can't send or receive e-mails

Hi Carl
Sorrry I just got back to my computer I don't know what AAPT stands for it
is just a provider, I have been with them for over a year and had no problems
and then a few days ago I can no longer send or recieve emails, I have tried
everything everyone has told me but still getting same error,

Gail

"carl" wrote:

> Gail
> Double check your setting (listed below)
> How do I read my emails?
>
> Login to AAPT email to read your email.
>
>
>
>
>
> How do I set up my email account?
>
> You can set this up when you sign up for an AAPT internet service. Or, once
> you’re up and running you’ll need to sign in to AAPT.com.au/Helpyourself and
> look out for the option to Manage my products. Once you’re there you’ll be
> able to add new email accounts, change your password, set an out of office or
> forwarding
>
>
>
>
>
> How do I redirect emails to my other email account (e.g. Hotmail or gmail?)
>
> You’ll need to sign in to AAPT.com.au/Helpyourself and look out for the
> option to All about me. Once you're there click Find me here and [Change it].
> If you tick Automatic forward emails from AAPT, the address you enter in the
> email field will be used for emails from AAPT.
>
>
>
>
>
> I don’t want to log on here to read my emails – can I use another email
> client like Outlook?
>
> Yes you can use other applications to read your email. You'll need the
> following settings:
>
>
>
> Item Setting
> Incoming mail server (POP3) mail.aapt.net.au
> Outgoing mail server (SMTP) mail.aapt.net.au
> Username the email address of the mailbox you created
> Password the password provided when you created the account
>
>
>
>
>
>
>
>
> I want to move to another Internet provider. Can I still keep my AAPT email
> address?
>
> No – afraid not. Once you’ve gone you’ll need to set up a new email account
> with your new provider. We know it’s inconvenient so maybe you should contact
> us before you make up your mind and see if we’ve got more to offer you.
>
> --
> Carl
>
>
> "Gail" wrote:
>
> > Hi I went in and checked everything and now I have a different error message:
> > The connection to the server has failed. Account: 'mail@aapt.net.au', Server:
> > 'mail.aapt.net.au', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
> > Error: 10060, Error Number: 0x800CCC0E
> >
> > "carl" wrote:
> >
> > > If your ISP is at&t there is a fix on there web. You have to enter it as a
> > > sub account with your ISP
> > >
> > >
> > > Carl
> > >
> > > "Gail" wrote:
> > >
> > > > I was able to fix one part with help from here but now I have another error
> > > > message:Your server has unexpectedly terminated the connection. Possible
> > > > causes for this include server problems, network problems, or a long period
> > > > of inactivity. Account: 'mail@aapt.net.au', Server: 'mail.aapt.net.au',
> > > > Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
> > > >
> > > >

Here ia a web site I found http://home.aapt.com.au/Home/

Gail
Does this happen any time of day or just during the day. Dose it work at
night? If so the company can not handle the traffic, get another ISP. If not,
I'm still working on it

--
Carl


"Gail" wrote:

