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cannot send emails

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  #1 (permalink)  
Old 06-24-2008
Rod
 

Posts: n/a
cannot send emails
When trying to send emails it does not send but goes to the outbox with the
message " the connection to the sever has
failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
Error 10060,Error Number: 0x800CCC0E
I use gmail as my provider and have correctly entered the server
details,ticked the authentication box But it won't work!!! Desparatey need
help!!!!
Thanks

--
Rod
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  #2 (permalink)  
Old 06-24-2008
Gary VanderMolen
 

Posts: n/a
Re: cannot send emails
Gmail does not use port 25 for SMTP. Please change your Gmail account
settings as specified by Gmail:
http://mail.google.com/support/bin/a...y?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


"Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
> When trying to send emails it does not send but goes to the outbox with the
> message " the connection to the sever has
> failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> Error 10060,Error Number: 0x800CCC0E
> I use gmail as my provider and have correctly entered the server
> details,ticked the authentication box But it won't work!!! Desparatey need
> help!!!!
> Thanks
>
> --
> Rod

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  #3 (permalink)  
Old 06-24-2008
Bob
 

Posts: n/a
Re: cannot send emails


"Gary VanderMolen" wrote:

> Gmail does not use port 25 for SMTP. Please change your Gmail account
> settings as specified by Gmail:
> http://mail.google.com/support/bin/a...y?answer=86383
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
> > When trying to send emails it does not send but goes to the outbox with the
> > message " the connection to the sever has
> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> > Error 10060,Error Number: 0x800CCC0E
> > I use gmail as my provider and have correctly entered the server
> > details,ticked the authentication box But it won't work!!! Desparatey need
> > help!!!!
> > Thanks
> >
> > --
> > Rod

>

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  #4 (permalink)  
Old 06-24-2008
Bob
 

Posts: n/a
Re: cannot send emails


"Gary VanderMolen" wrote:

> Gmail does not use port 25 for SMTP. Please change your Gmail account
> settings as specified by Gmail:
> http://mail.google.com/support/bin/a...y?answer=86383
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
> > When trying to send emails it does not send but goes to the outbox with the
> > message " the connection to the sever has
> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> > Error 10060,Error Number: 0x800CCC0E
> > I use gmail as my provider and have correctly entered the server
> > details,ticked the authentication box But it won't work!!! Desparatey need
> > help!!!!
> > Thanks
> >
> > --
> > Rod

>

Gary,
I am having the same issues as Rod is/was. Mine tells med the same thing
When trying to send emails it does not send but goes to the outbox with the
message " the connection to the sever has
failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
Error 10060,Error Number: 0x800CCC0E
I am using a Comcast.net email address and have been using this mail for
about 6 months with no real issues. Today, I can not send my mail. My wife is
having the same issue on her laptop. I can send emails from the webmail
protion through comcast, so its on Microsofts end I would think.
thank you
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  #5 (permalink)  
Old 06-24-2008
Gary VanderMolen
 

Posts: n/a
Re: cannot send emails
Read the same response I gave Rod (below).
Gmail requires specific port settings as specified in their instructions.

--
Gary VanderMolen, MS-MVP (Mail)


"Bob" <Bob@discussions.microsoft.com> wrote in message newsE7521C0-889E-4C40-9148-AC32C39DE217@microsoft.com...
>
>
> "Gary VanderMolen" wrote:
>
>> Gmail does not use port 25 for SMTP. Please change your Gmail account
>> settings as specified by Gmail:
>> http://mail.google.com/support/bin/a...y?answer=86383
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
>> > When trying to send emails it does not send but goes to the outbox with the
>> > message " the connection to the sever has
>> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
>> > Error 10060,Error Number: 0x800CCC0E
>> > I use gmail as my provider and have correctly entered the server
>> > details,ticked the authentication box But it won't work!!! Desparatey need
>> > help!!!!
>> > Thanks
>> >
>> > --
>> > Rod

>>

> Gary,
> I am having the same issues as Rod is/was. Mine tells med the same thing
> When trying to send emails it does not send but goes to the outbox with the
> message " the connection to the sever has
> failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> Error 10060,Error Number: 0x800CCC0E
> I am using a Comcast.net email address and have been using this mail for
> about 6 months with no real issues. Today, I can not send my mail. My wife is
> having the same issue on her laptop. I can send emails from the webmail
> protion through comcast, so its on Microsofts end I would think.
> thank you

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  #6 (permalink)  
Old 06-24-2008
Bob
 

Posts: n/a
Re: cannot send emails

Gary,
I do not have Gmail, I have Comcast. I copied Rod's meaasage. My states this
The connection to the server has failed. Subject 'Re: any large N6A Sam
Houston for sale', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E
It will not send any messages. It worked for month before today with no luck
on either computer. Any help?

