"ErinD" <ErinD@discussions.microsoft.com> wrote in message news:48C1D140-F47E-42F5-A1B9-23EE4BFDD610@microsoft.com...
>I can't send or receive any emails and I used to be able to so. I don't get
> an error message for sending emails but for receiving emails I get:
>
> "The connection to the server has failed. Account: 'Erin', Server:
> 'incoming.verizon.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket
> Error: 10060, Error Number: 0x800CCC0E"
>
> Help. Please?
Chances are, the email scanning feature of your antivirus program has
corrupted something in Windows Mail. First, read this (especially the red box):
http://www.oehelp.com/OETips.aspx#3
Then, if you have either McAfee or Norton antivirus installed, uninstall it.
Then try WinMail again. If it still doesn't work, remove the email account
that's having the problem (Tools, Accounts), close WinMail, reopen,
then recreate the email account. It should work now.
Then download either the AVG or Avast free antivirus program.
Be sure to configure the antivirus program NOT to scan email.
--
Gary VanderMolen