Can't send or receive email

I have been going through all the discussions and tried everything but I
still get error message; The host POP3 could not be found. Please verify that
the server you have entered is correct.
Account;mail@aapt.net.au,POP3,Protocol;POP3,Port;1 10, Secure (SSL):Yes socket
error 11001, Error Number: 0x800CC0D

"Gail" <gail.jackson@aapt.net.au> wrote in message
news:AA0134B6-693D-4B6F-8B3A-D3D785D5F179@microsoft.com...
>I have been going through all the discussions and tried everything but I
> still get error message; The host POP3 could not be found. Please verify
> that
> the server you have entered is correct.
> Account;mail@aapt.net.au,POP3,Protocol;POP3,Port;1 10, Secure (SSL):Yes
> socket
> error 11001, Error Number: 0x800CC0D

Go to tools>accounts>select your account>properties>server tab, and ensure
the following is entered in the relevant spaces:


Mail Settings
SMTP(outgoing): mail.aapt.net.au
POP3(incoming): mail.aapt.net.au

http://www.aapt.com.au


--
Regards Steve.
MS-MVP. Mail. [DTS]
http://www.getsafeonline.org/

"Gail" <gail.jackson@aapt.net.au> wrote in message
news:AA0134B6-693D-4B6F-8B3A-D3D785D5F179@microsoft.com...
>I have been going through all the discussions and tried everything but I
> still get error message; The host POP3 could not be found. Please verify
> that
> the server you have entered is correct.
> Account;mail@aapt.net.au,POP3,Protocol;POP3,Port;1 10, Secure (SSL):Yes
> socket
> error 11001, Error Number: 0x800CC0D

That is not the complete error message.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

In the future, do not attempt to hand-type the error message,
since that almost always introduces typos which confuse the
troubleshooting effort. Instead, right-click on it, copy, then paste
it into a reply here.

--
Gary VanderMolen, MS-MVP


"Gail" <gail.jackson@aapt.net.au> wrote in message
news:AA0134B6-693D-4B6F-8B3A-D3D785D5F179@microsoft.com...
>I have been going through all the discussions and tried everything but I
> still get error message; The host POP3 could not be found. Please verify
> that
> the server you have entered is correct.
> Account;mail@aapt.net.au,POP3,Protocol;POP3,Port;1 10, Secure (SSL):Yes
> socket
> error 11001, Error Number: 0x800CC0D

Sorry to tack on to someone elses question but I also cannot send or receive
e-mail. this is the message I get

The connection to the server has failed. Subject 'Emailing: PICT0248',
Account: 'mail.virginbroadband.com.au', Server:
'smtp.virginbroadband.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

any help would be greatly appreciated
--
Janine


"Gary VanderMolen" wrote:

> In the future, do not attempt to hand-type the error message,
> since that almost always introduces typos which confuse the
> troubleshooting effort. Instead, right-click on it, copy, then paste
> it into a reply here.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Gail" <gail.jackson@aapt.net.au> wrote in message
> news:AA0134B6-693D-4B6F-8B3A-D3D785D5F179@microsoft.com...
> >I have been going through all the discussions and tried everything but I
> > still get error message; The host POP3 could not be found. Please verify
> > that
> > the server you have entered is correct.
> > Account;mail@aapt.net.au,POP3,Protocol;POP3,Port;1 10, Secure (SSL):Yes
> > socket
> > error 11001, Error Number: 0x800CC0D
>
>

Does your connection to that server cross over from one internet provider's
equipment to another's before it reaches the server? If so, such
connections
to port 25 are often blocked to cause problems for spammers, and you need
to ask virginbroadband.com.au if their outgoing mail server allows you to
send mail through any other port, and if so where to find instructions for
switching to the other port. Just trying all the ports is a very slow way
to find
out, since there are about 65,000 ports available and it's unlikely that
more
than a few of them will accept outgoing mail.

See if these offer any help:

http://www.virginbroadband.com.au/fa...r-q-and-a.aspx

http://www.virginbroadband.com.au/su...ome/email.aspx

You didn't include an error message for receiving, so if you get one, right
click on it and include it in your next message.

Also, since interference from antivirus programs causes many of the problems
in Windows Mail if you need more help, tell us what if any antivirus
programs
you have and whether you have ever had a Norton or McAfee antivirus
program installed on that machine.

"janine" <janine@discussions.microsoft.com> wrote in message
news:7E44F328-9B7D-4A20-9B55-0C84ABB7F22B@microsoft.com...
> Sorry to tack on to someone elses question but I also cannot send or
> receive
> e-mail. this is the message I get
>
> The connection to the server has failed. Subject 'Emailing: PICT0248',
> Account: 'mail.virginbroadband.com.au', Server:
> 'smtp.virginbroadband.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E
>
> any help would be greatly appreciated
> --
> Janine
>
>
> "Gary VanderMolen" wrote:
>
>> In the future, do not attempt to hand-type the error message,
>> since that almost always introduces typos which confuse the
>> troubleshooting effort. Instead, right-click on it, copy, then paste
>> it into a reply here.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
[snip]

Is Virginbroadband your home ISP, and if so, were you sending from
home when you got that error message?

--
Gary VanderMolen, MS-MVP


"janine" <janine@discussions.microsoft.com> wrote in message
news:7E44F328-9B7D-4A20-9B55-0C84ABB7F22B@microsoft.com...
> Sorry to tack on to someone elses question but I also cannot send or
> receive
> e-mail. this is the message I get
>
> The connection to the server has failed. Subject 'Emailing: PICT0248',
> Account: 'mail.virginbroadband.com.au', Server:
> 'smtp.virginbroadband.com.au', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket Error: 10061, Error Number: 0x800CCC0E
>
> any help would be greatly appreciated
> --
> Janine