"I CANNOT DELETE OLD E MAILS,NEW ONES YES"
<ICANNOTDELETEOLDEMAILSNEWONESYES@discussions.micr osoft.com> wrote in
message news:5565227A-730A-4B55-9938-57487072B94D@microsoft.com...
>
>
> "Cheryl of Exeter, NH" wrote:
>
>> Keep getting 'Unknown error has occurred' when try to delete messages out
>> of
>> deleted box. I already deleted the mail that I could delete individually.
>> Now
>> I'm left with a bunch of deleted mail that can't be permanently deleted.
>> HELP!
>> Thanks,
>> Cheryl
Download and install this fix, with Windows Mail not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.