cannot send email

It remains to be seen whether your problem is exactly the same.
Please post your complete error message, like "Don Botto" did below.
Right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without that error message.

--
Gary VanderMolen, MS-MVP (Mail)


"DOT" <DOT@discussions.microsoft.com> wrote in message news:4FDBDE10-8794-48DE-B00E-872473A0BF77@microsoft.com...
>I am having the exact same problem and I use the Windows Live OneCare program
> for my virus protection. Are there any answers to these problems. I am
> getting frustrated with this. I am using MicroSoft Windows Mail with the
> Vista OS.
>
> "Frank Saunders MS-MVP IE,OE/WM" wrote:
>
>> "Don Botto" <DonBotto@discussions.microsoft.com> wrote in message
>> news:FCC70694-1C79-4D21-89B2-29261BAD619D@microsoft.com...
>> > This is the error msg I get:
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account:
>> > 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
>> > Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
>> > Number:
>> > 0x800CCC0F
>> >
>> > What is the problem?
>> > --
>> > DonBotto
>>
>> 1. Are you connected to the Internet through Road Runner?
>>
>> 2. Email scanning should be turned off in any anti-virus. Also exclude EML
>> files from the scan. It provides no protection not provided by the regular
>> resident protection.
>> Besides that, McAfee and Norton are not compatible with Windows Mail and
>> Outlook Express and should be uninstalled. The latest version of Trend's
>> anti-virus seems to be causing problems too.
>>
>> --
>> Frank Saunders MS-MVP IE,OE/WM
>> www.fjsmjs.com
>> Do not reply with email
>>

Thanks for your response. Below is the error message I received today:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Order Confirmation - DrsFosterSmith.com', Account:
'mail.cass.net', Server: 'mail.cass.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC0F


"Gary VanderMolen" wrote:

> It remains to be seen whether your problem is exactly the same.
> Please post your complete error message, like "Don Botto" did below.
> Right-click on the error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without that error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "DOT" <DOT@discussions.microsoft.com> wrote in message news:4FDBDE10-8794-48DE-B00E-872473A0BF77@microsoft.com...
> >I am having the exact same problem and I use the Windows Live OneCare program
> > for my virus protection. Are there any answers to these problems. I am
> > getting frustrated with this. I am using MicroSoft Windows Mail with the
> > Vista OS.
> >
> > "Frank Saunders MS-MVP IE,OE/WM" wrote:
> >
> >> "Don Botto" <DonBotto@discussions.microsoft.com> wrote in message
> >> news:FCC70694-1C79-4D21-89B2-29261BAD619D@microsoft.com...
> >> > This is the error msg I get:
> >> > Your server has unexpectedly terminated the connection. Possible causes
> >> > for
> >> > this include server problems, network problems, or a long period of
> >> > inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account:
> >> > 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
> >> > Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
> >> > Number:
> >> > 0x800CCC0F
> >> >
> >> > What is the problem?
> >> > --
> >> > DonBotto
> >>
> >> 1. Are you connected to the Internet through Road Runner?
> >>
> >> 2. Email scanning should be turned off in any anti-virus. Also exclude EML
> >> files from the scan. It provides no protection not provided by the regular
> >> resident protection.
> >> Besides that, McAfee and Norton are not compatible with Windows Mail and
> >> Outlook Express and should be uninstalled. The latest version of Trend's
> >> anti-virus seems to be causing problems too.
> >>
> >> --
> >> Frank Saunders MS-MVP IE,OE/WM
> >> www.fjsmjs.com
> >> Do not reply with email
> >>
>

"Your server has unexpectedly terminated the connection" is almost
always caused by interference from a security program. OneCare
doesn't usually cause this problem, but I can't rule it out. Did you
ever have a different antivirus installed on that computer? Both
McAfee and Norton tend to leave a lot of problematic crud behind.

Your best bet is to upgrade to the newer Windows Live Mail program,
because it is less prone to suffering bad effects from intrusive
security software:

http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (Mail)


