can't open attachments in my new Vista Windows Mail ?

Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
the attachments in my Inbox mail, getting a warning message saying "Works was
unable to open the project you selected. The file may be corrupted"... I
tested the attach. with N/A/V and it was fine - What should I use to open the
attachments ? I am getting the same message when I try to open any DOC in my
Documents, these I imported from my previous setup although I can open any
pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
really frustrated .. grateful for any suggestions as I have tried a few
simple alternatives without success ....Harold E


--

If you can't open saved .doc files, then it's not an email problem.
Microsoft Works is supposed to be able to open .doc files.
You may have to reset the file associations for Works in
Default Programs.

Gary VanderMolen

"Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> the attachments in my Inbox mail, getting a warning message saying "Works was
> unable to open the project you selected. The file may be corrupted"... I
> tested the attach. with N/A/V and it was fine - What should I use to open the
> attachments ? I am getting the same message when I try to open any DOC in my
> Documents, these I imported from my previous setup although I can open any
> pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
> really frustrated .. grateful for any suggestions as I have tried a few
> simple alternatives without success ....Harold E

"Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> the attachments in my Inbox mail, getting a warning message saying "Works
> was
> unable to open the project you selected. The file may be corrupted"... I
> tested the attach. with N/A/V and it was fine - What should I use to open
> the
> attachments ?

Try it after removing the NAV.

"Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> the attachments in my Inbox mail, getting a warning message saying "Works
> was
> unable to open the project you selected. The file may be corrupted"... I
> tested the attach. with N/A/V and it was fine - What should I use to open
> the
> attachments ? I am getting the same message when I try to open any DOC in
> my
> Documents, these I imported from my previous setup although I can open any
> pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
> really frustrated .. grateful for any suggestions as I have tried a few
> simple alternatives without success ....Harold E


Are the documents Works documents or Word documents? Normally the Works
program cannot open Word DOC files unless it was the Word Suite that came
with Word.

At the very least turn off email scanning in Norton. Better yet, uninstall
it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Dear Mr. Saunders,

I'm sorry. I just don't really understand the previous answers. I get emails
with .doc attachments and when I try to open them the message appears "works
was unable to open the project you selected. the file may be corrupted".

I am using Windows vista, windows mail and works. I have checked: the
default settings to .doc is set to works.

How do I resolve this issue? Alas, I'm not very bright when it comes to
computers.

Thanks in advance,

Not-so-superdutch



"Frank Saunders, MS-MVP OE/WM" wrote:

> "Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
> news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> > Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> > the attachments in my Inbox mail, getting a warning message saying "Works
> > was
> > unable to open the project you selected. The file may be corrupted"... I
> > tested the attach. with N/A/V and it was fine - What should I use to open
> > the
> > attachments ? I am getting the same message when I try to open any DOC in
> > my
> > Documents, these I imported from my previous setup although I can open any
> > pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
> > really frustrated .. grateful for any suggestions as I have tried a few
> > simple alternatives without success ....Harold E
>
>
> Are the documents Works documents or Word documents? Normally the Works
> program cannot open Word DOC files unless it was the Word Suite that came
> with Word.
>
> At the very least turn off email scanning in Norton. Better yet, uninstall
> it.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>

As Frank already stated, your Works program was not designed
to open documents created in Microsoft Word. The only exception
is Works Suite which includes a copy of Word. Get the free Word Viewer:
http://www.microsoft.com/downloads/d...displaylang=en

Gary VanderMolen

"not-so-superdutch" <not-so-superdutch@discussions.microsoft.com> wrote in message
news:B613D522-175E-4526-BF13-DBAE11EFBBFD@microsoft.com...
> Dear Mr. Saunders,
>
> I'm sorry. I just don't really understand the previous answers. I get emails
> with .doc attachments and when I try to open them the message appears "works
> was unable to open the project you selected. the file may be corrupted".
>
> I am using Windows vista, windows mail and works. I have checked: the
> default settings to .doc is set to works.
>
> How do I resolve this issue? Alas, I'm not very bright when it comes to
> computers.
>
> Thanks in advance,
>
> Not-so-superdutch
>
>
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
>> news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
>> > Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
>> > the attachments in my Inbox mail, getting a warning message saying "Works
>> > was
>> > unable to open the project you selected. The file may be corrupted"... I
>> > tested the attach. with N/A/V and it was fine - What should I use to open
>> > the
>> > attachments ? I am getting the same message when I try to open any DOC in
>> > my
>> > Documents, these I imported from my previous setup although I can open any
>> > pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
>> > really frustrated .. grateful for any suggestions as I have tried a few
>> > simple alternatives without success ....Harold E
>>
>>
>> Are the documents Works documents or Word documents? Normally the Works
>> program cannot open Word DOC files unless it was the Word Suite that came
>> with Word.
>>
>> At the very least turn off email scanning in Norton. Better yet, uninstall
>> it.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> http://www.fjsmjs.com
>> Answer in newsgroup. Don't expect an answer to email.
>>
>>

Dear Mr. Vandermolen,

Thanks for your quick reply. I have downloaded the Word Viewer. But - and
this is probably very stupid - how do I get to files with the email
attechments? I can't find them.

