Windows Mail unable to get incoming mail

I do not know if there is any cause and effect relationship between
these two but since Windows installed some 10 updates two days ago,
Windows Mail is unable to get down from the e-mail server of my I S P
even a few incoming messages and that too even if I keep the Windows
Mail open for one hour. I can of course connect to the WebMail facility
of my I S P and see those messages but they will not get into my InBox
of WinMail.
Strangely, whereas WinMail says it is downloading those 2 or 3 messages
(each of size 2K to 5K) for an hour, it is able to download Newsgroup or
Microsoft Community messages (some of them 10 times longer) in a jiffy.
So the problem is not with volume of downloading.
If I close WinMail after waiting for a long time and try to reopen it,
Vista says "another instance of WinMail is downloading messages". I have
no choice left then but to do Control-Alt-Delete and end the Process.
I tried to ask Vista to restore my system to the day before the Windows
updates were installed but that Restore failed, according to Vista.
Could anyone advise me as to how to restore my system to a working
WinMail?

P. Jayant


--
P. Jayant

"P. Jayant" <P.Jayant.34vkj3@no-mx.forums.net> wrote in message
news:P.Jayant.34vkj3@no-mx.forums.net...
>
> I do not know if there is any cause and effect relationship between
> these two but since Windows installed some 10 updates two days ago,
> Windows Mail is unable to get down from the e-mail server of my I S P
> even a few incoming messages and that too even if I keep the Windows
> Mail open for one hour. I can of course connect to the WebMail facility
> of my I S P and see those messages but they will not get into my InBox
> of WinMail.
> Strangely, whereas WinMail says it is downloading those 2 or 3 messages
> (each of size 2K to 5K) for an hour, it is able to download Newsgroup or
> Microsoft Community messages (some of them 10 times longer) in a jiffy.
> So the problem is not with volume of downloading.
> If I close WinMail after waiting for a long time and try to reopen it,
> Vista says "another instance of WinMail is downloading messages". I have
> no choice left then but to do Control-Alt-Delete and end the Process.
> I tried to ask Vista to restore my system to the day before the Windows
> updates were installed but that Restore failed, according to Vista.
> Could anyone advise me as to how to restore my system to a working
> WinMail?
>
> P. Jayant
>
What if any antivirus programs do you have? Some of them cause
more problems in Windows Mail than Windows updates do, but
seldom do it immediately.

Perhaps one of those three pending messages is corrupt.
Via webmail, delete the one that seems to be the logjam, then
try Windows Mail again.

--
Gary VanderMolen, MS-MVP (WLMail)


"P. Jayant" <P.Jayant.34vkj3@no-mx.forums.net> wrote in message news:P.Jayant.34vkj3@no-mx.forums.net...
>
> I do not know if there is any cause and effect relationship between
> these two but since Windows installed some 10 updates two days ago,
> Windows Mail is unable to get down from the e-mail server of my I S P
> even a few incoming messages and that too even if I keep the Windows
> Mail open for one hour. I can of course connect to the WebMail facility
> of my I S P and see those messages but they will not get into my InBox
> of WinMail.
> Strangely, whereas WinMail says it is downloading those 2 or 3 messages
> (each of size 2K to 5K) for an hour, it is able to download Newsgroup or
> Microsoft Community messages (some of them 10 times longer) in a jiffy.
> So the problem is not with volume of downloading.
> If I close WinMail after waiting for a long time and try to reopen it,
> Vista says "another instance of WinMail is downloading messages". I have
> no choice left then but to do Control-Alt-Delete and end the Process.
> I tried to ask Vista to restore my system to the day before the Windows
> updates were installed but that Restore failed, according to Vista.
> Could anyone advise me as to how to restore my system to a working
> WinMail?
>
> P. Jayant
>
>
> --
> P. Jayant

"P. Jayant" <P.Jayant.34vkj3@no-mx.forums.net> wrote in message
news:P.Jayant.34vkj3@no-mx.forums.net...
>
> I do not know if there is any cause and effect relationship between
> these two but since Windows installed some 10 updates two days ago,
> Windows Mail is unable to get down from the e-mail server of my I S P
> even a few incoming messages and that too even if I keep the Windows
> Mail open for one hour. I can of course connect to the WebMail facility
> of my I S P and see those messages but they will not get into my InBox
> of WinMail.
> Strangely, whereas WinMail says it is downloading those 2 or 3 messages
> (each of size 2K to 5K) for an hour, it is able to download Newsgroup or
> Microsoft Community messages (some of them 10 times longer) in a jiffy.
> So the problem is not with volume of downloading.
> If I close WinMail after waiting for a long time and try to reopen it,
> Vista says "another instance of WinMail is downloading messages". I have
> no choice left then but to do Control-Alt-Delete and end the Process.
> I tried to ask Vista to restore my system to the day before the Windows
> updates were installed but that Restore failed, according to Vista.
> Could anyone advise me as to how to restore my system to a working
> WinMail?


What anti-virus?

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

My Anti-virus program is QuickHeal which has never given me any problem
as far as e-mail is concerned, during the last several years: earlier
during the XP regime and during the last 6 weeks of Vista regime.
The messages waiting to be downloaded by WinMail are simple text
messages from friends and have no pictures, icons or funny things like
emoticons. All the Junk has been deleted by me, on sight. Besides, the
hold-up has been observed not on just one occasion with the same set of
messages but with different set of messages on 5 or 6 occasions during
the last two days as I check up my web-mail from the I S P Server two or
three times a day.
And how come WinMail has no problem with the music or pictures in some
of the binary Newsgroup messages that it downloads without any problem?

P. Jayant


--
P. Jayant

"P. Jayant" <P.Jayant.34wq71@no-mx.forums.net> wrote in message
news:P.Jayant.34wq71@no-mx.forums.net...
>
> My Anti-virus program is QuickHeal which has never given me any problem
> as far as e-mail is concerned, during the last several years: earlier
> during the XP regime and during the last 6 weeks of Vista regime.
> The messages waiting to be downloaded by WinMail are simple text
> messages from friends and have no pictures, icons or funny things like
> emoticons. All the Junk has been deleted by me, on sight. Besides, the
> hold-up has been observed not on just one occasion with the same set of
> messages but with different set of messages on 5 or 6 occasions during
> the last two days as I check up my web-mail from the I S P Server two or
> three times a day.
> And how come WinMail has no problem with the music or pictures in some
> of the binary Newsgroup messages that it downloads without any problem?
>
> P. Jayant
>
Many of using Windows Mail don't have a good to get back to previous
messages in this thread if you don't quote them, so it's hard to see what
has already been written.

Most of the antivirus programs that cause the worst problems in Windows
Mail often take months for the problems to show up. I haven't heard if
QuickHeal is one of them, though.

Mail and news have separate settings for binaries in Windows Mail;
perhaps only one is them is wrong in your settings.

Thanks for your observations.
Once again, I am not sure if my action solved the problem but after
going through the list of blocked messages, I found one message from a
financial institution which was in html format and had the institution's
logo and other publicity graphics in it. Sizewise too, it was naturally
a very large message. I had to copy the operative part of it into a Word
document and save it before deleting it. As soon as that was deleted,
the remaining messages just flowed into Windows Mail.
That raises the question: is it possible to ask WinMail selectively to
allow such messages to come in or at least see the Header in WinMail?
That would help in ensuring that advisories from Banks, Mutual Funds
etc. do not have to be deleted, just because the sender sends them in
html format. Banning the downloading of all html messages is not
convenient to carry out business. One would have to go through the drill
of saving it in Word format, every time.

P. Jayant


--
P. Jayant