The message can not be deleted from the outbox

Grade: C-

A better newsgroup for tests is:

microsoft.public.test

"wasted" <wasted_d@stuff.com> wrote in message
news:2D6BEE46-3A15-48DD-BFD3-F1E336BADA3C@microsoft.com...
> test
>
>
> "Carol" <Carol@discussions.microsoft.com> wrote in message
> news:12CA0455-D8DB-47CF-BB03-2D0E32F87907@microsoft.com...
[snip]

I wish I could folow what people say - as you have guessed I am a senior
citizen novis and do not know what everyone says in these replies - is there
someone out there who can explain in senior citizen language as I have
e-mails in my inbox that can't be deleted or moved,please allow for IT
ignorance

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "The Mays" <The Mays@discussions.microsoft.com> wrote in message
> news:19B439D6-4FD9-410C-9A37-997AAA10A9CE@microsoft.com...
> >I have a message stuck in my outbox that can not be deleted. I didn't even
> > try to send the message, but it is in there and the message body of the
> > email
> > says "Message could not be Displayed" and that Windows Mail encountered an
> > unexpected problem while displaying this message. Check your computer for
> > low memory or low disk space and try again.
> >
> > I do not have either. Unfortunately this is preventing me from sending
> > other messages. I have restarted my computer, but it still does not send
> > or
> > delete.
> >
> > Can anyone help me?
>
> Download and install this hotfix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version
> of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
> Certain common antivirus programs, such as most of those from
> Norton or McAfee, tend to cause this and other problems in Windows
> Mail, although seldom immediately, so if you have such a program,
> remember where to find the hotfix and hope it will install again if you
> need it again. A recent version of the Trend antivirus program also
> causes assorted problems in Windows Mail.
>
>
>

"Gendam" <Gendam@discussions.microsoft.com> wrote in message
news:43941BD1-2C38-4ED6-96E6-ACFC79A10B08@microsoft.com...
>I wish I could folow what people say - as you have guessed I am a senior
> citizen novis and do not know what everyone says in these replies - is
> there
> someone out there who can explain in senior citizen language as I have
> e-mails in my inbox that can't be deleted or moved,please allow for IT
> ignorance
>
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders.

Gendam, click on the link above, it should open a Microsoft download site
for you, scroll down and select the 32 bit option, then select continue to
validate your copy of Vista. Install the Active X component if offered. Save
the file Windows6.0-KB941090-v2-x86 from the download option, also remember
where you saved it to!!

Then choose open folder when the download is complete, then click on the
downloaded file to install it.

The stuck messages should now be able to be removed.

Good luck. Get back if you still have problems?

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.

"Gendam" <Gendam@discussions.microsoft.com> wrote in message
news:43941BD1-2C38-4ED6-96E6-ACFC79A10B08@microsoft.com...
>I wish I could folow what people say - as you have guessed I am a senior
> citizen novis and do not know what everyone says in these replies - is
> there
> someone out there who can explain in senior citizen language as I have
> e-mails in my inbox that can't be deleted or moved,please allow for IT
> ignorance
>
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders.

Gendam, click on the link above, it should open a Microsoft download site
for you, scroll down and select the 32 bit option, then select continue to
validate your copy of Vista. Install the Active X component if offered. Save
the file Windows6.0-KB941090-v2-x86 from the download option, also remember
where you saved it to!!

Then choose open folder when the download is complete, then click on the
downloaded file to install it.

The stuck messages should now be able to be removed.

Good luck. Get back if you still have problems?

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.