unknown error-cannot send email or delete an outbox email

#1 (**permalink**) 05-09-2008

My email was working fine. I came in to work the next day and now my outlook
is not working. I cannot send emails although i can receive them. I have a
message stuck in my outbox that wont send and wont delete. Please advise.

#2 (**permalink**) 05-09-2008

"kala" <kala@discussions.microsoft.com> wrote in message
news:F3A6006D-5D09-49C6-9F46-A69B84EEB868@microsoft.com...
> My email was working fine. I came in to work the next day and now my
> outlook
> is not working. I cannot send emails although i can receive them. I have
> a
> message stuck in my outbox that wont send and wont delete. Please advise.

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders, not just the Outbox.

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.

#3 (**permalink**) 05-09-2008

kala;707005 Wrote:
> My email was working fine. I came in to work the next day and now my
> outlook
> is not working. I cannot send emails although i can receive them. I
> have a
> message stuck in my outbox that wont send and wont delete. Please
> advise.

Hello Kala,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn

--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

#4 (**permalink**) 05-10-2008

unknown error-cannot send email or delete an outbox email

microsoft.public.windows.vista.mail