"aggie79" <aggie79.35b3k2@no-mx.forums.vistaheads.com> wrote in message
news:aggie79.35b3k2@no-mx.forums.vistaheads.com...
>
> Do you have to disable the email scan in this anti-virus software? I
> have run the Norton uninstall utility, although I'm not sure it ran
> correctly, and I have installed AVG. I still can't send...
>
> Thanks,
>
> aggie79
>
>
> --
> aggie79
> Posted via http://www.vistaheads.com
>
You may need to run this cleanup program for Norton, to handle
what the uninstall left behind:
<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
You may even have to remove your email account under Windows
Mail, then restart Windows Mail and create it again.
Did you run the standard install for AVG? If so, it may help to
uninstall it, then do a custom install where you tell it to leave out
the part that scans email.
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
Is the mail you're trying to send piling up in your Outbox? If so,
try moving the oldest message there to your Drafts folder or
deleting it, then restarting Windows Mail. If it won't leave the
Outbox, you probably need to download and install this fix,
with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
If you don't know whether to use the 32-bit version or the
64-bit version, try the 32-bit version first.