Unable to send email

I am also receiving the following error message when I try to send an email.

The connection to the server has failed. Subject 'Fw: Emailing: don 041',
Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

I have been on the phone with my service provider and they have checked
everything on their end and said that it is a problem with Microsoft. I have
also, after reviewing other posts, changed my port from 25 to 80 & 587 and
neither have fixed the problem. I have also uninstalled my antivirus
program. Still nothing--
I am very frustrated and confused--Help!!

I having the exact same problem

"doodles" wrote:

> I am also receiving the following error message when I try to send an email.
>
> The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> I have been on the phone with my service provider and they have checked
> everything on their end and said that it is a problem with Microsoft. I have
> also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> neither have fixed the problem. I have also uninstalled my antivirus
> program. Still nothing--
> I am very frustrated and confused--Help!!

Was your Internet connection being obtained from sccc.tv at the time
you got that error message?

I notice that mail.sccc.tv doesn't respond to port 25 or 587 connection
requests from off-network origins. I also can't find an email setup page
at http://sccc.tv.

--
Gary VanderMolen, MS-MVP (Mail)


"doodles" <doodles@discussions.microsoft.com> wrote in message news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@microsoft.com...
>I am also receiving the following error message when I try to send an email.
>
> The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> I have been on the phone with my service provider and they have checked
> everything on their end and said that it is a problem with Microsoft. I have
> also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> neither have fixed the problem. I have also uninstalled my antivirus
> program. Still nothing--
> I am very frustrated and confused--Help!!

It is doubtful that your problem is exactly the same.
Please post your exact and complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Regent" <Regent@discussions.microsoft.com> wrote in message news:05C4E099-D8E8-41EF-8F9B-B7E1E0935413@microsoft.com...
>I having the exact same problem
>
> "doodles" wrote:
>
>> I am also receiving the following error message when I try to send an email.
>>
>> The connection to the server has failed. Subject 'Fw: Emailing: don 041',
>> Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
>> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>>
>> I have been on the phone with my service provider and they have checked
>> everything on their end and said that it is a problem with Microsoft. I have
>> also, after reviewing other posts, changed my port from 25 to 80 & 587 and
>> neither have fixed the problem. I have also uninstalled my antivirus
>> program. Still nothing--
>> I am very frustrated and confused--Help!!

My error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Steve Safran Cancelled', Account: 'mail.ar-d.com',
Server: 'mail.ar-d.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

"Regent" wrote:

> I having the exact same problem
>
> "doodles" wrote:
>
> > I am also receiving the following error message when I try to send an email.
> >
> > The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> > Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> >
> > I have been on the phone with my service provider and they have checked
> > everything on their end and said that it is a problem with Microsoft. I have
> > also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> > neither have fixed the problem. I have also uninstalled my antivirus
> > program. Still nothing--
> > I am very frustrated and confused--Help!!

Yes, we have been with this internet provider for several months and just
started having this problem. The provider is Southern Coastal Cable which is
a local cable
company. I am not sure what their website would be but I can call and find
out if needed.
"Gary VanderMolen" wrote:

> Was your Internet connection being obtained from sccc.tv at the time
> you got that error message?
>
> I notice that mail.sccc.tv doesn't respond to port 25 or 587 connection
> requests from off-network origins. I also can't find an email setup page
> at http://sccc.tv.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "doodles" <doodles@discussions.microsoft.com> wrote in message news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@microsoft.com...
> >I am also receiving the following error message when I try to send an email.
> >
> > The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> > Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> >
> > I have been on the phone with my service provider and they have checked
> > everything on their end and said that it is a problem with Microsoft. I have
> > also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> > neither have fixed the problem. I have also uninstalled my antivirus
> > program. Still nothing--
> > I am very frustrated and confused--Help!!
>
>
>

As I thought, your problem is quite different.
AR-D.com does not appear to be an Internet service provider (ISP).
As such your real ISP will block any attempt to use someone else's
SMTP server on port 25. For more on this policy, see
http://www.postcastserver.com/help/P..._Blocking.aspx

I can give you some workarounds if you give me the name of your ISP.

--
Gary VanderMolen, MS-MVP (Mail)


"Regent" <Regent@discussions.microsoft.com> wrote in message news:33974F5C-1958-4FB7-9645-E7333929AF55@microsoft.com...
> My error message:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Steve Safran Cancelled', Account: 'mail.ar-d.com',
> Server: 'mail.ar-d.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
> Number: 0x800CCC0F
>
> "Regent" wrote:
>
>> I having the exact same problem

You were sending from home when that problem occurred?
It is more typical to see that problem when using a laptop away from home.

