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No outgoing mail using Windows Mail and Yahoo.co.uk

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  #1 (permalink)  
Old 03-18-2008
BobbyD14
 

Posts: n/a
No outgoing mail using Windows Mail and Yahoo.co.uk

I have been happily using Windows Mail since December through my
Yahoo.co.uk account. All of a sudden I cannot send outgoing mails and
just get the following message:

"Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Subject 'Fw: Receipt for Your Payment, Account:
'pop.mail.yahoo.co.uk', Server: 'smtp.mail.yahoo.co.uk', Protocol: SMTP,
Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number:
0x800CCC0F"

I have read a number of forum posts and have attempted everything
suggested (including turning of email protection on McAfee anti-virus)
but I still cannot send emails.

I'm getting pretty sick of it and have had to go through Yahoo Mail on
Explorer in order to send emails. What is the point of Windows Mail? I
may as well just use Explorer all the time! The only problem now is I
have some important emails in my Windows Mail folder and can't be
bothered switching between the 2.


--
BobbyD14
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  #2 (permalink)  
Old 03-18-2008
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk

"BobbyD14" <BobbyD14.36hmt0@no-mx.forums.net> wrote in message
news:BobbyD14.36hmt0@no-mx.forums.net...
>
> I have been happily using Windows Mail since December through my
> Yahoo.co.uk account. All of a sudden I cannot send outgoing mails and
> just get the following message:
>
> "Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Subject 'Fw: Receipt for Your Payment, Account:
> 'pop.mail.yahoo.co.uk', Server: 'smtp.mail.yahoo.co.uk', Protocol: SMTP,
> Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number:
> 0x800CCC0F"
>
> I have read a number of forum posts and have attempted everything
> suggested (including turning of email protection on McAfee anti-virus)
> but I still cannot send emails.
>
> I'm getting pretty sick of it and have had to go through Yahoo Mail on
> Explorer in order to send emails. What is the point of Windows Mail? I
> may as well just use Explorer all the time! The only problem now is I
> have some important emails in my Windows Mail folder and can't be
> bothered switching between the 2.
>
>
> --
> BobbyD14


Note that their instructions now allow you to switch to a different
outgoing port if you're having trouble sending mail.

http://help.yahoo.com/l/uk/yahoo/mai...op/pop-08.html

These instructions were written for Outlook Express, but should
also work under Windows Mail.


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  #3 (permalink)  
Old 03-19-2008
BobbyD14
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk

Many thanks for your reply. Unfortunately I have already tried that fix
and it makes no difference at all.

I'm a little disheartened after reading the guide on here for Windows
Mail as it suggests a few fixes but then ends up suggesting using a
different email programme!!?? Is that really my only option???


--
BobbyD14
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  #4 (permalink)  
Old 03-19-2008
Gary VanderMolen
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk
Which antivirus program are you running? Some of them cause
corruption in Windows Mail over time.

--
Gary VanderMolen, MS-MVP (WLMail)


"BobbyD14" <BobbyD14.36hqz4@no-mx.forums.net> wrote in message news:BobbyD14.36hqz4@no-mx.forums.net...
>
> Many thanks for your reply. Unfortunately I have already tried that fix
> and it makes no difference at all.
>
> I'm a little disheartened after reading the guide on here for Windows
> Mail as it suggests a few fixes but then ends up suggesting using a
> different email programme!!?? Is that really my only option???
>
>
> --
> BobbyD14



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  #5 (permalink)  
Old 03-19-2008
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk

"BobbyD14" <BobbyD14.36hqz4@no-mx.forums.net> wrote in message
news:BobbyD14.36hqz4@no-mx.forums.net...
>
> Many thanks for your reply. Unfortunately I have already tried that fix
> and it makes no difference at all.
>
> I'm a little disheartened after reading the guide on here for Windows
> Mail as it suggests a few fixes but then ends up suggesting using a
> different email programme!!?? Is that really my only option???
>
>
> --
> BobbyD14


Windows Mail is more sensitive to interference from antivirus programs
than many other email programs. What if any antivirus programs do
you have?

We usually end up recommending another email program, usually
Windows Live Mail, for people who can't get any other fixes to
work.

http://get.live.com/wlmail/overview


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  #6 (permalink)  
Old 03-19-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk
"BobbyD14" <BobbyD14.36hmt0@no-mx.forums.net> wrote in message
news:BobbyD14.36hmt0@no-mx.forums.net...
>
> I have been happily using Windows Mail since December through my
> Yahoo.co.uk account. All of a sudden I cannot send outgoing mails and
> just get the following message:
>
> "Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Subject 'Fw: Receipt for Your Payment, Account:
> 'pop.mail.yahoo.co.uk', Server: 'smtp.mail.yahoo.co.uk', Protocol: SMTP,
> Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number:
> 0x800CCC0F"
>
> I have read a number of forum posts and have attempted everything
> suggested (including turning of email protection on McAfee anti-virus)
> but I still cannot send emails.
>
> I'm getting pretty sick of it and have had to go through Yahoo Mail on
> Explorer in order to send emails. What is the point of Windows Mail? I
> may as well just use Explorer all the time! The only problem now is I
> have some important emails in my Windows Mail folder and can't be
> bothered switching between the 2.
>
>
> --
> BobbyD14


