RE: Can't delete mail from deleted box

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"Cheryl of Exeter, NH" wrote:

> Keep getting 'Unknown error has occurred' when try to delete messages out of
> deleted box. I already deleted the mail that I could delete individually. Now
> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
> Thanks,
> Cheryl

tony;667725 Wrote:
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> aaa..bb
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> "Cheryl of Exeter, NH" wrote:
> > > >
> > > Keep getting 'Unknown error has occurred' when try to delete messages
> > out of
> > > deleted box. I already deleted the mail that I could delete
> > individually. Now
> > > I'm left with a bunch of deleted mail that can't be permanently
> > deleted. HELP!
> > > Thanks,
> > > Cheryl > >

Hi Tony,

This will help show you how to fix the stuck undeletable email message
problem in Windows Mail for all folders.

The KB941090 update will just fix the problem for now. You must stop
the cause to prevent it from happening again. Read the "First" section
in this tutorial about antivirus and anti-spyware/adware programs to
help prevent this from happening again, then install the KB941090
Microsoft Update in the "Second" section to fix the stuck message
problem.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Shawn


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*There are no dumb questions, just the people that do not ask
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Hi
I am having the same problem. Can any help me as I have heaps of deleted
emails which are going nowhere.

Thanks
Helene
"tony" <john cooper@bigpond.com> wrote in message
news:9D535A4B-B083-4CA9-8E4E-1FAD65B2A75C@microsoft.com...
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> aaa..bb
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> "Cheryl of Exeter, NH" wrote:
>
>> Keep getting 'Unknown error has occurred' when try to delete messages out
>> of
>> deleted box. I already deleted the mail that I could delete individually.
>> Now
>> I'm left with a bunch of deleted mail that can't be permanently deleted.
>> HELP!
>> Thanks,
>> Cheryl

If you have the same problem, then the same response given to others
in this thread will apply to you.

Use this Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

Although it only mentions 'outbox', it works for all mail folders.
--
Gary VanderMolen, MS-MVP (WLMail)


"Helene McGeever" <Helene56@chariot.com.au> wrote in message news:F20F5BE9-5A60-431D-8CD3-FA373822655E@microsoft.com...
> Hi
> I am having the same problem. Can any help me as I have heaps of deleted emails which are going nowhere.
>
> Thanks
> Helene
> "tony" <john cooper@bigpond.com> wrote in message news:9D535A4B-B083-4CA9-8E4E-1FAD65B2A75C@microsoft.com...
>>
>> --
>> aaa..bb
>>
>>
>> "Cheryl of Exeter, NH" wrote:
>>
>>> Keep getting 'Unknown error has occurred' when try to delete messages out of
>>> deleted box. I already deleted the mail that I could delete individually. Now
>>> I'm left with a bunch of deleted mail that can't be permanently deleted. HELP!
>>> Thanks,
>>> Cheryl
>