Windows Mail restarts after closing

When I close Windows Mail, I get an error message, which tells me that
Windows Mail has stopped working. Well I want it to stop working, which is
why I closed it!
It then proceeds to tell me that a problem has occurred and I have to click
on the button in the error message box to close the program.

Upon reopening Windows Mail, I am shown a message that Windows Mail did not
shut down correctly.

On some occasions, after clicking the Close button, Windows Mail simply
restarts itself for no apparent reason.

I have already disabled all e-mail scamming in my antivrus software, as I
understand that this can cause various problems, but why won't Windows Mail
simply close when I want it to?

Its probably a 3rd party program interfering. Turn off email scanning of
your antivirus if its enabled. See www.oehelp.com/OETips.aspx#3

steve

"Lidders" <Lidders@discussions.microsoft.com> wrote in message
news:2EF308EE-E76F-4D92-8744-11E75C551D85@microsoft.com...
> When I close Windows Mail, I get an error message, which tells me that
> Windows Mail has stopped working. Well I want it to stop working, which is
> why I closed it!
> It then proceeds to tell me that a problem has occurred and I have to
> click
> on the button in the error message box to close the program.
>
> Upon reopening Windows Mail, I am shown a message that Windows Mail did
> not
> shut down correctly.
>
> On some occasions, after clicking the Close button, Windows Mail simply
> restarts itself for no apparent reason.
>
> I have already disabled all e-mail scamming in my antivrus software, as I
> understand that this can cause various problems, but why won't Windows
> Mail
> simply close when I want it to?

"Lidders" <Lidders@discussions.microsoft.com> wrote in message news:2EF308EE-E76F-4D92-8744-11E75C551D85@microsoft.com...
> When I close Windows Mail, I get an error message, which tells me that
> Windows Mail has stopped working. Well I want it to stop working, which is
> why I closed it!
> It then proceeds to tell me that a problem has occurred and I have to click
> on the button in the error message box to close the program.
>
> Upon reopening Windows Mail, I am shown a message that Windows Mail did not
> shut down correctly.
>
> On some occasions, after clicking the Close button, Windows Mail simply
> restarts itself for no apparent reason.
>
> I have already disabled all e-mail scamming in my antivrus software, as I
> understand that this can cause various problems, but why won't Windows Mail
> simply close when I want it to?


Hard to say what's causing it. You might be running some older program
that is interfering with WinMail's ability to close. As a test, try uninstalling
your antivirus program completely. Reboot, and try again.

--
Gary VanderMolen

Hello,

How often is the Windows Mail configured to check for new messages? Is
Outlook installed?

You may want to enable the troubleshooting feature in Maintenance:

TOOLS | OPTIONS | ADVANCED | MAINTENANCE

select the troubleshooting feature



"Gary VanderMolen" wrote:

> "Lidders" <Lidders@discussions.microsoft.com> wrote in message news:2EF308EE-E76F-4D92-8744-11E75C551D85@microsoft.com...
> > When I close Windows Mail, I get an error message, which tells me that
> > Windows Mail has stopped working. Well I want it to stop working, which is
> > why I closed it!
> > It then proceeds to tell me that a problem has occurred and I have to click
> > on the button in the error message box to close the program.
> >
> > Upon reopening Windows Mail, I am shown a message that Windows Mail did not
> > shut down correctly.
> >
> > On some occasions, after clicking the Close button, Windows Mail simply
> > restarts itself for no apparent reason.
> >
> > I have already disabled all e-mail scamming in my antivrus software, as I
> > understand that this can cause various problems, but why won't Windows Mail
> > simply close when I want it to?
>
>
> Hard to say what's causing it. You might be running some older program
> that is interfering with WinMail's ability to close. As a test, try uninstalling
> your antivirus program completely. Reboot, and try again.
>
> --
> Gary VanderMolen
>
>

..
Thanks everyone for your suggestions.
It does not appear to be a problem with the antivirus.

Mail checks for new messages at startup and every 5 minutes at the moment
I do not have Outlook installed, but the title bar of my inbox does indicate
Outlook Express. I suspect that this has come about when I used Windows Easy
Tranfer to import all my settings and Contacts from my old computer. Is there
likely to be some sort of conflict between OE and Windows Mail and can this
be resolved somehow?

"QuidnuncSimcha" wrote:

> Hello,
>
> How often is the Windows Mail configured to check for new messages? Is
> Outlook installed?
>
> You may want to enable the troubleshooting feature in Maintenance:
>
> TOOLS | OPTIONS | ADVANCED | MAINTENANCE
>
> select the troubleshooting feature
>
>
>
> "Gary VanderMolen" wrote:
>
> > "Lidders" <Lidders@discussions.microsoft.com> wrote in message news:2EF308EE-E76F-4D92-8744-11E75C551D85@microsoft.com...
> > > When I close Windows Mail, I get an error message, which tells me that
> > > Windows Mail has stopped working. Well I want it to stop working, which is
> > > why I closed it!
> > > It then proceeds to tell me that a problem has occurred and I have to click
> > > on the button in the error message box to close the program.
> > >
> > > Upon reopening Windows Mail, I am shown a message that Windows Mail did not
> > > shut down correctly.
> > >
> > > On some occasions, after clicking the Close button, Windows Mail simply
> > > restarts itself for no apparent reason.
> > >
> > > I have already disabled all e-mail scamming in my antivrus software, as I
> > > understand that this can cause various problems, but why won't Windows Mail
> > > simply close when I want it to?
> >
> >
> > Hard to say what's causing it. You might be running some older program
> > that is interfering with WinMail's ability to close. As a test, try uninstalling
> > your antivirus program completely. Reboot, and try again.
> >
> > --
> > Gary VanderMolen
> >
> >