Port change?
http://help.yahoo.com/l/uk/yahoo/mai...op/pop-08.html

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

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  #7 (permalink)  
Old 03-19-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk
"BobbyD14" <BobbyD14.36hmt0@no-mx.forums.net> wrote in message
news:BobbyD14.36hmt0@no-mx.forums.net...
>
> I have been happily using Windows Mail since December through my
> Yahoo.co.uk account. All of a sudden I cannot send outgoing mails and
> just get the following message:
>
> "Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Subject 'Fw: Receipt for Your Payment, Account:
> 'pop.mail.yahoo.co.uk', Server: 'smtp.mail.yahoo.co.uk', Protocol: SMTP,
> Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number:
> 0x800CCC0F"
>
> I have read a number of forum posts and have attempted everything
> suggested (including turning of email protection on McAfee anti-virus)
> but I still cannot send emails.
>
> I'm getting pretty sick of it and have had to go through Yahoo Mail on
> Explorer in order to send emails. What is the point of Windows Mail? I
> may as well just use Explorer all the time! The only problem now is I
> have some important emails in my Windows Mail folder and can't be
> bothered switching between the 2.
>
>
> --
> BobbyD14


Uninstall McAfee and run this Utility:
http://service.mcafee.com/FAQDocumen... type=TS&ia=1

Avast! (installed via Custom install without Email protection) works well
for me.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

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  #8 (permalink)  
Old 03-19-2008
Howard Clough
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk

"BobbyD14" <BobbyD14.36hmt0@no-mx.forums.net> wrote in message
news:BobbyD14.36hmt0@no-mx.forums.net...
>
> I have been happily using Windows Mail since December through my
> Yahoo.co.uk account. All of a sudden I cannot send outgoing mails and
> just get the following message:
>
> "Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Subject 'Fw: Receipt for Your Payment, Account:
> 'pop.mail.yahoo.co.uk', Server: 'smtp.mail.yahoo.co.uk', Protocol: SMTP,
> Port: 465, Secure(SSL): Yes, Socket Error: 10053, Error Number:
> 0x800CCC0F"
>
> I have read a number of forum posts and have attempted everything
> suggested (including turning of email protection on McAfee anti-virus)
> but I still cannot send emails.
>
> I'm getting pretty sick of it and have had to go through Yahoo Mail on
> Explorer in order to send emails. What is the point of Windows Mail? I
> may as well just use Explorer all the time! The only problem now is I
> have some important emails in my Windows Mail folder and can't be
> bothered switching between the 2.
>
>
> --
> BobbyD14


If the error message is still correct, you have the Secure SSL box ticked
and I know that is incorrect. I'm unsure whether that makes the difference.

Best of luck.
Howard


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  #9 (permalink)  
Old 03-20-2008
BobbyD14
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk

I am running McAfee AV but have tried turning it off and that also
doesn't help.

With regards the secure SSL box I have tried having it ticked and
unticked and that makes no difference.

I appreciate your help and this is a very useful site but I'm now
pretty sick of Windows Vista to be honest. I am constantly having to
download drivers for things and updates for other things and now a very
simple email program doesn't work. I regret buying my laptop with Vista
installed.


--
BobbyD14
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  #10 (permalink)  
Old 03-20-2008
 

Posts: n/a
Re: No outgoing mail using Windows Mail and Yahoo.co.uk

"BobbyD14" <BobbyD14.36jn11@no-mx.forums.net> wrote in message
news:BobbyD14.36jn11@no-mx.forums.net...
>
> I am running McAfee AV but have tried turning it off and that also
> doesn't help.
>
> With regards the secure SSL box I have tried having it ticked and
> unticked and that makes no difference.
>
> I appreciate your help and this is a very useful site but I'm now
> pretty sick of Windows Vista to be honest. I am constantly having to
> download drivers for things and updates for other things and now a very
> simple email program doesn't work. I regret buying my laptop with Vista
> installed.
>
>
> --
> BobbyD14


Just turning off the McAfee antivirus program often doesn't help. You
have to uninstall it instead, then run this cleanup program to take care
of what the uninstall left behind:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee& type=TS&ia=1>

You may even have to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.

http://help.yahoo.com/l/uk/yahoo/mai...op/pop-08.html

These instructions were written for Outlook Express, but should
also work under Windows Mail.

If you have the Google Toolbar program installed, uninstall it too.

If you have any messages in the Outbox that won't move to another
folder such as Drafts and won't delete, download and install this
hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems in Windows Mail.
I recommend either avast! or AVG, either one with a custom
install that tells it to leave out the part that scans email:

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff


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