No attachment on email with originalmail.eml file

When I receive an email with an attachment identified as an
"originalmail.eml" file, I can open the email but the attachment is not
included. Is there something I need to do to make this attachment visible?

thanks

"Caillah" <caillah@shaw.ca> wrote in message
news:eH4NpB81IHA.3756@TK2MSFTNGP04.phx.gbl...
> When I receive an email with an attachment identified as an
> "originalmail.eml" file, I can open the email but the attachment is not
> included. Is there something I need to do to make this attachment
> visible?


Tools | Options | Read
Uncheck "Read all messages in plain text".

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

It is already unchecked. It is a pdf file sent from an office email using
Outlook (not Express) coming to a Vista machine using Vista Mail.

thanks,


"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
news:%23sb8alS2IHA.5512@TK2MSFTNGP06.phx.gbl...
> "Caillah" <caillah@shaw.ca> wrote in message
> news:eH4NpB81IHA.3756@TK2MSFTNGP04.phx.gbl...
>> When I receive an email with an attachment identified as an
>> "originalmail.eml" file, I can open the email but the attachment is not
>> included. Is there something I need to do to make this attachment
>> visible?
>
>
> Tools | Options | Read
> Uncheck "Read all messages in plain text".
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply with email

"Caillah" <caillah@shaw.ca> wrote in message
news:uzLX%234S2IHA.5472@TK2MSFTNGP06.phx.gbl...
> It is already unchecked. It is a pdf file sent from an office email using
> Outlook (not Express) coming to a Vista machine using Vista Mail.
>
> thanks,
>
>
> "Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
> news:%23sb8alS2IHA.5512@TK2MSFTNGP06.phx.gbl...
>> "Caillah" <caillah@shaw.ca> wrote in message
>> news:eH4NpB81IHA.3756@TK2MSFTNGP04.phx.gbl...
>>> When I receive an email with an attachment identified as an
>>> "originalmail.eml" file, I can open the email but the attachment is not
>>> included. Is there something I need to do to make this attachment
>>> visible?
>>
>>
>> Tools | Options | Read
>> Uncheck "Read all messages in plain text".
>>
>> --
>> Frank Saunders MS-MVP IE,OE/WM
>> Do not reply with email
>
>

If the mail was sent from Outlook using Outlook's RTF format then WinMail
will never find the attachment. WinMail does not understand Outlook's RTF
format. Ask the Outlook user to please use Plain Text, especially when
sending attachments.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

I have run into a related problem:

When testing CRM 4.0 on VPC 2007, I set it up to receive emails from my
exchange mail id. The first mail that I received in CRM, I had no problem
opening it in CRM, and I replied from CRM. The subsequent reply to the reply
mail, if sent using OWA was causing the body of the mail to appear as
attachment file "originalmail.eml" that opens using Outlook express. However,
there was no problem if the emails were sent from my hotmail web client or
using Outlook 2007 client (not Outlook webaccess). Changing the mail option
from HTML to plain text did not solve. Also mails sent from OWA that were
showing up at the receiving end with message body in "originalmail.eml"
attachment, were appearing perfectly fine in the sent mail folder of OWA.
However, at the receiving end, they were appearing without the message body
(message body was appearing in originalmail.eml attachment). I figured out
that this was happening only if the sender's mail client was based on
OutlookWebaccess, and did not happen if the client was based on Outlook.



the "Caillah" wrote:

> When I receive an email with an attachment identified as an
> "originalmail.eml" file, I can open the email but the attachment is not
> included. Is there something I need to do to make this attachment visible?
>
> thanks
>
>
>

That issue is better handled in a forum that deals with OWA:

http://www.microsoft.com/communities...change.clients
--
Gary VanderMolen, MS-MVP (Mail)


"Raj" <Raj@discussions.microsoft.com> wrote in message news:2E67A1E1-77D3-4281-821A-3E54ED3508CE@microsoft.com...
>I have run into a related problem:
>
> When testing CRM 4.0 on VPC 2007, I set it up to receive emails from my
> exchange mail id. The first mail that I received in CRM, I had no problem
> opening it in CRM, and I replied from CRM. The subsequent reply to the reply
> mail, if sent using OWA was causing the body of the mail to appear as
> attachment file "originalmail.eml" that opens using Outlook express. However,
> there was no problem if the emails were sent from my hotmail web client or
> using Outlook 2007 client (not Outlook webaccess). Changing the mail option
> from HTML to plain text did not solve. Also mails sent from OWA that were
> showing up at the receiving end with message body in "originalmail.eml"
> attachment, were appearing perfectly fine in the sent mail folder of OWA.
> However, at the receiving end, they were appearing without the message body
> (message body was appearing in originalmail.eml attachment). I figured out
> that this was happening only if the sender's mail client was based on
> OutlookWebaccess, and did not happen if the client was based on Outlook.
>
>
>
> the "Caillah" wrote:
>
>> When I receive an email with an attachment identified as an
>> "originalmail.eml" file, I can open the email but the attachment is not
>> included. Is there something I need to do to make this attachment visible?
>>
>> thanks
>>
>>
>>