"Anna" <oohbabee@verizon.net> wrote in message
news:ADFC09EA-3087-4432-8002-15053357EB84@microsoft.com...
>I have had windows vista since January 2008. I was having trouble with
>windows mail. I could not send or receive any e-mails. I called my provider
>verizon and he walked me through a couple of things. Well it was working
>fine for a short while. Sometimes the e-mail works and I am able to
>receive my messages but most of the time it does not work. This is the
>message I receive : Acount: 'incoming.verizon.net', Server:
>'incoming.verizon.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
>Number: 0x800CCC19 . I have no problem sending e-mails it is just
>receiving them. I am at a loss. Help
>
Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
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