Also, which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"doodles" <doodles@discussions.microsoft.com> wrote in message news:7E33133A-7D06-482C-ABEF-FBF0243DFA70@microsoft.com...
> Yes, we have been with this internet provider for several months and just
> started having this problem. The provider is Southern Coastal Cable which is
> a local cable
> company. I am not sure what their website would be but I can call and find
> out if needed.
> "Gary VanderMolen" wrote:
>
>> Was your Internet connection being obtained from sccc.tv at the time
>> you got that error message?
>>
>> I notice that mail.sccc.tv doesn't respond to port 25 or 587 connection
>> requests from off-network origins. I also can't find an email setup page
>> at http://sccc.tv.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "doodles" <doodles@discussions.microsoft.com> wrote in message news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@microsoft.com...
>> >I am also receiving the following error message when I try to send an email.
>> >
>> > The connection to the server has failed. Subject 'Fw: Emailing: don 041',
>> > Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
>> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>> >
>> > I have been on the phone with my service provider and they have checked
>> > everything on their end and said that it is a problem with Microsoft. I have
>> > also, after reviewing other posts, changed my port from 25 to 80 & 587 and
>> > neither have fixed the problem. I have also uninstalled my antivirus
>> > program. Still nothing--
>> > I am very frustrated and confused--Help!!

"doodles" <doodles@discussions.microsoft.com> wrote in message
news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@microsoft.com...
>I am also receiving the following error message when I try to send an
>email.
>
> The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> I have been on the phone with my service provider and they have checked
> everything on their end and said that it is a problem with Microsoft. I
> have
> also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> neither have fixed the problem. I have also uninstalled my antivirus
> program. Still nothing--
> I am very frustrated and confused--Help!!

Which antivirus program? Some of them need more than just an uninstall
to stop the problems they cause in Windows Mail.

Also, have you asked them which of the over 65,000 ports available will
accept outgoing mail on their outgoing mail server, and what if any other
changes using these ports requires? Not all email providers are alike on
this.

Also, check if your list of installed programs includes Google Toolbar
Google Desktop, or SMS Desktop. If it includes any of these, uninstall
them. Web sites that let you do a Google search are not a problem.

Have you applied this hotfix, with Windows Mail not running?

http://support.microsoft.com/default.aspx/kb/941090

If so, have you checked the Outbox for messages you need to delete?

The problem is on my desktop at work. The antivirus program I have is Trend
Antivirus (which I have already uninstalled) and Webroot Spy Sweeper (which
is still installed).

"Gary VanderMolen" wrote:

> You were sending from home when that problem occurred?
> It is more typical to see that problem when using a laptop away from home.
>
> Also, which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "doodles" <doodles@discussions.microsoft.com> wrote in message news:7E33133A-7D06-482C-ABEF-FBF0243DFA70@microsoft.com...
> > Yes, we have been with this internet provider for several months and just
> > started having this problem. The provider is Southern Coastal Cable which is
> > a local cable
> > company. I am not sure what their website would be but I can call and find
> > out if needed.
> > "Gary VanderMolen" wrote:
> >
> >> Was your Internet connection being obtained from sccc.tv at the time
> >> you got that error message?
> >>
> >> I notice that mail.sccc.tv doesn't respond to port 25 or 587 connection
> >> requests from off-network origins. I also can't find an email setup page
> >> at http://sccc.tv.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "doodles" <doodles@discussions.microsoft.com> wrote in message news:A0BB4367-9DE1-4656-9FE8-AE47767DE521@microsoft.com...
> >> >I am also receiving the following error message when I try to send an email.
> >> >
> >> > The connection to the server has failed. Subject 'Fw: Emailing: don 041',
> >> > Account: 'Work', Server: 'mail.sccc.tv', Protocol: SMTP, Port: 587,
> >> > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
> >> >
> >> > I have been on the phone with my service provider and they have checked
> >> > everything on their end and said that it is a problem with Microsoft. I have
> >> > also, after reviewing other posts, changed my port from 25 to 80 & 587 and
> >> > neither have fixed the problem. I have also uninstalled my antivirus
> >> > program. Still nothing--
> >> > I am very frustrated and confused--Help!!
>