New to Vista and having trouble sending mail

So far I'm really NOT impressed. I tried several of your suggestions (i.e.
turn off the virus search in e-mail... didn't have it on in the first place!)
Called local COX communications go get the STM}..whatever and got that
put in, and it still won't send my e-mails. I NEED this to work for my work
(I sell real estate and cannot send files to clients like this.
PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
one to read and do a few thousand steps. I need to be walked through this
problem to get this mess to work!

I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
cannot file items and NOW I'm told by the cable company that to be connected
to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!

Vista does not and never will require Outlook. Windows Mail and Windows
Live Mail both run just fine. When you try to send, do you get any error
messages? If so, please post them (in their entirety, the details are VERY
important). Here are links to Cox's setup instructions for both Microsoft
Outlook 2003 (which also work for Outlook 2007) and Windows Mail:

http://support.cox.com/sdccommon/asp...9-d9da2c54d957
How to: Configure Outlook 2003
http://support.cox.com/sdccommon/asp...a-e6a391730f90
How to: Set Up Windows Mail in Windows Vista

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Arizona Mama" <Arizona Mama@discussions.microsoft.com> wrote in message
news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@microsoft.com...
> So far I'm really NOT impressed. I tried several of your suggestions
(i.e.
> turn off the virus search in e-mail... didn't have it on in the first
place!)
> Called local COX communications go get the STM}..whatever and got
that
> put in, and it still won't send my e-mails. I NEED this to work for my
work
> (I sell real estate and cannot send files to clients like this.
> PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am
NOT
> one to read and do a few thousand steps. I need to be walked through this
> problem to get this mess to work!
>
> I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
> absolutely HATE< HATE< HATE because I cannot access it easily when I
travel,
> cannot file items and NOW I'm told by the cable company that to be
connected
> to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
> where, how much? Is there extra storage???
HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!

Arizona Mama wrote:
> So far I'm really NOT impressed. I tried several of your suggestions (i.e.
> turn off the virus search in e-mail... didn't have it on in the first place!)
> Called local COX communications go get the STM}..whatever and got that
> put in, and it still won't send my e-mails. I NEED this to work for my work
> (I sell real estate and cannot send files to clients like this.
> PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
> one to read and do a few thousand steps. I need to be walked through this
> problem to get this mess to work!
>
> I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
> absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
> cannot file items and NOW I'm told by the cable company that to be connected
> to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
> where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!


If you travel then your simplest method is to use Hotmail, Yahoo, Gmail
or similar and read / send using Internet Explorer via the service you
chose. Cox probably could set this up for you to use at home with
Windows Mail and when you are away using the Internet, but it sounds
like you or they have already abandoned that idea.

How did you set up and use email on your previous computer?
Email in Vista's Windows Mail program is set up just like it was
in XP's Outlook Express.

Cox (like most cable companies) is extremely bad at supporting
requirements for travelers. We have no control over your choice
in Internet providers.

In order for us to be able to help you, we need to see a copy of
the error message you are getting when you try to send email.

--
Gary VanderMolen, MS-MVP (Mail)


"Arizona Mama" <Arizona Mama@discussions.microsoft.com> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@microsoft.com...
> So far I'm really NOT impressed. I tried several of your suggestions (i.e.
> turn off the virus search in e-mail... didn't have it on in the first place!)
> Called local COX communications go get the STM}..whatever and got that
> put in, and it still won't send my e-mails. I NEED this to work for my work
> (I sell real estate and cannot send files to clients like this.
> PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
> one to read and do a few thousand steps. I need to be walked through this
> problem to get this mess to work!
>
> I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
> absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
> cannot file items and NOW I'm told by the cable company that to be connected
> to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
> where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!

Hello. I too am having troubles with both Windows Mail and Outlook 2000. My
Vista package came with Windows Mail, but I prefered Office 2000 (with Word,
Outlook, etc.) A while back I read a post to delete the KB933928 update and
that fixed an initial problem. Since then though I can not open Contacts
when I have a new message open...it gives me the error "The messaging
interface has returned an unknown error. If the problem persists please
restart Outlook." Also, just in the past couple of days I updated from AVG
7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive
them. I can send and receive from Windows Mail, but I can not open my
Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed
7.5, but no improvement. Any thoughts/suggestion would be greatly
appreciated? Thank you.