My computer is brand new (A Dell Inspiron). Vista, windows mail and works
were preinstalles. I haven't changed anything.

Can you tell me how to get there? And do I have to do this procedure every
time (most emails with attachments I get are .doc).

Apologies for my ignorance and thanks in advance.

Not-so-superdutch

"Gary VanderMolen" wrote:

> As Frank already stated, your Works program was not designed
> to open documents created in Microsoft Word. The only exception
> is Works Suite which includes a copy of Word. Get the free Word Viewer:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> Gary VanderMolen
>
> "not-so-superdutch" <not-so-superdutch@discussions.microsoft.com> wrote in message
> news:B613D522-175E-4526-BF13-DBAE11EFBBFD@microsoft.com...
> > Dear Mr. Saunders,
> >
> > I'm sorry. I just don't really understand the previous answers. I get emails
> > with .doc attachments and when I try to open them the message appears "works
> > was unable to open the project you selected. the file may be corrupted".
> >
> > I am using Windows vista, windows mail and works. I have checked: the
> > default settings to .doc is set to works.
> >
> > How do I resolve this issue? Alas, I'm not very bright when it comes to
> > computers.
> >
> > Thanks in advance,
> >
> > Not-so-superdutch
> >
> >
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> >> "Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
> >> news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> >> > Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> >> > the attachments in my Inbox mail, getting a warning message saying "Works
> >> > was
> >> > unable to open the project you selected. The file may be corrupted"... I
> >> > tested the attach. with N/A/V and it was fine - What should I use to open
> >> > the
> >> > attachments ? I am getting the same message when I try to open any DOC in
> >> > my
> >> > Documents, these I imported from my previous setup although I can open any
> >> > pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
> >> > really frustrated .. grateful for any suggestions as I have tried a few
> >> > simple alternatives without success ....Harold E
> >>
> >>
> >> Are the documents Works documents or Word documents? Normally the Works
> >> program cannot open Word DOC files unless it was the Word Suite that came
> >> with Word.
> >>
> >> At the very least turn off email scanning in Norton. Better yet, uninstall
> >> it.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> http://www.fjsmjs.com
> >> Answer in newsgroup. Don't expect an answer to email.
> >>
> >>
>
>
>

While viewing the email in the preview pane, you can click on
File > Save Attachments. Then navigate to where the .doc attachment
was saved, double-click on it. If the file association has not yet been
set up, it will ask you to choose a program to open with, and you can
make that selection (Word Viewer) permanent. From then on, you
should be able to open .doc attachments directly from within
Windows Mail. If you need to edit that .doc attachment, it is best to
save it first, then work with the saved copy. Apparently though, you
have no way to edit .doc files for now.

Gary VanderMolen, super-Dutch :-)

"not-so-superdutch" <notsosuperdutch@discussions.microsoft.com> wrote in message
news:344A35C9-4298-4627-8F2A-B105F510C94D@microsoft.com...
> Dear Mr. Vandermolen,
>
> Thanks for your quick reply. I have downloaded the Word Viewer. But - and
> this is probably very stupid - how do I get to files with the email
> attechments? I can't find them.
>
> My computer is brand new (A Dell Inspiron). Vista, windows mail and works
> were preinstalles. I haven't changed anything.
>
> Can you tell me how to get there? And do I have to do this procedure every
> time (most emails with attachments I get are .doc).
>
> Apologies for my ignorance and thanks in advance.
>
> Not-so-superdutch
>
> "Gary VanderMolen" wrote:
>
>> As Frank already stated, your Works program was not designed
>> to open documents created in Microsoft Word. The only exception
>> is Works Suite which includes a copy of Word. Get the free Word Viewer:
>> http://www.microsoft.com/downloads/d...displaylang=en
>>
>> Gary VanderMolen
>>
>> "not-so-superdutch" <not-so-superdutch@discussions.microsoft.com> wrote in message
>> news:B613D522-175E-4526-BF13-DBAE11EFBBFD@microsoft.com...
>> > Dear Mr. Saunders,
>> >
>> > I'm sorry. I just don't really understand the previous answers. I get emails
>> > with .doc attachments and when I try to open them the message appears "works
>> > was unable to open the project you selected. the file may be corrupted".
>> >
>> > I am using Windows vista, windows mail and works. I have checked: the
>> > default settings to .doc is set to works.
>> >
>> > How do I resolve this issue? Alas, I'm not very bright when it comes to
>> > computers.
>> >
>> > Thanks in advance,
>> >
>> > Not-so-superdutch
>> >
>> >
>> >
>> > "Frank Saunders, MS-MVP OE/WM" wrote:
>> >
>> >> "Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
>> >> news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
>> >> > Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
>> >> > the attachments in my Inbox mail, getting a warning message saying "Works
>> >> > was
>> >> > unable to open the project you selected. The file may be corrupted"... I
>> >> > tested the attach. with N/A/V and it was fine - What should I use to open
>> >> > the
>> >> > attachments ? I am getting the same message when I try to open any DOC in
>> >> > my
>> >> > Documents, these I imported from my previous setup although I can open any
>> >> > pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
>> >> > really frustrated .. grateful for any suggestions as I have tried a few
>> >> > simple alternatives without success ....Harold E
>> >>
>> >>
>> >> Are the documents Works documents or Word documents? Normally the Works
>> >> program cannot open Word DOC files unless it was the Word Suite that came
>> >> with Word.
>> >>
>> >> At the very least turn off email scanning in Norton. Better yet, uninstall
>> >> it.
>> >>
>> >> --
>> >> Frank Saunders, MS-MVP OE/WM
>> >> http://www.fjsmjs.com
>> >> Answer in newsgroup. Don't expect an answer to email.
>> >>
>> >>
>>
>>
>>