"Gary VanderMolen" wrote:

> Read the same response I gave Rod (below).
> Gmail requires specific port settings as specified in their instructions.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Bob" <Bob@discussions.microsoft.com> wrote in message newsE7521C0-889E-4C40-9148-AC32C39DE217@microsoft.com...
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Gmail does not use port 25 for SMTP. Please change your Gmail account
> >> settings as specified by Gmail:
> >> http://mail.google.com/support/bin/a...y?answer=86383
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
> >> > When trying to send emails it does not send but goes to the outbox with the
> >> > message " the connection to the sever has
> >> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> >> > Error 10060,Error Number: 0x800CCC0E
> >> > I use gmail as my provider and have correctly entered the server
> >> > details,ticked the authentication box But it won't work!!! Desparatey need
> >> > help!!!!
> >> > Thanks
> >> >
> >> > --
> >> > Rod
> >>

> > Gary,
> > I am having the same issues as Rod is/was. Mine tells med the same thing
> > When trying to send emails it does not send but goes to the outbox with the
> > message " the connection to the sever has
> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> > Error 10060,Error Number: 0x800CCC0E
> > I am using a Comcast.net email address and have been using this mail for
> > about 6 months with no real issues. Today, I can not send my mail. My wife is
> > having the same issue on her laptop. I can send emails from the webmail
> > protion through comcast, so its on Microsofts end I would think.
> > thank you

>

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  #7 (permalink)  
Old 06-24-2008
Gary VanderMolen
 

Posts: n/a
Re: cannot send emails
It gets confusing when you copy someone else's error message.
Thanks for now including yours.
Comcast has been in the process of switching all their users to a different
SMTP port number, apparently without notifying their users adequately.
Use these new instructions:
<http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email>

--
Gary VanderMolen, MS-MVP (Mail)


"Bob" <Bob@discussions.microsoft.com> wrote in message news:822952B1-3C1C-4BFF-8EE8-5BEC7574A1FD@microsoft.com...
>
> Gary,
> I do not have Gmail, I have Comcast. I copied Rod's meaasage. My states this
> The connection to the server has failed. Subject 'Re: any large N6A Sam
> Houston for sale', Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
> 0x800CCC0E
> It will not send any messages. It worked for month before today with no luck
> on either computer. Any help?
>
> "Gary VanderMolen" wrote:
>
>> Read the same response I gave Rod (below).
>> Gmail requires specific port settings as specified in their instructions.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Bob" <Bob@discussions.microsoft.com> wrote in message newsE7521C0-889E-4C40-9148-AC32C39DE217@microsoft.com...
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Gmail does not use port 25 for SMTP. Please change your Gmail account
>> >> settings as specified by Gmail:
>> >> http://mail.google.com/support/bin/a...y?answer=86383
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
>> >> > When trying to send emails it does not send but goes to the outbox with the
>> >> > message " the connection to the sever has
>> >> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
>> >> > Error 10060,Error Number: 0x800CCC0E
>> >> > I use gmail as my provider and have correctly entered the server
>> >> > details,ticked the authentication box But it won't work!!! Desparatey need
>> >> > help!!!!
>> >> > Thanks
>> >> >
>> >> > --
>> >> > Rod
>> >>
>> > Gary,
>> > I am having the same issues as Rod is/was. Mine tells med the same thing
>> > When trying to send emails it does not send but goes to the outbox with the
>> > message " the connection to the sever has
>> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
>> > Error 10060,Error Number: 0x800CCC0E
>> > I am using a Comcast.net email address and have been using this mail for
>> > about 6 months with no real issues. Today, I can not send my mail. My wife is
>> > having the same issue on her laptop. I can send emails from the webmail
>> > protion through comcast, so its on Microsofts end I would think.
>> > thank you

