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Group e-mail messages

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  #1 (permalink)  
Old 01-31-2008
Ewing168
 

Posts: n/a
Group e-mail messages
I am unable to send group e-mail mesasages.

I have one group with 73 addresses and one with 35. I cannot send these
group messages even though my normal e-mail, incoming and outgoing messages
work nicely. With outlook express, I have been sending these same group
messages for years. I have not been able to send them with Vista

The error message statges "The message could not be sent. The
authentication setting might not be correct for your outgoing e-mail (SMTP)
server." I have been in touch with my IP and they assure my outgoing
settings are correct.


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  #2 (permalink)  
Old 01-31-2008
 

Posts: n/a
Re: Group e-mail messages

"Ewing168" <Ewing168@discussions.microsoft.com> wrote in message
news:8D2B2E9A-DC52-49C6-A779-2108290C55D7@microsoft.com...
>I am unable to send group e-mail mesasages.
>
> I have one group with 73 addresses and one with 35. I cannot send these
> group messages even though my normal e-mail, incoming and outgoing
> messages
> work nicely. With outlook express, I have been sending these same group
> messages for years. I have not been able to send them with Vista
>
> The error message statges "The message could not be sent. The
> authentication setting might not be correct for your outgoing e-mail
> (SMTP)
> server." I have been in touch with my IP and they assure my outgoing
> settings are correct.
>

If you are putting these addresses on the Bcc: line, you may also need to
put an address on the To: line. Putting your own address there will not
give the recipients any information they don't already get.


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  #3 (permalink)  
Old 01-31-2008
Gary VanderMolen
 

Posts: n/a
Re: Group e-mail messages
Unfortunately you failed to include the most important part of the
error message. It will look something like this:

The rejected e-mail address was 'recipient@aol.com'. Subject 'Your PC',
Account: 'pop.aol.com', Server: 'SMTP.aol.com', Protocol: SMTP, Server
Response: '556 CLIENT AUTHENTICATION REQUIRED', Port: 25,
Secure(SSL): No, Server Error: 556, Error Number: 0x800CCC78

--
Gary VanderMolen, MS-MVP (WLMail)


"Ewing168" <Ewing168@discussions.microsoft.com> wrote in message news:8D2B2E9A-DC52-49C6-A779-2108290C55D7@microsoft.com...
>I am unable to send group e-mail mesasages.
>
> I have one group with 73 addresses and one with 35. I cannot send these
> group messages even though my normal e-mail, incoming and outgoing messages
> work nicely. With outlook express, I have been sending these same group
> messages for years. I have not been able to send them with Vista
>
> The error message statges "The message could not be sent. The
> authentication setting might not be correct for your outgoing e-mail (SMTP)
> server." I have been in touch with my IP and they assure my outgoing
> settings are correct.



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