Mail. I've
been using Vista for several months now. My ISP, Hughes.net, uses port 25 to
send email. To my knowledge, I do not have a disk to reinstall Windows Mail.
Are there any other options? Thanks for any help.
--
Billb4515


"Gary VanderMolen" wrote:

> What you are experiencing is normal. For a fuller explanation see
> http://www.postcastserver.com/help/P..._Blocking.aspx
>
> As a general rule, the owner of the SMTP server must match the
> entity providing the Internet connection.
>
> The available workarounds are as follows:
>
> 1. Use webmail for sending (via a browser).
> 2. Set up another account in Windows Mail, for use only when
> connected to the home router. It would use the SMTP server belonging
> to your home ISP. To avoid duplicate incoming emails, set that account
> to disable the setting "Use this account when receiving..."
> 3. If your friend also uses random Wi-Fi hotspots, he would be better off
> getting a free Gmail account, configure it for POP access, and use it for
> his sending chores. Gmail uses port 465 for SMTP, which is not blocked
> like port 25 is.
>
> Webroot Spy Sweeper can cause problems in Windows Mail. It should
> have an option to disable any email interaction.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "marmar" <marmar.3crgo2@no-mx.forums.vistaheads.com> wrote in message news:marmar.3crgo2@no-mx.forums.vistaheads.com...
> >
> > Hi,
> > I'm new to your forum and am sure you'll be able to help me resolve
> > this problem.
> > I have a new room-mate who is going to connect to the internet and
> > email via my Linksys WRT54G wireless network.
> > Internet and receiving email works great but we get the message:
> >
> > Your server has unexpectedly terminated the connection. Possible
> > causes for this include server problems, network problems, or a long
> > period of inactivity. Subject 'Re: Emailing: search', Account: 'sprint',
> > Server: 'smtp.sprintpcs.com', Protocol: SMTP, Port 25, Secure(SSL): No,
> > Error Number: x800CCC0F
> >
> > I have already changed my router configuration to allow Port 25 traffic
> > both inbound and outbound.
> >
> > The laptop experiencing problems uses Webrouter Spy Sweeper
> >
> > We don't want to totally disable firewalls since my friend uses a PCS
> > card to access the web and email while traveling.
> >
> > Any suggestions?
> >
> >
> > --
> > marmar
> > Posted via http://www.vistaheads.com
> >
>

When you try to send, what happens? Is there an error message?
If yes, copy that error message and post it here.

Are you using a laptop away from home when you get that problem?

--
Gary VanderMolen, MS-MVP (Mail)


"billb4515" <billb4515@discussions.microsoft.com> wrote in message news:639471D4-4F3A-4ADC-BA8B-5B0120B38BD6@microsoft.com...
>I can receive but not send email using Vista's "Windows Mail". This just
> happened yesterday. I checked with my ISP and they say that all of the
> settings are correct and that I will have to re-install Windows Mail. I've
> been using Vista for several months now. My ISP, Hughes.net, uses port 25 to
> send email. To my knowledge, I do not have a disk to reinstall Windows Mail.
> Are there any other options? Thanks for any help.
> --
> Billb4515

[marmar]

I've checked with cable one and they ARE NOT blocking Port 25.

Also went further into the outbound email servers. This machine is checking for outbound mail on both Sprint.PCS and Earthlink.

I changed the email setup (Windows Mail) to use all defaults and now am also receiving socket error 10060.

So strange. Inbound is still fine. Have rebooted router after making sure port 25 is opened.

There has to be something with Earthlink and Sprint PCS. Do you have anything documented about these two providers?

Thanks

"marmar" <marmar.3cvh4a@no-mx.forums.vistaheads.com> wrote in message
news:marmar.3cvh4a@no-mx.forums.vistaheads.com...
>
> I've checked with cable one and they ARE NOT blocking Port 25.

Have you also checked with Earthlink about whether they're blocking
port 25 connections that cross over from another internet provider's
equipment?

http://www.postcastserver.com/help/P..._Blocking.aspx

> Also went further into the outbound email servers. This machine is
> checking for outbound mail on both Sprint.PCS and Earthlink.
>
> I changed the email setup (Windows Mail) to use all defaults and now am
> also receiving socket error 10060.
>
> So strange. Inbound is still fine. Have rebooted router after making
> sure port 25 is opened.
>
> There has to be something with Earthlink and Sprint PCS. Do you have
> anything documented about these two providers?
>
> Thanks
>
>
> --
> marmar
> Posted via http://www.vistaheads.com
>
http://kb.earthlink.net/case.asp?article=192059

http://www.sprintusers.com/forum/showthread.php?t=94964

http://www.sprintusers.com/forum/arc...p/t-58184.html

I wouldn't put too much stock in what CableOne told you.
In my experience, level 1 support doesn't even know what
port 25 blocking is.

EarthLink and SprintPCS outgoing mail servers work fine for other
users. So, either this is a port 25 block by your ISP, or else
some security program like Webroot Spy Sweeper is the culprit.

One way to test the port 25 blocking possibility is to try
EarthLink's alternate port 587 SMTP server:
http://kb.earthlink.net/case.asp?article=43493

--
Gary VanderMolen, MS-MVP (Mail)


"marmar" <marmar.3cvh4a@no-mx.forums.vistaheads.com> wrote in message news:marmar.3cvh4a@no-mx.forums.vistaheads.com...
>
> I've checked with cable one and they ARE NOT blocking Port 25.
>
> Also went further into the outbound email servers. This machine is
> checking for outbound mail on both Sprint.PCS and Earthlink.
>
> I changed the email setup (Windows Mail) to use all defaults and now am
> also receiving socket error 10060.
>
> So strange. Inbound is still fine. Have rebooted router after making
> sure port 25 is opened.
>
> There has to be something with Earthlink and Sprint PCS. Do you have
> anything documented about these two providers?
>
> Thanks
>
>
> --
> marmar
> Posted via http://www.vistaheads.com
>