"DOT" <DOT@discussions.microsoft.com> wrote in message news1C017F7-F4F3-4E80-9764-19F61796BBF9@microsoft.com...
> Thanks for your response. Below is the error message I received today:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Fw: Order Confirmation - DrsFosterSmith.com', Account:
> 'mail.cass.net', Server: 'mail.cass.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Error Number: 0x800CCC0F
>
>
> "Gary VanderMolen" wrote:
>
>> It remains to be seen whether your problem is exactly the same.
>> Please post your complete error message, like "Don Botto" did below.
>> Right-click on the error message, copy, then paste it into a reply here.
>> We can't do much troubleshooting without that error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "DOT" <DOT@discussions.microsoft.com> wrote in message news:4FDBDE10-8794-48DE-B00E-872473A0BF77@microsoft.com...
>> >I am having the exact same problem and I use the Windows Live OneCare program
>> > for my virus protection. Are there any answers to these problems. I am
>> > getting frustrated with this. I am using MicroSoft Windows Mail with the
>> > Vista OS.
>> >
>> > "Frank Saunders MS-MVP IE,OE/WM" wrote:
>> >
>> >> "Don Botto" <DonBotto@discussions.microsoft.com> wrote in message
>> >> news:FCC70694-1C79-4D21-89B2-29261BAD619D@microsoft.com...
>> >> > This is the error msg I get:
>> >> > Your server has unexpectedly terminated the connection. Possible causes
>> >> > for
>> >> > this include server problems, network problems, or a long period of
>> >> > inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account:
>> >> > 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
>> >> > Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
>> >> > Number:
>> >> > 0x800CCC0F
>> >> >
>> >> > What is the problem?
>> >> > --
>> >> > DonBotto
>> >>
>> >> 1. Are you connected to the Internet through Road Runner?
>> >>
>> >> 2. Email scanning should be turned off in any anti-virus. Also exclude EML
>> >> files from the scan. It provides no protection not provided by the regular
>> >> resident protection.
>> >> Besides that, McAfee and Norton are not compatible with Windows Mail and
>> >> Outlook Express and should be uninstalled. The latest version of Trend's
>> >> anti-virus seems to be causing problems too.
>> >>
>> >> --
>> >> Frank Saunders MS-MVP IE,OE/WM
>> >> www.fjsmjs.com
>> >> Do not reply with email
>> >>
>>

I don't lose connection, I just cannot type an email r4sponse to a contact
--
Annie F; Technician, Musician, PI and smart person.


"Gary VanderMolen" wrote:

> "Your server has unexpectedly terminated the connection" is almost
> always caused by interference from a security program. OneCare
> doesn't usually cause this problem, but I can't rule it out. Did you
> ever have a different antivirus installed on that computer? Both
> McAfee and Norton tend to leave a lot of problematic crud behind.
>
> Your best bet is to upgrade to the newer Windows Live Mail program,
> because it is less prone to suffering bad effects from intrusive
> security software:
>
> http://get.live.com/wlmail/overview
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "DOT" <DOT@discussions.microsoft.com> wrote in message news1C017F7-F4F3-4E80-9764-19F61796BBF9@microsoft.com...
> > Thanks for your response. Below is the error message I received today:
> >
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'Fw: Order Confirmation - DrsFosterSmith.com', Account:
> > 'mail.cass.net', Server: 'mail.cass.net', Protocol: SMTP, Port: 25,
> > Secure(SSL): No, Error Number: 0x800CCC0F
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> It remains to be seen whether your problem is exactly the same.
> >> Please post your complete error message, like "Don Botto" did below.
> >> Right-click on the error message, copy, then paste it into a reply here.
> >> We can't do much troubleshooting without that error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "DOT" <DOT@discussions.microsoft.com> wrote in message news:4FDBDE10-8794-48DE-B00E-872473A0BF77@microsoft.com...
> >> >I am having the exact same problem and I use the Windows Live OneCare program
> >> > for my virus protection. Are there any answers to these problems. I am
> >> > getting frustrated with this. I am using MicroSoft Windows Mail with the
> >> > Vista OS.
> >> >
> >> > "Frank Saunders MS-MVP IE,OE/WM" wrote:
> >> >
> >> >> "Don Botto" <DonBotto@discussions.microsoft.com> wrote in message
> >> >> news:FCC70694-1C79-4D21-89B2-29261BAD619D@microsoft.com...
> >> >> > This is the error msg I get:
> >> >> > Your server has unexpectedly terminated the connection. Possible causes
> >> >> > for
> >> >> > this include server problems, network problems, or a long period of
> >> >> > inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account:
> >> >> > 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
> >> >> > Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
> >> >> > Number:
> >> >> > 0x800CCC0F
> >> >> >
> >> >> > What is the problem?
> >> >> > --
> >> >> > DonBotto
> >> >>
> >> >> 1. Are you connected to the Internet through Road Runner?
> >> >>
> >> >> 2. Email scanning should be turned off in any anti-virus. Also exclude EML
> >> >> files from the scan. It provides no protection not provided by the regular
> >> >> resident protection.
> >> >> Besides that, McAfee and Norton are not compatible with Windows Mail and
> >> >> Outlook Express and should be uninstalled. The latest version of Trend's
> >> >> anti-virus seems to be causing problems too.
> >> >>
> >> >> --
> >> >> Frank Saunders MS-MVP IE,OE/WM
> >> >> www.fjsmjs.com
> >> >> Do not reply with email
> >> >>
> >>
>

"samspade1953" <multital2@yahoo.com> wrote in message
news:C9E04F8F-37E7-44EC-BD88-4483572FEB2C@microsoft.com...
>I don't lose connection, I just cannot type an email r4sponse to a contact
> --
> Annie F; Technician, Musician, PI and smart person.