>>

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  #8 (permalink)  
Old 06-25-2008
Rod
 

Posts: n/a
Re: cannot send emails
Gmail states to use port 465 or 587 for SMTP and 995 for POP . Tried those
but still couldn't send mail, still goes to outbox and stays there
Thanks
--
Rod


"Gary VanderMolen" wrote:

> Gmail does not use port 25 for SMTP. Please change your Gmail account
> settings as specified by Gmail:
> http://mail.google.com/support/bin/a...y?answer=86383
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
> > When trying to send emails it does not send but goes to the outbox with the
> > message " the connection to the sever has
> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
> > Error 10060,Error Number: 0x800CCC0E
> > I use gmail as my provider and have correctly entered the server
> > details,ticked the authentication box But it won't work!!! Desparatey need
> > help!!!!
> > Thanks
> >
> > --
> > Rod

>

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  #9 (permalink)  
Old 06-25-2008
 

Posts: n/a
Re: cannot send emails
Did you pay attention to the other changes mentioned besides
just the port numbers?

You may need to click on the Outbox, then either move any
messages you find there to the Drafts folder or delete them.
You may be required to disconnect from the internet to
do this. If any still refuse to do either, download and install
this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you aren't sure whether you have
a 32-bit version of Vista or a 64-bit version, try the hotfix
for the 32-bit version first. Some common antivirus programs,
such as most of those from Norton or McAfee, tend to
cause stuck messages and other problems in Windows
Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix, and hope it will
install again if you need it again. A recent version of the
Trend antivirus program also causes problems in Windows
Mail.

The Vista SP1 update includes this hotfix and more, but
takes longer to install.

"Rod" <rodeers@microsoft.com> wrote in message
news:5AEE5CAE-39F1-466F-A73D-10FE2E846268@microsoft.com...
> Gmail states to use port 465 or 587 for SMTP and 995 for POP . Tried those
> but still couldn't send mail, still goes to outbox and stays there
> Thanks
> --
> Rod
>
>
> "Gary VanderMolen" wrote:
>
>> Gmail does not use port 25 for SMTP. Please change your Gmail account
>> settings as specified by Gmail:
>> http://mail.google.com/support/bin/a...y?answer=86383
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Rod" <rodeers@microsoft.com> wrote in message
>> news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
>> > When trying to send emails it does not send but goes to the outbox with
>> > the
>> > message " the connection to the sever has
>> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port:
>> > 25,Secure(SSL):No,Socket
>> > Error 10060,Error Number: 0x800CCC0E
>> > I use gmail as my provider and have correctly entered the server
>> > details,ticked the authentication box But it won't work!!! Desparatey
>> > need
>> > help!!!!
>> > Thanks
>> >
>> > --
>> > Rod

>>



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  #10 (permalink)  
Old 06-25-2008
Gary VanderMolen
 

Posts: n/a
Re: cannot send emails
Please post the error message you get when using port 465 with SSL.

I don't think you have 'stuck' messages in the outbox because the error
message you got indicates a failure with the server connection.

--
Gary VanderMolen, MS-MVP (Mail)


"Rod" <rodeers@microsoft.com> wrote in message news:5AEE5CAE-39F1-466F-A73D-10FE2E846268@microsoft.com...
> Gmail states to use port 465 or 587 for SMTP and 995 for POP . Tried those
> but still couldn't send mail, still goes to outbox and stays there
> Thanks
> --
> Rod
>
>
> "Gary VanderMolen" wrote:
>
>> Gmail does not use port 25 for SMTP. Please change your Gmail account
>> settings as specified by Gmail:
>> http://mail.google.com/support/bin/a...y?answer=86383
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Rod" <rodeers@microsoft.com> wrote in message news:ACBFC1F8-2408-4E0D-9E53-FAB69C6C5B72@microsoft.com...
>> > When trying to send emails it does not send but goes to the outbox with the
>> > message " the connection to the sever has
>> > failed.Server:'smtp.gmail.com',Protocol:SMTP,Port: 25,Secure(SSL):No,Socket
>> > Error 10060,Error Number: 0x800CCC0E
>> > I use gmail as my provider and have correctly entered the server
>> > details,ticked the authentication box But it won't work!!! Desparatey need
>> > help!!!!
>> > Thanks
>> >
>> > --
>> > Rod

>>

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