> Hi Carl
> Sorrry I just got back to my computer I don't know what AAPT stands for it
> is just a provider, I have been with them for over a year and had no problems
> and then a few days ago I can no longer send or recieve emails, I have tried
> everything everyone has told me but still getting same error,
>
> Gail
>
> "carl" wrote:
>
> > Gail
> > Double check your setting (listed below)
> > How do I read my emails?
> >
> > Login to AAPT email to read your email.
> >
> >
> >
> >
> >
> > How do I set up my email account?
> >
> > You can set this up when you sign up for an AAPT internet service. Or, once
> > you’re up and running you’ll need to sign in to AAPT.com.au/Helpyourself and
> > look out for the option to Manage my products. Once you’re there you’ll be
> > able to add new email accounts, change your password, set an out of office or
> > forwarding
> >
> >
> >
> >
> >
> > How do I redirect emails to my other email account (e.g. Hotmail or gmail?)
> >
> > You’ll need to sign in to AAPT.com.au/Helpyourself and look out for the
> > option to All about me. Once you're there click Find me here and [Change it].
> > If you tick Automatic forward emails from AAPT, the address you enter in the
> > email field will be used for emails from AAPT.
> >
> >
> >
> >
> >
> > I don’t want to log on here to read my emails – can I use another email
> > client like Outlook?
> >
> > Yes you can use other applications to read your email. You'll need the
> > following settings:
> >
> >
> >
> > Item Setting
> > Incoming mail server (POP3) mail.aapt.net.au
> > Outgoing mail server (SMTP) mail.aapt.net.au
> > Username the email address of the mailbox you created
> > Password the password provided when you created the account
> >
> >
> >
> >
> >
> >
> >
> >
> > I want to move to another Internet provider. Can I still keep my AAPT email
> > address?
> >
> > No – afraid not. Once you’ve gone you’ll need to set up a new email account
> > with your new provider. We know it’s inconvenient so maybe you should contact
> > us before you make up your mind and see if we’ve got more to offer you.
> >
> > --
> > Carl
> >
> >
> > "Gail" wrote:
> >
> > > Hi I went in and checked everything and now I have a different error message:
> > > The connection to the server has failed. Account: 'mail@aapt.net.au', Server:
> > > 'mail.aapt.net.au', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
> > > Error: 10060, Error Number: 0x800CCC0E
> > >
> > > "carl" wrote:
> > >
> > > > If your ISP is at&t there is a fix on there web. You have to enter it as a
> > > > sub account with your ISP
> > > >
> > > >
> > > > Carl
> > > >
> > > > "Gail" wrote:
> > > >
> > > > > I was able to fix one part with help from here but now I have another error
> > > > > message:Your server has unexpectedly terminated the connection. Possible
> > > > > causes for this include server problems, network problems, or a long period
> > > > > of inactivity. Account: 'mail@aapt.net.au', Server: 'mail.aapt.net.au',
> > > > > Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
> > > > >
> > > > >

Do your homework and you'll find out. :-)
http://home.aapt.com.au/At_AAPT/

--
Gary VanderMolen, MS-MVP


"carl" <carl@discussions.microsoft.com> wrote in message
news:A07184E8-D0A9-46B6-A5B1-B0E763D6DB14@microsoft.com...
> What does AAPT stand for?
> --
> Carl
>
>
> "Gary VanderMolen" wrote:
>
>> The ISP most likely is the one mentioned in the error message, AAPT.
>> See http://home.aapt.com.au/Online_with_AAPT/
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "carl" <carl@discussions.microsoft.com> wrote in message
>> news:79791159-569C-46FF-9E2C-D0B71AE7F0C2@microsoft.com...
>> > Who is your ISP? I will find the fix
>> > --
>> > Carl
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Why did you go with customized settings like port 995 and SSL?
>> >> As far as I can tell, your ISP does not support those settings.
>> >> Have you tried the standard settings, port 110 with no SSL?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "Gail" <Gail@discussions.microsoft.com> wrote in message
>> >> news:4A72D9BE-4CEA-40D1-9D0F-DB332C5322F0@microsoft.com...
>> >> > Hi I went in and checked everything and now I have a different error
>> >> > message:
>> >> > The connection to the server has failed. Account:
>> >> > 'mail@aapt.net.au',
>> >> > Server:
>> >> > 'mail.aapt.net.au', Protocol: POP3, Port: 995, Secure(SSL): Yes,
>> >> > Socket
>> >> > Error: 10060, Error Number: 0x800CCC0E
>> >> >
>> >> > "carl" wrote:
>> >> >
>> >> >> If your ISP is at&t there is a fix on there web. You have to enter
>> >> >> it
>> >> >> as
>> >> >> a
>> >> >> sub account with your ISP
>> >> >>
>> >> >>
>> >> >> Carl
>> >> >>
>> >> >> "Gail" wrote:
>> >> >>
>> >> >> > I was able to fix one part with help from here but now I have
>> >> >> > another
>> >> >> > error
>> >> >> > message:Your server has unexpectedly terminated the connection.
>> >> >> > Possible
>> >> >> > causes for this include server problems, network problems, or a
>> >> >> > long
>> >> >> > period
>> >> >> > of inactivity. Account: 'mail@aapt.net.au', Server:
>> >> >> > 'mail.aapt.net.au',
>> >> >> > Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number:
>> >> >> > 0x800CCC0F
>> >>
>> >>
>>
>>

Gail, please post the error message you get using port 110 without SSL.

