I can't send or recieve e-mails

I have e-mail through telus.net and I keep getting error messages for error #
0x800ccc0e. Would someone please explain how to fix this?
--
Cheryl L.

Insufficient info. Right-click on the error message, copy, then
paste the whole error message into a reply here.

--
Gary VanderMolen, MS-MVP (WLMail)


"Cheryl L." <CherylL@discussions.microsoft.com> wrote in message news:52705F57-335A-4DCE-B367-AE6EDA847763@microsoft.com...
>I have e-mail through telus.net and I keep getting error messages for error #
> 0x800ccc0e. Would someone please explain how to fix this?
> --
> Cheryl L.

same here The connection to the server has failed. Subject '', Account:
'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

"Gary VanderMolen" wrote:

> Insufficient info. Right-click on the error message, copy, then
> paste the whole error message into a reply here.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "Cheryl L." <CherylL@discussions.microsoft.com> wrote in message news:52705F57-335A-4DCE-B367-AE6EDA847763@microsoft.com...
> >I have e-mail through telus.net and I keep getting error messages for error #
> > 0x800ccc0e. Would someone please explain how to fix this?
> > --
> > Cheryl L.
>
>
>

There might be a different port number. Try port 26 for SMTP. Thats port I
had to use.
"Jon" <Jon@discussions.microsoft.com> wrote in message
news:F9F25170-8C93-415C-A9AA-37C261431741@microsoft.com...
> same here The connection to the server has failed. Subject '', Account:
> 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>
> "Gary VanderMolen" wrote:
>
>> Insufficient info. Right-click on the error message, copy, then
>> paste the whole error message into a reply here.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "Cheryl L." <CherylL@discussions.microsoft.com> wrote in message
>> news:52705F57-335A-4DCE-B367-AE6EDA847763@microsoft.com...
>> >I have e-mail through telus.net and I keep getting error messages for
>> >error #
>> > 0x800ccc0e. Would someone please explain how to fix this?
>> > --
>> > Cheryl L.
>>
>>
>>

The use of port 26 for SMTP is rare among the email servers I've seen
instructions for. It does allow to get around the usual port 25 blockage
for connections that cross over from one internet provider's equipment
to another's, but only if your email server listens for outgoing mail on
that port.

For the Cox instructions, see here:

<http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>

"Smithsonian" <smithsonian@burningplace.net> wrote in message
news:7B18C3F0-2D98-454F-9615-421A668698DC@microsoft.com...
> There might be a different port number. Try port 26 for SMTP. Thats port I
> had to use.
> "Jon" <Jon@discussions.microsoft.com> wrote in message
> news:F9F25170-8C93-415C-A9AA-37C261431741@microsoft.com...
>> same here The connection to the server has failed. Subject '', Account:
>> 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port:
>> 25,
>> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
>>
>> "Gary VanderMolen" wrote:
>>
>>> Insufficient info. Right-click on the error message, copy, then
>>> paste the whole error message into a reply here.
>>>
>>> --
>>> Gary VanderMolen, MS-MVP (WLMail)
>>>
>>>
>>> "Cheryl L." <CherylL@discussions.microsoft.com> wrote in message
>>> news:52705F57-335A-4DCE-B367-AE6EDA847763@microsoft.com...
>>> >I have e-mail through telus.net and I keep getting error messages for
>>> >error #
>>> > 0x800ccc0e. Would someone please explain how to fix this?
>>> > --
>>> > Cheryl L.
>>>
>>>
>>>
>

Two questions:
1) When you got that error, were you on a laptop away from home?
2) Which antivirus are you running?

P.S. Do not start changing port numbers to ones different than what
your ISP recommends.
--
Gary VanderMolen, MS-MVP (WLMail)


"Jon" <Jon@discussions.microsoft.com> wrote in message news:F9F25170-8C93-415C-A9AA-37C261431741@microsoft.com...
> same here The connection to the server has failed. Subject '', Account:
> 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Unplug phone connection for 30seconds and replug.If this doesnt work youll
have to contact your phone company to manuakky fix problem.

"Cheryl L." wrote:

> I have e-mail through telus.net and I keep getting error messages for error #
> 0x800ccc0e. Would someone please explain how to fix this?
> --
> Cheryl L.

--
Cheryl L.


"Cheryl L." wrote:

> I have e-mail through telus.net and I keep getting error messages for error #
> 0x800ccc0e. Would someone please explain how to fix this?
> --
> Cheryl L. I got this figured out. I had the secure connections boxes checked. All I needed was pop. telus.net(my provider) and smtpout.telus.net and uncheck the boxes. Everything is working O.K. now . Thanks for your responses. I hope this helps others