Can not erase mail?

I got a commercial email from Amazon and I can't erase it?????????

Hi Sophie,

Could you please provide this aditional information so that I can give you
some solution then.

1) Is this email in your Inbox or Junk E-mail folder?
2) Do you get any error when trying to delete?

Please let me know about these so that accordingly I can help you delete the
email.

Thanks
Chhavi Lahoti

"Sofie Munk" wrote:

> I got a commercial email from Amazon and I can't erase it?????????

wot happens if you hold the shift button down then press delete ?


"Chhavi Lahoti" <ChhaviLahoti@discussions.microsoft.com> wrote in message
news:2F7B1E91-2751-4711-87E0-3B65DBD0C6F5@microsoft.com...
> Hi Sophie,
>
> Could you please provide this aditional information so that I can give you
> some solution then.
>
> 1) Is this email in your Inbox or Junk E-mail folder?
> 2) Do you get any error when trying to delete?
>
> Please let me know about these so that accordingly I can help you delete
> the
> email.
>
> Thanks
> Chhavi Lahoti
>
> "Sofie Munk" wrote:
>
>> I got a commercial email from Amazon and I can't erase it?????????