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outgoing email not working, incoming is fine

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  #11 (permalink)  
Old 05-23-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: outgoing email not working, incoming is fine
"alberto pedesini -parma -italy"
<albertopedesiniparmaitaly@discussions.microsoft.c om> wrote in message
news:55320A57-2EF8-422A-B564-8FE024211139@microsoft.com...
>I click on send/receive message and computer send me :
> 1st. note: Server SMTP doesn't answer after 60 sec.
> 2nd.note:After 60 sec. the same above note.
> 3rd.note: after 60 sec. ' ' ' '
> 4rt. note: Server has interupted connection in unexpected way.
> Server: mail.libero.it -Protocol (SSL):no-Error N. 0x800CCC0F
> The problem is just in sending not in receiving



Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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  #12 (permalink)  
Old 05-27-2008
alberto pedesini -parma -italy
 

Posts: n/a
Re: outgoing email not working, incoming is fine
Il server ha interrotto la connessione in modo inatteso. Ciò potrebbe essere
dovuto a problemi relativi al server o alla rete oppure a un lungo periodo di
inattivitÃ*. Oggetto 'prova', Account: 'alby', Server: 'mail.libero.it',
Protocollo: SMTP, Porta: 25, Protezione (SSL): No, Numero di errore:
0x800CCC0F.
Sorry Gary it's in Italian.
Anyway I bought pc from Dell directly with Mc Afee already installed.
How can i turn off the message scanning from Mc Afee ?

"Gary VanderMolen" wrote:

> On that 4th note, where it gives the "0x800CCC0F" error,
> right-click on the error message, copy, then paste that into
> a reply here. We need to see the unedited/complete error
> message.
>
> This type of problem is often caused by an incompatible
> antivirus program. Which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "alberto pedesini -parma -italy" <albertopedesiniparmaitaly@discussions.microsoft.c om> wrote in message news:55320A57-2EF8-422A-B564-8FE024211139@microsoft.com...
> >I click on send/receive message and computer send me :
> > 1st. note: Server SMTP doesn't answer after 60 sec.
> > 2nd.note:After 60 sec. the same above note.
> > 3rd.note: after 60 sec. ' ' ' '
> > 4rt. note: Server has interupted connection in unexpected way.
> > Server: mail.libero.it -Protocol (SSL):no-Error N. 0x800CCC0F
> > The problem is just in sending not in receiving
> > Gary help me
> > Thanks
> > alberto
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> No need to ask fellow sufferers. :-)
> >> Everyone can get custom help from experts by simply posting the
> >> details of your issue, complete with error messages, if any.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "alberto pedesini -parma -italy" <alberto
> >> pedesini -parma -italy@discussions.microsoft.com> wrote in message
> >> news:9DCA49BE-90CF-4F58-90AA-B34C8F7E203F@microsoft.com...
> >> > Hi Denny,
> >> > I got the same your problem !
> >> > Did you find any solution ?
> >> > Sorry for my bad english
> >> >
> >> > Alberto -Italy
> >> >
> >> >
> >> > "Denny" wrote:
> >> >
> >> >> This is new, I have been using Windows mail for months without problems.
> >> >> I
> >> >> have made no changes.
> >> >> For some reason, I can receive, but not send. Everything goes into my
> >> >> outbox.
> >> >>
> >> >> Can anyone help?
> >> >>
> >> >> I've tried what is suggested in "help" without any change.
> >> >>
> >> >>
> >>
> >>

>

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  #13 (permalink)  
Old 05-27-2008
 

Posts: n/a
Re: outgoing email not working, incoming is fine
I'm not sure there is any way to turn off the message scanning in McAfee.
In most versions, even disabling the whole program doesn't stop it from
causing problems; you have to uninstall it instead. You then often need
to run this cleanup program to take care of what the uninstall leaves
behind:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee& type=TS&ia=1>

You may even need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

If this solves your problem, you may want a replacement antivirus
program that doesn't cause problems in Windows Mail. Most
versions of the Norton antivirus program and a recent version of
the Trend antivirus program are bad choices; they also cause
problems in Windows Mail. I recommend either avast! or AVG,
either one with a custom install that tells it to leave out the part that
scans email. If you want or need to use a paid version, I've seen
the CA Anti-Virus recommended.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/ww.download?prd=afe

http://shop.ca.com/virus/antivirus.aspx

"alberto pedesini -parma -italy"
<albertopedesiniparmaitaly@discussions.microsoft.c om> wrote in message
news:9099D9FA-C917-43DD-A50D-5A61E7CFBFAF@microsoft.com...
> Il server ha interrotto la connessione in modo inatteso. Ciò potrebbe
> essere
> dovuto a problemi relativi al server o alla rete oppure a un lungo periodo
> di
> inattività. Oggetto 'prova', Account: 'alby', Server: 'mail.libero.it',
> Protocollo: SMTP, Porta: 25, Protezione (SSL): No, Numero di errore:
> 0x800CCC0F.
> Sorry Gary it's in Italian.
> Anyway I bought pc from Dell directly with Mc Afee already installed.
> How can i turn off the message scanning from Mc Afee ?
>
> "Gary VanderMolen" wrote:
>
>> On that 4th note, where it gives the "0x800CCC0F" error,
>> right-click on the error message, copy, then paste that into
>> a reply here. We need to see the unedited/complete error
>> message.
>>
>> This type of problem is often caused by an incompatible
>> antivirus program. Which antivirus are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "alberto pedesini -parma -italy"
>> <albertopedesiniparmaitaly@discussions.microsoft.c om> wrote in message
>> news:55320A57-2EF8-422A-B564-8FE024211139@microsoft.com...
>> >I click on send/receive message and computer send me :
>> > 1st. note: Server SMTP doesn't answer after 60 sec.
>> > 2nd.note:After 60 sec. the same above note.
>> > 3rd.note: after 60 sec. ' ' ' '
>> > 4rt. note: Server has interupted connection in unexpected way.
>> > Server: mail.libero.it -Protocol (SSL):no-Error N. 0x800CCC0F
>> > The problem is just in sending not in receiving
>> > Gary help me
>> > Thanks
>> > alberto
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> No need to ask fellow sufferers. :-)
>> >> Everyone can get custom help from experts by simply posting the
>> >> details of your issue, complete with error messages, if any.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "alberto pedesini -parma -italy" <alberto
>> >> pedesini -parma -italy@discussions.microsoft.com> wrote in message
>> >> news:9DCA49BE-90CF-4F58-90AA-B34C8F7E203F@microsoft.com...
>> >> > Hi Denny,
>> >> > I got the same your problem !
>> >> > Did you find any solution ?
>> >> > Sorry for my bad english
>> >> >
>> >> > Alberto -Italy
>> >> >
>> >> >
>> >> > "Denny" wrote:
>> >> >
>> >> >> This is new, I have been using Windows mail for months without
>> >> >> problems.
>> >> >> I
>> >> >> have made no changes.
>> >> >> For some reason, I can receive, but not send. Everything goes into
>> >> >> my
>> >> >> outbox.
>> >> >>
>> >> >> Can anyone help?
>> >> >>
>> >> >> I've tried what is suggested in "help" without any change.
>> >> >>
>> >> >>
>> >>
>> >>

>>



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