"Gary VanderMolen" wrote:

> How did you set up and use email on your previous computer?
> Email in Vista's Windows Mail program is set up just like it was
> in XP's Outlook Express.
>
> Cox (like most cable companies) is extremely bad at supporting
> requirements for travelers. We have no control over your choice
> in Internet providers.
>
> In order for us to be able to help you, we need to see a copy of
> the error message you are getting when you try to send email.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Arizona Mama" <Arizona Mama@discussions.microsoft.com> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@microsoft.com...
> > So far I'm really NOT impressed. I tried several of your suggestions (i.e.
> > turn off the virus search in e-mail... didn't have it on in the first place!)
> > Called local COX communications go get the STM}..whatever and got that
> > put in, and it still won't send my e-mails. I NEED this to work for my work
> > (I sell real estate and cannot send files to clients like this.
> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
> > one to read and do a few thousand steps. I need to be walked through this
> > problem to get this mess to work!
> >
> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
> > cannot file items and NOW I'm told by the cable company that to be connected
> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!
>

Outlook 2000 is not fully Vista-compatible. For more on this, see
http://www.outlook-tips.net/howto/vista.htm
Specifically, Outlook 2000 interferes with the Contacts for Windows Mail.

I can't comment on your other Outlook-specific problem because this is
not an Outlook forum. The Outlook experts tend to hang out here:

http://www.microsoft.com/communities...utlook.general

--
Gary VanderMolen, MS-MVP (Mail)


"dangoebel" <dangoebel@discussions.microsoft.com> wrote in message news:42530A5B-FAE7-49F2-B0D8-129E3FE6AFFA@microsoft.com...
> Hello. I too am having troubles with both Windows Mail and Outlook 2000. My
> Vista package came with Windows Mail, but I prefered Office 2000 (with Word,
> Outlook, etc.) A while back I read a post to delete the KB933928 update and
> that fixed an initial problem. Since then though I can not open Contacts
> when I have a new message open...it gives me the error "The messaging
> interface has returned an unknown error. If the problem persists please
> restart Outlook." Also, just in the past couple of days I updated from AVG
> 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive
> them. I can send and receive from Windows Mail, but I can not open my
> Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed
> 7.5, but no improvement. Any thoughts/suggestion would be greatly
> appreciated? Thank you.
>
> "Gary VanderMolen" wrote:
>
>> How did you set up and use email on your previous computer?
>> Email in Vista's Windows Mail program is set up just like it was
>> in XP's Outlook Express.
>>
>> Cox (like most cable companies) is extremely bad at supporting
>> requirements for travelers. We have no control over your choice
>> in Internet providers.
>>
>> In order for us to be able to help you, we need to see a copy of
>> the error message you are getting when you try to send email.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Arizona Mama" <Arizona Mama@discussions.microsoft.com> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@microsoft.com...
>> > So far I'm really NOT impressed. I tried several of your suggestions (i.e.
>> > turn off the virus search in e-mail... didn't have it on in the first place!)
>> > Called local COX communications go get the STM}..whatever and got that
>> > put in, and it still won't send my e-mails. I NEED this to work for my work
>> > (I sell real estate and cannot send files to clients like this.
>> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
>> > one to read and do a few thousand steps. I need to be walked through this
>> > problem to get this mess to work!
>> >
>> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
>> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
>> > cannot file items and NOW I'm told by the cable company that to be connected
>> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
>> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!
>>

Thanks for the info. Gary. It looks like (from reading the posts on the
other site) I should give up trying to use Outlook 2000 and maybe switch to
WM. I will try to uninstall Outlook and see if WM works better. Thanks
again.

"Gary VanderMolen" wrote:

> Outlook 2000 is not fully Vista-compatible. For more on this, see
> http://www.outlook-tips.net/howto/vista.htm
> Specifically, Outlook 2000 interferes with the Contacts for Windows Mail.
>
> I can't comment on your other Outlook-specific problem because this is
> not an Outlook forum. The Outlook experts tend to hang out here:
>
> http://www.microsoft.com/communities...utlook.general
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "dangoebel" <dangoebel@discussions.microsoft.com> wrote in message news:42530A5B-FAE7-49F2-B0D8-129E3FE6AFFA@microsoft.com...
> > Hello. I too am having troubles with both Windows Mail and Outlook 2000. My
> > Vista package came with Windows Mail, but I prefered Office 2000 (with Word,
> > Outlook, etc.) A while back I read a post to delete the KB933928 update and
> > that fixed an initial problem. Since then though I can not open Contacts
> > when I have a new message open...it gives me the error "The messaging
> > interface has returned an unknown error. If the problem persists please
> > restart Outlook." Also, just in the past couple of days I updated from AVG
> > 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive
> > them. I can send and receive from Windows Mail, but I can not open my
> > Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed
> > 7.5, but no improvement. Any thoughts/suggestion would be greatly
> > appreciated? Thank you.
> >
> > "Gary VanderMolen" wrote:
> >
> >> How did you set up and use email on your previous computer?
> >> Email in Vista's Windows Mail program is set up just like it was
> >> in XP's Outlook Express.
> >>
> >> Cox (like most cable companies) is extremely bad at supporting
> >> requirements for travelers. We have no control over your choice
> >> in Internet providers.
> >>
> >> In order for us to be able to help you, we need to see a copy of
> >> the error message you are getting when you try to send email.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Arizona Mama" <Arizona Mama@discussions.microsoft.com> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@microsoft.com...
> >> > So far I'm really NOT impressed. I tried several of your suggestions (i.e.
> >> > turn off the virus search in e-mail... didn't have it on in the first place!)
> >> > Called local COX communications go get the STM}..whatever and got that
> >> > put in, and it still won't send my e-mails. I NEED this to work for my work
> >> > (I sell real estate and cannot send files to clients like this.
> >> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
> >> > one to read and do a few thousand steps. I need to be walked through this
> >> > problem to get this mess to work!
> >> >
> >> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
> >> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
> >> > cannot file items and NOW I'm told by the cable company that to be connected
> >> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
> >> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!
> >>
>

If you can get a copy of Outlook 2003, it works great in Vista, and
doesn't affect Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"dangoebel" <dangoebel@discussions.microsoft.com> wrote in message news:FEE205B2-8EDC-4FF5-B8EA-CCB2A32E245F@microsoft.com...
> Thanks for the info. Gary. It looks like (from reading the posts on the
> other site) I should give up trying to use Outlook 2000 and maybe switch to
> WM. I will try to uninstall Outlook and see if WM works better. Thanks
> again.
>
> "Gary VanderMolen" wrote:
>
>> Outlook 2000 is not fully Vista-compatible. For more on this, see
>> http://www.outlook-tips.net/howto/vista.htm
>> Specifically, Outlook 2000 interferes with the Contacts for Windows Mail.
>>
>> I can't comment on your other Outlook-specific problem because this is
>> not an Outlook forum. The Outlook experts tend to hang out here:
>>
>> http://www.microsoft.com/communities...utlook.general
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "dangoebel" <dangoebel@discussions.microsoft.com> wrote in message news:42530A5B-FAE7-49F2-B0D8-129E3FE6AFFA@microsoft.com...
>> > Hello. I too am having troubles with both Windows Mail and Outlook 2000. My
>> > Vista package came with Windows Mail, but I prefered Office 2000 (with Word,
>> > Outlook, etc.) A while back I read a post to delete the KB933928 update and
>> > that fixed an initial problem. Since then though I can not open Contacts
>> > when I have a new message open...it gives me the error "The messaging
>> > interface has returned an unknown error. If the problem persists please
>> > restart Outlook." Also, just in the past couple of days I updated from AVG
>> > 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive
>> > them. I can send and receive from Windows Mail, but I can not open my
>> > Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed
>> > 7.5, but no improvement. Any thoughts/suggestion would be greatly
>> > appreciated? Thank you.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> How did you set up and use email on your previous computer?
>> >> Email in Vista's Windows Mail program is set up just like it was
>> >> in XP's Outlook Express.
>> >>
>> >> Cox (like most cable companies) is extremely bad at supporting
>> >> requirements for travelers. We have no control over your choice
>> >> in Internet providers.
>> >>
>> >> In order for us to be able to help you, we need to see a copy of
>> >> the error message you are getting when you try to send email.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Arizona Mama" <Arizona Mama@discussions.microsoft.com> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@microsoft.com...
>> >> > So far I'm really NOT impressed. I tried several of your suggestions (i.e.
>> >> > turn off the virus search in e-mail... didn't have it on in the first place!)
>> >> > Called local COX communications go get the STM}..whatever and got that
>> >> > put in, and it still won't send my e-mails. I NEED this to work for my work
>> >> > (I sell real estate and cannot send files to clients like this.
>> >> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT
>> >> > one to read and do a few thousand steps. I need to be walked through this
>> >> > problem to get this mess to work!
>> >> >
>> >> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I
>> >> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel,
>> >> > cannot file items and NOW I'm told by the cable company that to be connected
>> >> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what,
>> >> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!!
>> >>
>>