Windows Mail not working (freezing)

To keep it simple when I open Windoes Mail and try to open the file menu,
tools menu, help menu, view menu etc. it freezes. I haven't used it before
so I can not set it up. Whats wrong?

You Have to set it up. You do this through "Tools>Accounts". Hope this
helps you get on the way.
"Morgan" <Morgan@discussions.microsoft.com> wrote in message
news:7D7B004F-9B0B-49A3-8893-EA4870944DE6@microsoft.com...
> To keep it simple when I open Windoes Mail and try to open the file menu,
> tools menu, help menu, view menu etc. it freezes. I haven't used it
> before
> so I can not set it up. Whats wrong?

Yes, thats what I am trying to do but when I click tools the program freezes

"Marcus L. Jackson" wrote:

> You Have to set it up. You do this through "Tools>Accounts". Hope this
> helps you get on the way.
> "Morgan" <Morgan@discussions.microsoft.com> wrote in message
> news:7D7B004F-9B0B-49A3-8893-EA4870944DE6@microsoft.com...
> > To keep it simple when I open Windoes Mail and try to open the file menu,
> > tools menu, help menu, view menu etc. it freezes. I haven't used it
> > before
> > so I can not set it up. Whats wrong?
>
>

Hard to say what could be causing it. Possibly some incompatible
third party security program. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to be
uninstalled, NOT just disabled.

Another option is to upgrade to the new and improved Windows
Live Mail program: http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (WLMail)


"Morgan" <Morgan@discussions.microsoft.com> wrote in message news:7D7B004F-9B0B-49A3-8893-EA4870944DE6@microsoft.com...
> To keep it simple when I open Windoes Mail and try to open the file menu,
> tools menu, help menu, view menu etc. it freezes. I haven't used it before
> so I can not set it up. Whats wrong?

What if any antivirus programs do you have? Some of them cause assorted
problems in Windows Mail, although seldom immediately.

"Morgan" <Morgan@discussions.microsoft.com> wrote in message
news:5B42F1E7-1D65-4D3E-8203-4AA96345AEA0@microsoft.com...
> Yes, thats what I am trying to do but when I click tools the program
> freezes
>
> "Marcus L. Jackson" wrote:
>
>> You Have to set it up. You do this through "Tools>Accounts". Hope this
>> helps you get on the way.
>> "Morgan" <Morgan@discussions.microsoft.com> wrote in message
>> news:7D7B004F-9B0B-49A3-8893-EA4870944DE6@microsoft.com...
>> > To keep it simple when I open Windoes Mail and try to open the file
>> > menu,
>> > tools menu, help menu, view menu etc. it freezes. I haven't used it
>> > before
>> > so I can not set it up. Whats wrong?
>>
>>

Try setting in up while in safe mode.
"Morgan" <Morgan@discussions.microsoft.com> wrote in message
news:5B42F1E7-1D65-4D3E-8203-4AA96345AEA0@microsoft.com...
> Yes, thats what I am trying to do but when I click tools the program
> freezes
>
> "Marcus L. Jackson" wrote:
>
>> You Have to set it up. You do this through "Tools>Accounts". Hope this
>> helps you get on the way.
>> "Morgan" <Morgan@discussions.microsoft.com> wrote in message
>> news:7D7B004F-9B0B-49A3-8893-EA4870944DE6@microsoft.com...
>> > To keep it simple when I open Windoes Mail and try to open the file
>> > menu,
>> > tools menu, help menu, view menu etc. it freezes. I haven't used it
>> > before
>> > so I can not set it up. Whats wrong?
>>
>>

Ok I will try this

"Marcus L. Jackson" wrote:

> Try setting in up while in safe mode.
> "Morgan" <Morgan@discussions.microsoft.com> wrote in message
> news:5B42F1E7-1D65-4D3E-8203-4AA96345AEA0@microsoft.com...
> > Yes, thats what I am trying to do but when I click tools the program
> > freezes
> >
> > "Marcus L. Jackson" wrote:
> >
> >> You Have to set it up. You do this through "Tools>Accounts". Hope this
> >> helps you get on the way.
> >> "Morgan" <Morgan@discussions.microsoft.com> wrote in message
> >> news:7D7B004F-9B0B-49A3-8893-EA4870944DE6@microsoft.com...
> >> > To keep it simple when I open Windoes Mail and try to open the file
> >> > menu,
> >> > tools menu, help menu, view menu etc. it freezes. I haven't used it
> >> > before
> >> > so I can not set it up. Whats wrong?
> >>
> >>
>

OK
I rebooted the computer and it now works,
I have Trend as my antivirus program so if it freezes in the future, is this
the most likely cause?

Thanks Eveyone.

"Morgan" wrote:

> To keep it simple when I open Windoes Mail and try to open the file menu,
> tools menu, help menu, view menu etc. it freezes. I haven't used it before
> so I can not set it up. Whats wrong?

A recent version of the Trend antivirus program (details not available)
is known to cause assorted problems in Windows Mail, so it would
seem likely to be the cause.

"Morgan" <Morgan@discussions.microsoft.com> wrote in message
news:A6567545-75A3-487A-AC24-A09476F7C5AC@microsoft.com...
> OK
> I rebooted the computer and it now works,
> I have Trend as my antivirus program so if it freezes in the future, is
> this
> the most likely cause?
>
> Thanks Eveyone.
>
> "Morgan" wrote:
>
>> To keep it simple when I open Windoes Mail and try to open the file menu,
>> tools menu, help menu, view menu etc. it freezes. I haven't used it
>> before
>> so I can not set it up. Whats wrong?