Hi I HAVE THE SAME PROBLAM, WHEN I CLOSE MY MAIL IT RE OPENS. HAS ANY BODY
FOUND A WAY TO STOP THIS YET ?? HELP

cant delete mail on my new Vista SR2125 UK


"Lidders" wrote:

> When I close Windows Mail, I get an error message, which tells me that
> Windows Mail has stopped working. Well I want it to stop working, which is
> why I closed it!
> It then proceeds to tell me that a problem has occurred and I have to click
> on the button in the error message box to close the program.
>
> Upon reopening Windows Mail, I am shown a message that Windows Mail did not
> shut down correctly.
>
> On some occasions, after clicking the Close button, Windows Mail simply
> restarts itself for no apparent reason.
>
> I have already disabled all e-mail scamming in my antivrus software, as I
> understand that this can cause various problems, but why won't Windows Mail
> simply close when I want it to?

I am running into this issue as well. It appears to have started after
importing my .pst from outlook.

I have exactly the same problem - also began after importing outlook express
from old computer with easy transfer. Anyone from Microsoft reading this?
--
Notrab


"Lidders" wrote:

> .
> Thanks everyone for your suggestions.
> It does not appear to be a problem with the antivirus.
>
> Mail checks for new messages at startup and every 5 minutes at the moment
> I do not have Outlook installed, but the title bar of my inbox does indicate
> Outlook Express. I suspect that this has come about when I used Windows Easy
> Tranfer to import all my settings and Contacts from my old computer. Is there
> likely to be some sort of conflict between OE and Windows Mail and can this
> be resolved somehow?
>
> "QuidnuncSimcha" wrote:
>
> > Hello,
> >
> > How often is the Windows Mail configured to check for new messages? Is
> > Outlook installed?
> >
> > You may want to enable the troubleshooting feature in Maintenance:
> >
> > TOOLS | OPTIONS | ADVANCED | MAINTENANCE
> >
> > select the troubleshooting feature
> >
> >
> >
> > "Gary VanderMolen" wrote:
> >
> > > "Lidders" <Lidders@discussions.microsoft.com> wrote in message news:2EF308EE-E76F-4D92-8744-11E75C551D85@microsoft.com...
> > > > When I close Windows Mail, I get an error message, which tells me that
> > > > Windows Mail has stopped working. Well I want it to stop working, which is
> > > > why I closed it!
> > > > It then proceeds to tell me that a problem has occurred and I have to click
> > > > on the button in the error message box to close the program.
> > > >
> > > > Upon reopening Windows Mail, I am shown a message that Windows Mail did not
> > > > shut down correctly.
> > > >
> > > > On some occasions, after clicking the Close button, Windows Mail simply
> > > > restarts itself for no apparent reason.
> > > >
> > > > I have already disabled all e-mail scamming in my antivrus software, as I
> > > > understand that this can cause various problems, but why won't Windows Mail
> > > > simply close when I want it to?
> > >
> > >
> > > Hard to say what's causing it. You might be running some older program
> > > that is interfering with WinMail's ability to close. As a test, try uninstalling
> > > your antivirus program completely. Reboot, and try again.
> > >
> > > --
> > > Gary VanderMolen
> > >
> > >

After transferring my outlook express from my old XP system computer using an
easy transfer wire into my new Vista based computer, I have the same problem
of windows mail not shutting down properly. It's not a huge problem I guess,
but very maddening all the same! Hopefully microsoft will recognise there is
a problem and create a patch to fix it. If they do sort it, or anyone out
there knows of a fix, please message this forum...Steve

"Lidders" wrote:

> When I close Windows Mail, I get an error message, which tells me that
> Windows Mail has stopped working. Well I want it to stop working, which is
> why I closed it!
> It then proceeds to tell me that a problem has occurred and I have to click
> on the button in the error message box to close the program.
>
> Upon reopening Windows Mail, I am shown a message that Windows Mail did not
> shut down correctly.
>
> On some occasions, after clicking the Close button, Windows Mail simply
> restarts itself for no apparent reason.
>
> I have already disabled all e-mail scamming in my antivrus software, as I
> understand that this can cause various problems, but why won't Windows Mail
> simply close when I want it to?

Which antivirus are you running?

Gary VanderMolen


"Windows Mail Shutdown/restart problems" <Windows Mail Shutdown/restart problems@discussions.microsoft.com> wrote in message
news:AC5C9712-5B1B-4DF6-B7F0-73B1041972FD@microsoft.com...
> After transferring my outlook express from my old XP system computer using an
> easy transfer wire into my new Vista based computer, I have the same problem
> of windows mail not shutting down properly. It's not a huge problem I guess,
> but very maddening all the same! Hopefully microsoft will recognise there is
> a problem and create a patch to fix it. If they do sort it, or anyone out
> there knows of a fix, please message this forum...Steve
>
> "Lidders" wrote:
>
>> When I close Windows Mail, I get an error message, which tells me that
>> Windows Mail has stopped working. Well I want it to stop working, which is
>> why I closed it!
>> It then proceeds to tell me that a problem has occurred and I have to click
>> on the button in the error message box to close the program.
>>
>> Upon reopening Windows Mail, I am shown a message that Windows Mail did not
>> shut down correctly.
>>
>> On some occasions, after clicking the Close button, Windows Mail simply
>> restarts itself for no apparent reason.
>>
>> I have already disabled all e-mail scamming in my antivrus software, as I
>> understand that this can cause various problems, but why won't Windows Mail
>> simply close when I want it to?