Can't delete emails from sent, inbox, delete box

Could anyone help me delete message from my email. The page states " Message
could not be displayed." I try to delete the message and it states "An
unknown error has occured. Please advise me how to get rid of the emails

Thanks in advance
Tim

"Tim" <Tim@discussions.microsoft.com> wrote in message
news:3C4C8AF2-1E00-4ED0-BD64-D0676ACDE1AF@microsoft.com...
> Could anyone help me delete message from my email. The page states "
> Message
> could not be displayed." I try to delete the message and it states "An
> unknown error has occured. Please advise me how to get rid of the emails
>
> Thanks in advance
> Tim

A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders.
--
Regards Steve.
MS-MVP. [DTS] UK

Tim;592538 Wrote:
> Could anyone help me delete message from my email. The page states "
> Message
> could not be displayed." I try to delete the message and it states "An
> unknown error has occured. Please advise me how to get rid of the
> emails
>
> Thanks in advance
> Tim

Hi Tim,

This will help show you how to fix the stuck undeletable email message
problem.

Installing the KB941090 update will just fix the problem for now. You
must stop the cause to prevent it from happening again. Read the section
titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
programs to help prevent this from happening again, then install the
KB941090 Microsoft Update in the section titled "SECOND" to fix and be
able to delete the stuck message from the problem folder.

'Windows Mail problems'
(http://www.vistax64.com/tutorials/62...-problems.html)

Have a great day,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

[ajbabao]

This download link should do the trick in resolving that buggy issue with Windows Mail. That happened to me..

Download details: Update for Windows Vista (KB941090)

Hi, try this link
http://support.microsoft.com/default.aspx/kb/941090
Tomaz Janez
"Tim" wrote:

> Could anyone help me delete message from my email. The page states " Message
> could not be displayed." I try to delete the message and it states "An
> unknown error has occured. Please advise me how to get rid of the emails
>
> Thanks in advance
> Tim

[avalonx]

A number of users are experiencing problems with Windows Mail and deleting messages from the Inbox and Outbox. The message will first become unviewable in the reading pane and will then generate an error when you try to delete it. This is usually caused by a corrupt mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow these steps:
1. Back up the email you wish to keep. While rebuilding the mailstore shouldn't result in any loss of email, it is always better to be safe.

2. Close Windows Mail.

3. Click the Start Button and select Computer.

4. Navigate to C:\Users\your username/AppData/Local/Microsoft/WindowsMail.

5. Delete WindowsMail.MSMessageStore.

6. Open the Backup directory.

7. Open the new directory.

8. Delete WindowsMail.MSMessageStore.

9. Open Windows Mail to rebuild the mailstore database.

You should now be able to view and delete the problematic message(s).

I found this on tech -recipes website,Hope it works,

"avalonx" <avalonx.343ys1@no-mx.forums.vistaheads.com> wrote in message
news:avalonx.343ys1@no-mx.forums.vistaheads.com...
>
> A number of users are experiencing problems with Windows Mail and
> deleting messages from the Inbox and Outbox. The message will first
> become unviewable in the reading pane and will then generate an error
> when you try to delete it. This is usually caused by a corrupt
> mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow
> these steps:
> 1. Back up the email you wish to keep. While rebuilding the mailstore
> shouldn't result in any loss of email, it is always better to be safe.
>
> 2. Close Windows Mail.
>
> 3. Click the Start Button and select Computer.
>
> 4. Navigate to C:\Users\your
> username/AppData/Local/Microsoft/WindowsMail.
>
> 5. Delete WindowsMail.MSMessageStore.
>
> 6. Open the Backup directory.
>
> 7. Open the new directory.
>
> 8. Delete WindowsMail.MSMessageStore.
>
> 9. Open Windows Mail to rebuild the mailstore database.
>
> You should now be able to view and delete the problematic message(s).
>
> I found this on tech -recipes website,Hope it works,

This works much more easily:

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

"avalonx" <avalonx.343ys1@no-mx.forums.vistaheads.com> wrote in message
news:avalonx.343ys1@no-mx.forums.vistaheads.com...
>
> A number of users are experiencing problems with Windows Mail and
> deleting messages from the Inbox and Outbox. The message will first
> become unviewable in the reading pane and will then generate an error
> when you try to delete it. This is usually caused by a corrupt
> mailstore. To rebuild the mailstore (WindowsMail.MSMessageStore), follow
> these steps:
> 1. Back up the email you wish to keep. While rebuilding the mailstore
> shouldn't result in any loss of email, it is always better to be safe.
>
> 2. Close Windows Mail.
>
> 3. Click the Start Button and select Computer.
>
> 4. Navigate to C:\Users\your
> username/AppData/Local/Microsoft/WindowsMail.
>
> 5. Delete WindowsMail.MSMessageStore.
>
> 6. Open the Backup directory.
>
> 7. Open the new directory.
>
> 8. Delete WindowsMail.MSMessageStore.
>
> 9. Open Windows Mail to rebuild the mailstore database.
>
> You should now be able to view and delete the problematic message(s).
>
> I found this on tech -recipes website,Hope it works,
>
>
> --
> avalonx
> Posted via http://www.vistaheads.com
>
Looks like you haven't found this fix, which usually works faster:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.