Can't send email on second laptop

I've been using 2 laptops for over a year and was able to receive and send
emails from both using Vista/Windows Mail, recognizing the limitations that
received emails would only appear and be retained on the latest laptop on
which I clicked the "sen/receive" button. Now all of a sudden one laptop
continues to receive and send emails perfectly, but the other laptop only
receives emails. What happened, and how can I restore this laptop's ability
to send emails?

Would appreciate any help. If you need to see the log of error messages,
please tell me how. The details scroll pass too quickly, and the windows
page on which it appears disappears before I can access it. Thanks again.

If the error message does not stay on the screen, look for an orange
exclamation mark in a triangle, somewhere near the bottom right corner.
If you click on that, the error message should reappear. Right-click on
the error message, copy, then paste it into a reply here.

Incidentally, it is easy to fix the problem where both computers are not
receiving all emails. Go to Tools, Accounts, select your mail account,
Properties, Advanced, enable "Leave a copy of messages on server."
Depending on how much server space your ISP allows, you may want to
select one or both of the two associated 'remove' options.
Do the above on both computers.

--
Gary VanderMolen, MS-MVP (Mail)


"ocnj1" <ocnj1@discussions.microsoft.com> wrote in message news:8EC075A2-7DC8-4DB7-8C7B-FEF248C70F25@microsoft.com...
> I've been using 2 laptops for over a year and was able to receive and send
> emails from both using Vista/Windows Mail, recognizing the limitations that
> received emails would only appear and be retained on the latest laptop on
> which I clicked the "sen/receive" button. Now all of a sudden one laptop
> continues to receive and send emails perfectly, but the other laptop only
> receives emails. What happened, and how can I restore this laptop's ability
> to send emails?
>
> Would appreciate any help. If you need to see the log of error messages,
> please tell me how. The details scroll pass too quickly, and the windows
> page on which it appears disappears before I can access it. Thanks again.

Sorry, Gary, but I do not see a triangle and an exclamation point in the
bottom right. Is this supposed to be in my tool bar on the very bottom, or
one bar up, where it indicates if I'm working on line (right side) and gives
me my message count (left side). Is there any other way to access the
Windows Mail history of error messages. As I said, there is a momentary
smaller window which appears when I hit the send/receive button, but it
disappears too quickly to read the messages, or change the settings that
flash for a moment or two. Thanks.

"Gary VanderMolen" wrote:

> If the error message does not stay on the screen, look for an orange
> exclamation mark in a triangle, somewhere near the bottom right corner.
> If you click on that, the error message should reappear. Right-click on
> the error message, copy, then paste it into a reply here.
>
> Incidentally, it is easy to fix the problem where both computers are not
> receiving all emails. Go to Tools, Accounts, select your mail account,
> Properties, Advanced, enable "Leave a copy of messages on server."
> Depending on how much server space your ISP allows, you may want to
> select one or both of the two associated 'remove' options.
> Do the above on both computers.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "ocnj1" <ocnj1@discussions.microsoft.com> wrote in message news:8EC075A2-7DC8-4DB7-8C7B-FEF248C70F25@microsoft.com...
> > I've been using 2 laptops for over a year and was able to receive and send
> > emails from both using Vista/Windows Mail, recognizing the limitations that
> > received emails would only appear and be retained on the latest laptop on
> > which I clicked the "sen/receive" button. Now all of a sudden one laptop
> > continues to receive and send emails perfectly, but the other laptop only
> > receives emails. What happened, and how can I restore this laptop's ability
> > to send emails?
> >
> > Would appreciate any help. If you need to see the log of error messages,
> > please tell me how. The details scroll pass too quickly, and the windows
> > page on which it appears disappears before I can access it. Thanks again.
>

It would be at the bottom of the Windows Mail window, what WM
calls the Status Bar, next to where it says "Working Online".

I don't know why the error message or its icon don't persist for you.
Although I'm not aware of an error log, you *can* tell WM to keep a
log of any and all interactions with a mail server.
Go to Tools, Options, Advanced, Maintenance, in the Troubleshooting
section put a check in the box for "Mail". The next time WM contacts
a mail server, it will keep a record of the transactions in a file called
Pop3.log, which is in the folder
C:\Users\username\AppData\Local\Microsoft\Windows Mail\

Be sure to undo that checkmark after a while, or else the log will grow
very big. If you see anything in the log that looks like a failure, post a
copy of that section here.

--
Gary VanderMolen, MS-MVP (Mail)


"ocnj1" <ocnj1@discussions.microsoft.com> wrote in message news:B7C74D43-89E6-4F04-AD63-F02DD60A5B26@microsoft.com...
> Sorry, Gary, but I do not see a triangle and an exclamation point in the
> bottom right. Is this supposed to be in my tool bar on the very bottom, or
> one bar up, where it indicates if I'm working on line (right side) and gives
> me my message count (left side). Is there any other way to access the
> Windows Mail history of error messages. As I said, there is a momentary
> smaller window which appears when I hit the send/receive button, but it
> disappears too quickly to read the messages, or change the settings that
> flash for a moment or two. Thanks.
>
> "Gary VanderMolen" wrote:
>
>> If the error message does not stay on the screen, look for an orange
>> exclamation mark in a triangle, somewhere near the bottom right corner.
>> If you click on that, the error message should reappear. Right-click on
>> the error message, copy, then paste it into a reply here.
>>
>> Incidentally, it is easy to fix the problem where both computers are not
>> receiving all emails. Go to Tools, Accounts, select your mail account,
>> Properties, Advanced, enable "Leave a copy of messages on server."
>> Depending on how much server space your ISP allows, you may want to
>> select one or both of the two associated 'remove' options.
>> Do the above on both computers.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "ocnj1" <ocnj1@discussions.microsoft.com> wrote in message news:8EC075A2-7DC8-4DB7-8C7B-FEF248C70F25@microsoft.com...
>> > I've been using 2 laptops for over a year and was able to receive and send
>> > emails from both using Vista/Windows Mail, recognizing the limitations that
>> > received emails would only appear and be retained on the latest laptop on
>> > which I clicked the "sen/receive" button. Now all of a sudden one laptop
>> > continues to receive and send emails perfectly, but the other laptop only
>> > receives emails. What happened, and how can I restore this laptop's ability
>> > to send emails?
>> >
>> > Would appreciate any help. If you need to see the log of error messages,
>> > please tell me how. The details scroll pass too quickly, and the windows
>> > page on which it appears disappears before I can access it. Thanks again.
>>