error message when trying to send an e-mail

Hi, I am having some difficulty when trying to send an e-mail, I get the
following message.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pophm.sympatico.ca', Server: 'pophm.sympatico.ca',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
P.S. I am not a whiz at computers, so please be gentle.
Thanks

"alison" <alisonlorraine@nowhere.com> wrote in message
news:873802A3-AFA1-4655-9E5B-F675C1EF730D@microsoft.com...
> Hi, I am having some difficulty when trying to send an e-mail, I get the
> following message.
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pophm.sympatico.ca', Server: 'pophm.sympatico.ca',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
> P.S. I am not a whiz at computers, so please be gentle.
> Thanks

Here's the instructions for Outlook Express; they should also work under
Windows Mail.

http://upgradecentre.sympatico.ca/FA...aspx?p=FAQ_GOE

"alison" <alisonlorraine@nowhere.com> wrote in message
news:873802A3-AFA1-4655-9E5B-F675C1EF730D@microsoft.com...
> Hi, I am having some difficulty when trying to send an e-mail, I get the
> following message.
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pophm.sympatico.ca', Server: 'pophm.sympatico.ca',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
> P.S. I am not a whiz at computers, so please be gentle.
> Thanks

That's a message from trying to receive, not from trying to send.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "alison" <alisonlorraine@nowhere.com> wrote in message
> news:873802A3-AFA1-4655-9E5B-F675C1EF730D@microsoft.com...
> > Hi, I am having some difficulty when trying to send an e-mail, I get the
> > following message.
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Account: 'pophm.sympatico.ca', Server: 'pophm.sympatico.ca',
> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
> > P.S. I am not a whiz at computers, so please be gentle.
> > Thanks
>
> Here's the instructions for Outlook Express; they should also work under
> Windows Mail.
>
> http://upgradecentre.sympatico.ca/FA...aspx?p=FAQ_GOE
>
> Thanks very much, it looks ok now!
>

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "alison" <alisonlorraine@nowhere.com> wrote in message
> news:873802A3-AFA1-4655-9E5B-F675C1EF730D@microsoft.com...
> > Hi, I am having some difficulty when trying to send an e-mail, I get the
> > following message.
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Account: 'pophm.sympatico.ca', Server: 'pophm.sympatico.ca',
> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
> > P.S. I am not a whiz at computers, so please be gentle.
> > Thanks
>
> That's a message from trying to receive, not from trying to send.
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no
> protection not provided by the regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not reply with email
> Thank you very much it looks ok now.

"alison" <alisonlorraine@nowhere.com> wrote in message
news:95DA5DFB-17D9-43AB-94EB-1B201B735BA8@microsoft.com...
>
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "alison" <alisonlorraine@nowhere.com> wrote in message
>> news:873802A3-AFA1-4655-9E5B-F675C1EF730D@microsoft.com...
>> > Hi, I am having some difficulty when trying to send an e-mail, I get
>> > the
>> > following message.
>> > Your server has unexpectedly terminated the connection. Possible causes
>> > for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Account: 'pophm.sympatico.ca', Server:
>> > 'pophm.sympatico.ca',
>> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>> > P.S. I am not a whiz at computers, so please be gentle.
>> > Thanks
>>
>> Here's the instructions for Outlook Express; they should also work under
>> Windows Mail.
>>
>> http://upgradecentre.sympatico.ca/FA...aspx?p=FAQ_GOE
>>
>> Thanks very much, it looks ok now!
>>

You're welcome.