"Helene McGeever" <Helene56@chariot.com.au> wrote in message
news:018E11D8-78EB-46AE-842B-9F9CB6D6CDF3@microsoft.com...
> Hi
> I am having trouble deleting my messages - I am getting a message advising
> me that an error has occurred. Can you please help me as my deleted
> messages are building up.
> Cheers
>
> Helene
Your message isn't very clear about such things as where the messages
you can't delete are.
However, if they're in any of the Local Folders, download and install
this hotfix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix, and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.
Linear Mode
