If that doesn't cure your problem, most versions of the Norton antivirus
program aren't compatible with Windows Mail, either, so uninstall
the one on the Vista machine. The problems they cause are often slow
to show up though.
The uninstall program for Norton often leaves too much behind,
though, so you often need to download and run this cleanup program
after the uninstall:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
You may even need to remove your email account under Windows Mail,
then restart Windows Mail and add the account again.
If this cures your problem, you may want a replacement antivirus program
that doesn't cause such problems. Most versions of the McAfee antivirus
program and a recent version of the Trend antivirus program are bad choices;
they also cause problems in Windows Mail. I recommend either avast! or
AVG, either one with a custom install where you tell it to leave out the
part
that scans email:
http://www.avast.com/eng/avast_4_home.html
http://free.grisoft.com/ww.download?prd=afe
"Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
news:OGoNQKmzIHA.2292@TK2MSFTNGP03.phx.gbl...
> Google Desktop is not compatible with Windows Mail, so uninstall it.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "confuseddavid@microsoftdiscussions.com"
> <confuseddavid@discussions.microsoft.com> wrote in message
> news:E543B696-1019-4E70-BB28-174701146082@microsoft.com...
>> Sorry, me again. I do appear to have google desktop - is that an issue?
>> Thanks
>>
>> "confuseddavid@microsoftdiscussions.com" wrote:
>>
>>> Thanks for the advice. Virgin have suggested how to remove the old
>>> label by
>>> typing something into the 'run' box on the start menu - trouble is I
>>> can't
>>> find 'run' on vista?
>>> I did have a google toolbar on my old pc but not on the new one. I'm
>>> running Norton 360 on the new one, norton internet security 2008 on the
>>> old
>>> one. Even if I shut it down the problems persist.
>>> Any further help and advice would be most gratefully received.
>>>
>>> Cheers
>>>
>>> "robertmiles@bellsouthNOSPAM.net" wrote:
>>>
>>> >
>>> > "David" <confuseddavid@discussions.microsoft.com> wrote in message
>>> > news:802E4034-61B3-44BF-B666-C970496CFEA8@microsoft.com...
>>> > > I've just upgraded to a new pc with vista and windows mail from Xp &
>>> > > outlook
>>> > > express (with virgin). To save my files and emails etc I used
>>> > > windows
>>> > > easy
>>> > > transfer software and copied the files to an external hard drive and
>>> > > then
>>> > > loaded it to the new PC. I initially had problems as my modem
>>> > > didn't
>>> > > install
>>> > > but virgin sent me a wireless connector and all seemed OK. However,
>>> > > when
>>> > > I
>>> > > click on send/receive mail I get an error message 'some errors
>>> > > occured
>>> > > while
>>> > > processing the requsted tasks - please see details below.' But
>>> > > there are
>>> > > no
>>> > > details! I have 3 email addresses. If I click on the little arrow
>>> > > next
>>> > > to
>>> > > send/rec and then click on each email separately there is no
>>> > > problem.
>>> > > Equally, if I click on 'receive all' there is no problem. When I
>>> > > click
>>> > > on
>>> > > send/rec the first time I open windows mail there is no problem, but
>>> > > thereafter always the error message. I've had Virgin remotely
>>> > > controlling
>>> > > the pc for 90 minutes and they can't suss it!
>>> > > Also, bizarrely at the top of the page it says inbox - outlook
>>> > > express
>>> > > provided by virgin net even though I appear to be running windows
>>> > > mail (it
>>> > > certainly isn't the usual outlook I have on my old pc).
>>> > > Did I inadvertently load outlook as well as my emails on top of
>>> > > windows
>>> > > mail
>>> > > and they've kind of merged?
>>> > > I am really confused. Has anyone any experience of this and any
>>> > > suggestions
>>> > > as to what I can do to sort it out relatively easily. Please help!
>>> > > David
>>> >
>>> > It's more likely you've loaded just the old label for the old program
>>> > than
>>> > enough of the old program for them to try merging.
>>> >
>>> > The rest of your problems sound a little bit like a problem I once had
>>> > that
>>> > was caused by interference from an antivirus program. What if any
>>> > antivirus
>>> > programs do you have, and have you ever had a Norton or McAfee
>>> > antivirus program on that computer, even a trial version?
>>> >
>>> > Also check your list of installed programs to see if you have either
>>> > the
>>> > Google Toolbar program or the SMS Desktop program installed. If you
>>> > do, uninstall them since they cause problems in Windows Mail. A web
>>> > site
>>> > that allows you to ask for a Google search is not a problem.
>>> >
>>> >
>>> >
>
Linear Mode