Yes! Thanks. Dank je wel.


"Gary VanderMolen" wrote:

> While viewing the email in the preview pane, you can click on
> File > Save Attachments. Then navigate to where the .doc attachment
> was saved, double-click on it. If the file association has not yet been
> set up, it will ask you to choose a program to open with, and you can
> make that selection (Word Viewer) permanent. From then on, you
> should be able to open .doc attachments directly from within
> Windows Mail. If you need to edit that .doc attachment, it is best to
> save it first, then work with the saved copy. Apparently though, you
> have no way to edit .doc files for now.
>
> Gary VanderMolen, super-Dutch :-)
>
> "not-so-superdutch" <notsosuperdutch@discussions.microsoft.com> wrote in message
> news:344A35C9-4298-4627-8F2A-B105F510C94D@microsoft.com...
> > Dear Mr. Vandermolen,
> >
> > Thanks for your quick reply. I have downloaded the Word Viewer. But - and
> > this is probably very stupid - how do I get to files with the email
> > attechments? I can't find them.
> >
> > My computer is brand new (A Dell Inspiron). Vista, windows mail and works
> > were preinstalles. I haven't changed anything.
> >
> > Can you tell me how to get there? And do I have to do this procedure every
> > time (most emails with attachments I get are .doc).
> >
> > Apologies for my ignorance and thanks in advance.
> >
> > Not-so-superdutch
> >
> > "Gary VanderMolen" wrote:
> >
> >> As Frank already stated, your Works program was not designed
> >> to open documents created in Microsoft Word. The only exception
> >> is Works Suite which includes a copy of Word. Get the free Word Viewer:
> >> http://www.microsoft.com/downloads/d...displaylang=en
> >>
> >> Gary VanderMolen
> >>
> >> "not-so-superdutch" <not-so-superdutch@discussions.microsoft.com> wrote in message
> >> news:B613D522-175E-4526-BF13-DBAE11EFBBFD@microsoft.com...
> >> > Dear Mr. Saunders,
> >> >
> >> > I'm sorry. I just don't really understand the previous answers. I get emails
> >> > with .doc attachments and when I try to open them the message appears "works
> >> > was unable to open the project you selected. the file may be corrupted".
> >> >
> >> > I am using Windows vista, windows mail and works. I have checked: the
> >> > default settings to .doc is set to works.
> >> >
> >> > How do I resolve this issue? Alas, I'm not very bright when it comes to
> >> > computers.
> >> >
> >> > Thanks in advance,
> >> >
> >> > Not-so-superdutch
> >> >
> >> >
> >> >
> >> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >> >
> >> >> "Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
> >> >> news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> >> >> > Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> >> >> > the attachments in my Inbox mail, getting a warning message saying "Works
> >> >> > was
> >> >> > unable to open the project you selected. The file may be corrupted"... I
> >> >> > tested the attach. with N/A/V and it was fine - What should I use to open
> >> >> > the
> >> >> > attachments ? I am getting the same message when I try to open any DOC in
> >> >> > my
> >> >> > Documents, these I imported from my previous setup although I can open any
> >> >> > pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
> >> >> > really frustrated .. grateful for any suggestions as I have tried a few
> >> >> > simple alternatives without success ....Harold E
> >> >>
> >> >>
> >> >> Are the documents Works documents or Word documents? Normally the Works
> >> >> program cannot open Word DOC files unless it was the Word Suite that came
> >> >> with Word.
> >> >>
> >> >> At the very least turn off email scanning in Norton. Better yet, uninstall
> >> >> it.
> >> >>
> >> >> --
> >> >> Frank Saunders, MS-MVP OE/WM
> >> >> http://www.fjsmjs.com
> >> >> Answer in newsgroup. Don't expect an answer to email.
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

