"Lesley" <Lesley@discussions.microsoft.com> wrote in message
news:9023A2AA-248F-4449-8E86-44FB9E4252DF@microsoft.com...
>I have a message on my outlook that I can just not get rid of, I have tried
> everything I can think of; I am not a wizz kid on here so can someone
> please
> help me to delete it. The message was originally from my granddaughter but
> the message coming up says 'message cannot be displayed' an error occured.
> HELP someone please!!
Check which program is giving you this message. If it's Outlook, you're
likely
to get a better answer in newsgroup:
microsoft.public.outlook.general
If it's the Windows Mail program, download and install this hotfix, with
Windows
Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.
The Vista SP1 update also contains this hotfix, but takes longer to
install.
http://support.microsoft.com/kb/936330
Linear Mode
