Deleteing email

"SILVERFOX" <SILVERFOX@discussions.microsoft.com> wrote in message
news:21F716BE-7E28-42E9-BA5E-32886727230B@microsoft.com...
>
>
> "medwisnon" wrote:
>
>> I get an error message, an unknown error has occurred and I can't delete
>> the
>> message any suggestions?

We often need complete error messages, not just a summary of them,
to offer much help. If you need more help, right click on the error
message and copy all of it to your next message.

In Windows Mail, undeletable messages and unknown errors are often
due to interference from an antivirus program, antispyware program, or
antispam program. What if any such programs do you have?

For a temporary fix of the undeletable message problem, download and
install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
Vista SP1 update includes this hotfix and more, but it takes longer to
install.

SILVERFOX;713574 Wrote:
> "medwisnon" wrote:
> > > >
> > > I get an error message, an unknown error has occurred and I can't
> > delete the
> > > message any suggestions? > >

Hi SILVERFOX,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus programs to help prevent this from
happening again, then install the KB941090 Microsoft Update in the
"Second" section to fix the stuck message problem.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

"medwisnon" wrote:

> I get an error message, an unknown error has occurred and I can't delete the
> message any suggestions?

Chris;758329 Wrote:
> "medwisnon" wrote:
> > > >
> > > I get an error message, an unknown error has occurred and I can't
> > delete the
> > > message any suggestions? > >

Hi Chris,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and other security
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.


'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)


Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

This has greatly worked and it worked WELL

Thank you

>
> Download and install this hotfix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version
> of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
> Certain common antivirus programs, such as most of those from
> Norton or McAfee, tend to cause stuck messages and other problems
> in Windows Mail, although seldom immediately, so if you have such
> a program, remember where to find the hotfix and hope it will install
> again if you need it again. A recent version of the Trend antivirus
> program also causes assorted problems in Windows Mail.
>
>
>