Error Number: 0x800CCC92

Please help me - I have been getting this error message: Account:
'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92
and I am unable to receive email. I can send it but not receive. Can
anyone help me?

Did it ever work? How long has it been misbehaving?
The most common reason for this problem is running a non-compatible
antivirus program. Which antivirus do you have?
--
Gary VanderMolen, MS-MVP


"chaldo" <chaldo@discussions.microsoft.com> wrote in message
news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@microsoft.com...
> Please help me - I have been getting this error message: Account:
> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL):
> No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
> and I am unable to receive email. I can send it but not receive. Can
> anyone help me?

"chaldo" <chaldo@discussions.microsoft.com> wrote in message
news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@microsoft.com...
> Please help me - I have been getting this error message: Account:
> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL):
> No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
> and I am unable to receive email. I can send it but not receive. Can
> anyone help me?

See if this helps:

<http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>

Note that have more than one set of server names, apparantly for
different parts of the US.

"chaldo" <chaldo@discussions.microsoft.com> wrote in message
news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@microsoft.com...
> Please help me - I have been getting this error message: Account:
> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL):
> No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
> and I am unable to receive email. I can send it but not receive. Can
> anyone help me?

Tools | Accounts | <select the account> | Properties
Re-enter your name and password on the Servers tab.

--
Frank Saunders, MS-MVP OE/WM
Reply in Newsgroup, not by email.

Have you ever gotten any help that worked for this error? I have tried all
the suggestions I can find going back to Dec/07, and nothing has worked.
Scott

"chaldo" wrote:

> Please help me - I have been getting this error message: Account:
> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
> Server Error: 0x800CCC90, Error Number: 0x800CCC92
> and I am unable to receive email. I can send it but not receive. Can
> anyone help me?

Gary,
I have the same error issue. It started yesterday after 6 months of using
windows mail and vista. I am running Trend Micro anti virus which I disabled
this morning to no avail. I have also tried all the suggestions I can find
going back to Dec/07, and nothing has worked. As far as I can tell, I can
send mail because I have sent several messages and they end up in my sent
mail box. However, I have sent a test message to myself and have not received
it even though it is in the sent mail box. I have tried deleting the pop3
account and setting it up again, etc. Any magic wands?
Scottbob

"Gary VanderMolen" wrote:

> Did it ever work? How long has it been misbehaving?
> The most common reason for this problem is running a non-compatible
> antivirus program. Which antivirus do you have?
> --
> Gary VanderMolen, MS-MVP
>
>
> "chaldo" <chaldo@discussions.microsoft.com> wrote in message
> news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@microsoft.com...
> > Please help me - I have been getting this error message: Account:
> > 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> > Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL):
> > No,
> > Server Error: 0x800CCC90, Error Number: 0x800CCC92
> > and I am unable to receive email. I can send it but not receive. Can
> > anyone help me?
>
>

There are lots of responses, including mine dated 5/8/08.

--
Gary VanderMolen, MS-MVP


"Scottbob" <Scottbob@discussions.microsoft.com> wrote in message news:E546B575-A8EC-468C-91D6-92429CD7A8E0@microsoft.com...
> Have you ever gotten any help that worked for this error? I have tried all
> the suggestions I can find going back to Dec/07, and nothing has worked.
> Scott
>
> "chaldo" wrote:
>
>> Please help me - I have been getting this error message: Account:
>> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
>> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
>> Server Error: 0x800CCC90, Error Number: 0x800CCC92
>> and I am unable to receive email. I can send it but not receive. Can
>> anyone help me?

Disabling Trend Micro antivirus is often not sufficient. It must be
uninstalled. Then delete that mail account, restart Windows Mail
and recreate the account.

If no improvement, right-click on the error message, copy, then
paste it into a reply here. We often need to see all the diagnostic
information in that error message in order to facilitate troubleshooting.

--
Gary VanderMolen, MS-MVP


"Scottbob" <Scottbob@discussions.microsoft.com> wrote in message newsFE35A73-BF06-40A8-9536-4298877C78B1@microsoft.com...
> Gary,
> I have the same error issue. It started yesterday after 6 months of using
> windows mail and vista. I am running Trend Micro anti virus which I disabled
> this morning to no avail. I have also tried all the suggestions I can find
> going back to Dec/07, and nothing has worked. As far as I can tell, I can
> send mail because I have sent several messages and they end up in my sent
> mail box. However, I have sent a test message to myself and have not received
> it even though it is in the sent mail box. I have tried deleting the pop3
> account and setting it up again, etc. Any magic wands?
> Scottbob
>
> "Gary VanderMolen" wrote:
>
>> Did it ever work? How long has it been misbehaving?
>> The most common reason for this problem is running a non-compatible
>> antivirus program. Which antivirus do you have?
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "chaldo" <chaldo@discussions.microsoft.com> wrote in message
>> news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@microsoft.com...
>> > Please help me - I have been getting this error message: Account:
>> > 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
>> > Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL):
>> > No,
>> > Server Error: 0x800CCC90, Error Number: 0x800CCC92
>> > and I am unable to receive email. I can send it but not receive. Can
>> > anyone help me?
>>
>>

Yes, I have seen and tried your suggested fixes dating back through 6 months
of similar inquiries. However, none have worked. Is there anything new? I am
running Trend Micro Internet security, which I disabled this morning with no
luck in fixing the problem. Thanks

"Gary VanderMolen" wrote:

> There are lots of responses, including mine dated 5/8/08.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Scottbob" <Scottbob@discussions.microsoft.com> wrote in message news:E546B575-A8EC-468C-91D6-92429CD7A8E0@microsoft.com...
> > Have you ever gotten any help that worked for this error? I have tried all
> > the suggestions I can find going back to Dec/07, and nothing has worked.
> > Scott
> >
> > "chaldo" wrote:
> >
> >> Please help me - I have been getting this error message: Account:
> >> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
> >> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
> >> Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >> and I am unable to receive email. I can send it but not receive. Can
> >> anyone help me?
>

You probably missed seeing my response of 26 minutes ago.

--
Gary VanderMolen, MS-MVP


"Scottbob" <Scottbob@discussions.microsoft.com> wrote in message news:C1DFA323-7B6D-4000-9A8E-E3A624E16B82@microsoft.com...
> Yes, I have seen and tried your suggested fixes dating back through 6 months
> of similar inquiries. However, none have worked. Is there anything new? I am
> running Trend Micro Internet security, which I disabled this morning with no
> luck in fixing the problem. Thanks
>
> "Gary VanderMolen" wrote:
>
>> There are lots of responses, including mine dated 5/8/08.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Scottbob" <Scottbob@discussions.microsoft.com> wrote in message news:E546B575-A8EC-468C-91D6-92429CD7A8E0@microsoft.com...
>> > Have you ever gotten any help that worked for this error? I have tried all
>> > the suggestions I can find going back to Dec/07, and nothing has worked.
>> > Scott
>> >
>> > "chaldo" wrote:
>> >
>> >> Please help me - I have been getting this error message: Account:
>> >> 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
>> >> Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
>> >> Server Error: 0x800CCC90, Error Number: 0x800CCC92
>> >> and I am unable to receive email. I can send it but not receive. Can
>> >> anyone help me?
>>