Is this your first post to this thread, or did you post using a different
alias?

If your first post, then start a new thread and describe YOUR problem fully.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

hey u want to be my friend
"samspade1953" <multital2@yahoo.com> wrote in message
news:C9E04F8F-37E7-44EC-BD88-4483572FEB2C@microsoft.com...
>I don't lose connection, I just cannot type an email r4sponse to a contact
> --
> Annie F; Technician, Musician, PI and smart person.
>
>
> "Gary VanderMolen" wrote:
>
>> "Your server has unexpectedly terminated the connection" is almost
>> always caused by interference from a security program. OneCare
>> doesn't usually cause this problem, but I can't rule it out. Did you
>> ever have a different antivirus installed on that computer? Both
>> McAfee and Norton tend to leave a lot of problematic crud behind.
>>
>> Your best bet is to upgrade to the newer Windows Live Mail program,
>> because it is less prone to suffering bad effects from intrusive
>> security software:
>>
>> http://get.live.com/wlmail/overview
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "DOT" <DOT@discussions.microsoft.com> wrote in message
>> news1C017F7-F4F3-4E80-9764-19F61796BBF9@microsoft.com...
>> > Thanks for your response. Below is the error message I received today:
>> >
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Subject 'Fw: Order Confirmation - DrsFosterSmith.com',
>> > Account:
>> > 'mail.cass.net', Server: 'mail.cass.net', Protocol: SMTP, Port: 25,
>> > Secure(SSL): No, Error Number: 0x800CCC0F
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> It remains to be seen whether your problem is exactly the same.
>> >> Please post your complete error message, like "Don Botto" did below.
>> >> Right-click on the error message, copy, then paste it into a reply
>> >> here.
>> >> We can't do much troubleshooting without that error message.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "DOT" <DOT@discussions.microsoft.com> wrote in message
>> >> news:4FDBDE10-8794-48DE-B00E-872473A0BF77@microsoft.com...
>> >> >I am having the exact same problem and I use the Windows Live OneCare
>> >> >program
>> >> > for my virus protection. Are there any answers to these problems. I
>> >> > am
>> >> > getting frustrated with this. I am using MicroSoft Windows Mail with
>> >> > the
>> >> > Vista OS.
>> >> >
>> >> > "Frank Saunders MS-MVP IE,OE/WM" wrote:
>> >> >
>> >> >> "Don Botto" <DonBotto@discussions.microsoft.com> wrote in message
>> >> >> news:FCC70694-1C79-4D21-89B2-29261BAD619D@microsoft.com...
>> >> >> > This is the error msg I get:
>> >> >> > Your server has unexpectedly terminated the connection. Possible
>> >> >> > causes
>> >> >> > for
>> >> >> > this include server problems, network problems, or a long period
>> >> >> > of
>> >> >> > inactivity. Subject 'Re: Stirling Offices/Restrooms schedule',
>> >> >> > Account:
>> >> >> > 'pop-server.tampabay.rr.com', Server:
>> >> >> > 'smtp-server.tampabay.rr.com',
>> >> >> > Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
>> >> >> > Error
>> >> >> > Number:
>> >> >> > 0x800CCC0F
>> >> >> >
>> >> >> > What is the problem?
>> >> >> > --
>> >> >> > DonBotto
>> >> >>
>> >> >> 1. Are you connected to the Internet through Road Runner?
>> >> >>
>> >> >> 2. Email scanning should be turned off in any anti-virus. Also
>> >> >> exclude EML
>> >> >> files from the scan. It provides no protection not provided by the
>> >> >> regular
>> >> >> resident protection.
>> >> >> Besides that, McAfee and Norton are not compatible with Windows
>> >> >> Mail and
>> >> >> Outlook Express and should be uninstalled. The latest version of
>> >> >> Trend's
>> >> >> anti-virus seems to be causing problems too.
>> >> >>
>> >> >> --
>> >> >> Frank Saunders MS-MVP IE,OE/WM
>> >> >> www.fjsmjs.com
>> >> >> Do not reply with email
>> >> >>
>> >>
>>