"not-so-superdutch" wrote:

> Yes! Thanks. Dank je wel.
>
>
> "Gary VanderMolen" wrote:
>
> > While viewing the email in the preview pane, you can click on
> > File > Save Attachments. Then navigate to where the .doc attachment
> > was saved, double-click on it. If the file association has not yet been
> > set up, it will ask you to choose a program to open with, and you can
> > make that selection (Word Viewer) permanent. From then on, you
> > should be able to open .doc attachments directly from within
> > Windows Mail. If you need to edit that .doc attachment, it is best to
> > save it first, then work with the saved copy. Apparently though, you
> > have no way to edit .doc files for now.
> >
> > Gary VanderMolen, super-Dutch :-)
> >
> > "not-so-superdutch" <notsosuperdutch@discussions.microsoft.com> wrote in message
> > news:344A35C9-4298-4627-8F2A-B105F510C94D@microsoft.com...
> > > Dear Mr. Vandermolen,
> > >
> > > Thanks for your quick reply. I have downloaded the Word Viewer. But - and
> > > this is probably very stupid - how do I get to files with the email
> > > attechments? I can't find them.
> > >
> > > My computer is brand new (A Dell Inspiron). Vista, windows mail and works
> > > were preinstalles. I haven't changed anything.
> > >
> > > Can you tell me how to get there? And do I have to do this procedure every
> > > time (most emails with attachments I get are .doc).
> > >
> > > Apologies for my ignorance and thanks in advance.
> > >
> > > Not-so-superdutch
> > >
> > > "Gary VanderMolen" wrote:
> > >
> > >> As Frank already stated, your Works program was not designed
> > >> to open documents created in Microsoft Word. The only exception
> > >> is Works Suite which includes a copy of Word. Get the free Word Viewer:
> > >> http://www.microsoft.com/downloads/d...displaylang=en
> > >>
> > >> Gary VanderMolen
> > >>
> > >> "not-so-superdutch" <not-so-superdutch@discussions.microsoft.com> wrote in message
> > >> news:B613D522-175E-4526-BF13-DBAE11EFBBFD@microsoft.com...
> > >> > Dear Mr. Saunders,
> > >> >
> > >> > I'm sorry. I just don't really understand the previous answers. I get emails
> > >> > with .doc attachments and when I try to open them the message appears "works
> > >> > was unable to open the project you selected. the file may be corrupted".
> > >> >
> > >> > I am using Windows vista, windows mail and works. I have checked: the
> > >> > default settings to .doc is set to works.
> > >> >
> > >> > How do I resolve this issue? Alas, I'm not very bright when it comes to
> > >> > computers.
> > >> >
> > >> > Thanks in advance,
> > >> >
> > >> > Not-so-superdutch
> > >> >
> > >> >
> > >> >
> > >> > "Frank Saunders, MS-MVP OE/WM" wrote:
> > >> >
> > >> >> "Harold English" <HaroldEnglish@discussions.microsoft.com> wrote in message
> > >> >> news:B6A731B6-531A-49CD-9108-E83E54EA3F59@microsoft.com...
> > >> >> > Hi -Just bought Vista with Windows mail, seems to be fine but I can't open
> > >> >> > the attachments in my Inbox mail, getting a warning message saying "Works
> > >> >> > was
> > >> >> > unable to open the project you selected. The file may be corrupted"... I
> > >> >> > tested the attach. with N/A/V and it was fine - What should I use to open
> > >> >> > the
> > >> >> > attachments ? I am getting the same message when I try to open any DOC in
> > >> >> > my
> > >> >> > Documents, these I imported from my previous setup although I can open any
> > >> >> > pic (jpeg) in the same folders ! I am a silver surfer and it's getting me
> > >> >> > really frustrated .. grateful for any suggestions as I have tried a few
> > >> >> > simple alternatives without success ....Harold E
> > >> >>
> > >> >>
> > >> >> Are the documents Works documents or Word documents? Normally the Works
> > >> >> program cannot open Word DOC files unless it was the Word Suite that came
> > >> >> with Word.
> > >> >>
> > >> >> At the very least turn off email scanning in Norton. Better yet, uninstall
> > >> >> it.
> > >> >>
> > >> >> --
> > >> >> Frank Saunders, MS-MVP OE/WM
> > >> >> http://www.fjsmjs.com
> > >> >> Answer in newsgroup. Don't expect an answer to email.
> > >> >>
> > >> >>
> > >>
> > >>
> > >>
> >
> >
> >