--
Gary VanderMolen, MS-MVP


"Gail" <Gail@discussions.microsoft.com> wrote in message
news:FF07CFA4-6BB8-424F-9299-6EE4DB6F27A7@microsoft.com...
> Hi Carl
> Sorrry I just got back to my computer I don't know what AAPT stands for it
> is just a provider, I have been with them for over a year and had no
> problems
> and then a few days ago I can no longer send or recieve emails, I have
> tried
> everything everyone has told me but still getting same error,
>
> Gail
>
> "carl" wrote:
>
>> Gail
>> Double check your setting (listed below)
>> How do I read my emails?
>>
>> Login to AAPT email to read your email.
>>
>>
>>
>>
>>
>> How do I set up my email account?
>>
>> You can set this up when you sign up for an AAPT internet service. Or,
>> once
>> you’re up and running you’ll need to sign in to AAPT.com.au/Helpyourself
>> and
>> look out for the option to Manage my products. Once you’re there you’ll
>> be
>> able to add new email accounts, change your password, set an out of
>> office or
>> forwarding
>>
>>
>>
>>
>>
>> How do I redirect emails to my other email account (e.g. Hotmail or
>> gmail?)
>>
>> You’ll need to sign in to AAPT.com.au/Helpyourself and look out for the
>> option to All about me. Once you're there click Find me here and [Change
>> it].
>> If you tick Automatic forward emails from AAPT, the address you enter in
>> the
>> email field will be used for emails from AAPT.
>>
>>
>>
>>
>>
>> I don’t want to log on here to read my emails – can I use another email
>> client like Outlook?
>>
>> Yes you can use other applications to read your email. You'll need the
>> following settings:
>>
>>
>>
>> Item Setting
>> Incoming mail server (POP3) mail.aapt.net.au
>> Outgoing mail server (SMTP) mail.aapt.net.au
>> Username the email address of the mailbox you created
>> Password the password provided when you created the account
>>
>>
>>
>>
>>
>>
>>
>>
>> I want to move to another Internet provider. Can I still keep my AAPT
>> email
>> address?
>>
>> No – afraid not. Once you’ve gone you’ll need to set up a new email
>> account
>> with your new provider. We know it’s inconvenient so maybe you should
>> contact
>> us before you make up your mind and see if we’ve got more to offer you.
>>
>> --
>> Carl
>>
>>
>> "Gail" wrote:
>>
>> > Hi I went in and checked everything and now I have a different error
>> > message:
>> > The connection to the server has failed. Account: 'mail@aapt.net.au',
>> > Server:
>> > 'mail.aapt.net.au', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
>> > Error: 10060, Error Number: 0x800CCC0E
>> >
>> > "carl" wrote:
>> >
>> > > If your ISP is at&t there is a fix on there web. You have to enter it
>> > > as a
>> > > sub account with your ISP
>> > >
>> > >
>> > > Carl
>> > >
>> > > "Gail" wrote:
>> > >
>> > > > I was able to fix one part with help from here but now I have
>> > > > another error
>> > > > message:Your server has unexpectedly terminated the connection.
>> > > > Possible
>> > > > causes for this include server problems, network problems, or a
>> > > > long period
>> > > > of inactivity. Account: 'mail@aapt.net.au', Server:
>> > > > 'mail.aapt.net.au',
>> > > > Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number:
>> > > > 0x800CCC0F
>> > > >
>> > > >